Recommended expert
Alissia Castiglione
Outbound Call Center Agent
Experience
Nov 2019 - Present
6 years 4 monthsItaly
Outbound Call Center Agent
Gierre Contact
- Handling outbound calls to existing and potential customers to promote products and services
Dec 2015 - Jan 2019
3 years 2 monthsItaly
Call Center Agent
Wind Business
- Telemarketing and outbound call services
Jul 2008 - Aug 2008
2 monthsMazara del Vallo, Italy
Front Desk Clerk
Hotel Ruggero II
- Welcoming guests
- Managing reservations and arrivals
- Recording guest information
- Assigning rooms
- Handling check-out procedures
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (6.5 years) and Telecommunication (3 years).
Professional Services
Telecommunication
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Sales (9.5 years), Customer Service (6.5 years), and Marketing (6.5 years).
Sales
Customer Service
Marketing
Skills
Ability To Create And Edit Videos Using Vegas Pro 11.0 And Other Software
Excellent Information Processing Skills
Independent User Communication
Professional Typing Training By Irsaf
I Can Work Under Stress And Handle Unexpected Situations. I Gained These Skills During My Internship
Good Ability To Work In A Team And Interact With People From Different Nationalities And Cultures
Excellent Interpersonal Skills. I Developed These Skills By Volunteering With Foreign Immigrant Children In Italy
Languages
Italian
NativeEnglish
IntermediateSpanish
IntermediateFrench
ElementaryEducation
Oct 2004 - Jul 2015
University of Palermo - Faculty of Arts and Philosophy
Bachelor's Degree in Modern Languages and Cultures · Modern Languages and Cultures · Palermo, Italy
Sep 1999 - Jun 2004
G.P. Ballatore State Scientific High School
Scientific High School Diploma · Mazara del Vallo, Italy
Certifications & licenses
Museum Custody and Reception Services Operator
Professional Typing Training
IRSAF
Eipass Certificate
Driving License: B
Profile
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Alissia based?
Alissia is based in Napoli, Italy.
What languages does Alissia speak?
Alissia speaks the following languages: Italian (Native), English (Intermediate), Spanish (Intermediate), French (Elementary).
How many years of experience does Alissia have?
Alissia has at least 9 years of experience. During this time, Alissia has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 3 years and 2 months. Note that Alissia may not have shared all experience and actually has more experience.
What roles would Alissia be best suited for?
Based on recent experience, Alissia would be well-suited for roles such as: Outbound Call Center Agent, Call Center Agent, Front Desk Clerk.
What is Alissia's latest experience?
Alissia's most recent position is Outbound Call Center Agent at Gierre Contact.
What companies has Alissia worked for in recent years?
In recent years, Alissia has worked for Gierre Contact.
Which industries is Alissia most experienced in?
Alissia is most experienced in industries like Professional Services, Telecommunication, and Tourism and Hospitality.
Which business areas is Alissia most experienced in?
Alissia is most experienced in business areas like Sales, Customer Service, and Marketing.
Which industries has Alissia worked in recently?
Alissia has recently worked in industries like Professional Services.
Which business areas has Alissia worked in recently?
Alissia has recently worked in business areas like Customer Service, Marketing, and Sales.
What is Alissia's education?
Alissia holds a Bachelor in Modern Languages and Cultures from University of Palermo - Faculty of Arts and Philosophy.
Does Alissia have any certificates?
Alissia has 4 certificates. Among them, these include: Museum Custody and Reception Services Operator, Professional Typing Training, and Eipass Certificate.
What is the availability of Alissia?
Alissia is immediately available full-time for suitable projects.
What is the rate of Alissia?
Alissia's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Alissia?
To hire Alissia, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
600
450
300
150
Market avg: 310-470 €
Market avg: 310-470 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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