Ana Estefania F. - Digital Strategy

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Seville, Spain

Experience

Oct 2025 - Present

3 months

Digital Strategy Consultant (Freelance)

Likos

Advised businesses on optimizing their presence and performance within the Google digital ecosystem (SEO, Google My Business, Content Strategy).
Designed, managed, and executed Google Ads advertising campaigns.
Managed the complete web project lifecycle, including domain/hosting acquisition and website design (UI/UX).
Coordinating a group of 46 tourist service providers to unify their digital strategy and achieve the joint platform's positioning in search results.

Sep 2024 - Present

1 year 4 months

Athens, Greece

Google Technical Support Agent

Teleperformance

Resolved complex technical issues related to Google products, applying analytical and critical thinking for precise diagnostics.
Efficiently managed cases and security operations, demonstrating technical competence in systems and CRM.

Mar 2024 - Present

1 year 10 months

Business & Data Analyst (Freelance)

TocTocFood.com

Provided insights and order data analysis to identify development and growth opportunities for a restaurant platform.
Applied analytical skills to generate strategic recommendations that improved business decision-making.

Jul 2023 - May 2024

11 months

Seville, Spain

Service and Sales Assistant

Yugo

Analyzed and managed the student suite reservation system, tracking account movements with tools like Rentsabi.
Coordinated teams with outsourced companies, optimizing service and maintenance for the residence.

Nov 2022 - Jul 2023

9 months

Seville, Spain

Hospitality Assistant

CoverManager

Implemented and provided technical support for reservation management software, including CRM and CSS system configuration.
Integrated payment gateways and cancellation policies, optimizing workflows and operational processes for clients.

Oct 2020 - Jan 2022

1 year 4 months

Argentina

Head of Operations and Logistics

Big Pollo

Led a team of 12 in the comprehensive management of operations, finance, and logistics.
Rigorously controlled and optimized production costs and inventory, significantly improving business profitability.
Directed the successful launch of a new branch and coordinated logistics with external suppliers.

Summary

Due to my multi-disciplinary job experiences, I developed proactivity and curiosity, demonstrating adaptability and meticulous attention to details, to reach effective resolution.

I am a great team player due to my empathy and active listening skills, with experience as team lead.

Data Analysis & BI: Power BI (Dashboarding & Visualization), SQL (Queries & Database Management), Python (Pandas for Data Manipulation)
Project Management: Planning, team coordination, budget control, and operational management
Google Ads Strategy & Optimization: Designed, implemented, and optimized campaigns to maximize ROI, enhance visibility, and drive lead generation
Full-Stack Web Development: Managed the complete web build cycle, including domain/hosting acquisition and comprehensive website design (UI/UX)
Business Operations: Cost analysis, inventory optimization, finance, CRM, and supplier relations
Tools: Microsoft Office Suite (Advanced Excel), Salesforce, Rentsabi, Slack, Wordpress