Giuditta D. - Business Engagement Manager for TEC- Digital Transformation

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Italy

Experience

Jan 2023 - Dec 2025

3 years

Rome, Italy

Business Engagement Manager for TEC- Digital Transformation

World Food Programme – UN

Led the design and implementation of Business Relationship Management (BRM) practices, aligning client engagement with strategic objectives
Forged strong cross-functional partnerships between technology and WFP business units to drive innovation and strategic alignment
Established an Enterprise Service Desk and automated BRM workflows via CRM systems to enhance responsiveness and transparency
Defined and monitored KPIs to evaluate service performance and operational efficiency
Supported executive leadership in executing digital transformation strategies with agency-wide coherence and prioritization
Attended Digital Transformation Strategy Steering Committee meetings, enabling structured governance and strategic follow-through
Developed digital roadmaps and ensured IT alignment with enterprise risk, compliance, and strategic goals
Led the development of several annual digital program of work, integrating strategic objectives, performance frameworks, and budget planning
Oversaw execution and monitoring of departmental workplans, ensuring optimal resource allocation and timely delivery
Ensured PMO governance adherence to project standards and methodologies across initiatives
Managed delivery of enterprise digital solutions including Palantir Foundry, SAP (finance), and AI-driven legal tools
Championed continuous improvement in project delivery and compliance practices
Acted as primary liaison for internal and external audits, coordinating responses and implementing recommendations
Oversaw IT compliance with internal controls, data protection standards, and governance frameworks, driving corrective actions
Maintained technology initiatives aligned with Enterprise Architecture governance, organizational strategy and technical standards
Applied enterprise and data architecture expertise to optimize service delivery and operational workflows
Developed performance tracking tools for CIO portfolio initiatives and delivered executive-level reporting

Jan 2019 - Dec 2022

4 years

Rome, Italy

Business Analyst and Process Re-engineering Manager

World Food Programme – UN

Led the restructuring of Budget, Programming, and Performance Units, identifying inefficiencies, risks and opportunities
Managed a team of four, swiftly mapping processes and providing training on new workflows
Delivered functional analytics to optimize management effectiveness, advising senior leaders on strategy and change initiatives
Facilitated stakeholders’ alignment to ensure seamless structural transitions
Developed comprehensive business documentation, including process maps, RACI matrices, KPIs, and statistical analyses
Translated complex data into actionable insights and high-impact presentations for senior management

Jan 2010 - Dec 2010

1 year

Ethiopia

Development Project in the Field

World Food Programme – UN

Managed and developed field projects for six months, including scientific analysis to evaluate the Micro Insurance Ethiopian pilot project results
Conducted fundraising activities for project purposes
Managed project stakeholders and trained local staff
Developed the division communication strategy (Funded by Gates Foundation)

Jan 2010 - Dec 2010

1 year

Haiti

Internal Auditor

World Food Programme – UN

Oversaw planning, execution, and reporting of auditing processes in accordance with International Standards for Internal Auditing
Served as Special Assistant to the Audit Director for auditors’ recruitment

Jan 2009 - Dec 2015

7 years

Rome, Italy

Finance and Budget Officer

World Food Programme – UN

Managed WFP Global Fleet Budget and Special Accounts Funds, including government contributions, budgeting, cost estimation, compliance, and recovery strategies
Conducted monthly financial analysis, credit control, and cash flow forecasting
Supported extra-budgetary programming and PSA funds, leveraging SAP for data analysis and master data management
Developed cost models and introduced statistical tools for strategic insights
Led cross-functional initiatives to improve operational efficiency and streamline financial workflows
Spearheaded digital tool implementation and process reengineering across HQ and field offices
Provided strategic guidance and continuous training in English and French to country offices
Designed training programs for Service Provision and Special Account users
Deployed on international missions to support capacity-building and global operations
Oversaw financial documentation, accounts receivable, budget allocations, and monthly reconciliations
Managed liquidity, payments, financial analysis, accurate reporting, and database integrity across financial systems
Applied knowledge and practice of IPSAS roles and compliance

Jan 2007 - Dec 2009

3 years

Italy, United States

Economic and Management Consultant

NERA, Economic and Strategic Consultancy

Provided economic analysis and strategic advice to public and private entities regarding business and legal issues of regulated markets
Conducted competition and price calculation analysis
Developed price/revenues cap modelling for regulatory issues
Advised on economics, regulatory finance, and strategic analysis

Jan 2004 - Dec 2005

2 years

France

Junior Employee, Business Development Team

Investment Company

Supported expansion projects for all five company businesses across Europe, particularly in Italy
Provided analytical and strategic marketing studies to expand the client base
Gained fluency in French language

Jan 2003 - Dec 2003

1 year

Milan, Italy

Intern

I2 Capital, Private Equity

Performed data and financial analysis and research to support investment decisions
Prepared presentations, budget reclassifications, and ratio calculations
Participated in pre-investment meetings, due diligences, and decision-making
Created reports and working papers

Summary

Leveraging extensive experience in international management, strategic analysis and stakeholder engagement, I bring a robust skill set in financial management processes and modelling, business analytics, sustainability, project management, process reengineering and digital transformation.

My career in international environments has equipped me to drive critical initiatives and partnerships for global impact, build consensus and foster strong relationships to achieve shared goals, optimize structures and workflows for enhanced efficiency and effectiveness, and leverage data to drive informed financial decisions and forecasting.