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Nauman Sultan

Cashier/Receptionist

Nauman Sultan
Hanau, Germany

Experience

Nov 2023 - Apr 2025
1 year 6 months
Islamabad, Pakistan

Cashier/Receptionist

United States Employee Association

  • Accurately enter cash receipts into the POS system and maintain meticulous records of financial transactions.
  • Reconcile and prepare daily receipt summaries, ensuring accuracy and attention to detail in alignment.
  • Supervise housekeeping staff during unofficial hours, ensuring tasks are completed efficiently.
  • Prepare and deposit bank transactions in a timely manner, demonstrating reliability and efficiency.
  • Deal with credit card transactions, checks, and all other modes of payment efficiently and accurately.
  • Monitor inventory levels of cleaning supplies and equipment, coordinating orders.
  • Manage scheduling and assignments for housekeeping staff during unofficial hours, adjusting as needed.
  • Perform various clerical duties including photocopying, distributing, and filing documents.
  • Assist customers with registration forms and paperwork completion, providing helpful and efficient service.
  • Collect customer payments, issue receipts, and record transactions accurately in the POS system.
  • Support billing processes by identifying and correcting technical errors, ensuring accuracy and compliance.
May 2018 - Nov 2023
5 years 7 months
Islamabad, Pakistan

Security Receptionist

SMS Pvt. Ltd.

  • Manage client services in the public waiting area, including greeting visitors and handling inquiries.
  • Coordinate with service providers and manage their access to embassy facilities.
  • Answer the embassy's general phone line and direct calls accordingly.
  • Provide support for emergency consular services, including out-of-office hours.
  • Support the planning and organization of embassy events, and assistance in public relations events.
  • Provide supervision and guidance to staff members as needed.
  • Perform general administrative tasks such as file organizing, official correspondence, and section meetings.
  • Assist with other embassy priorities as part of the US Embassy team.
Dec 2017 - Jun 2018
7 months
Islamabad, Pakistan

Customer Relationship Officer

Abacus Consulting Pvt. Ltd.

  • Process incoming calls from customers regarding cash-related inquiries, such as account balances.
  • Provide accurate and efficient assistance to customers regarding cash handling procedures.
  • Assist customers with cash deposits, withdrawals, and transfers, guiding them through the process.
  • Investigate and resolve customer issues related to cash transactions, including discrepancies and errors.
  • Process cash transactions accurately and efficiently, recording details and updating customer accounts.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Government and Administration (5.5 years), Professional Services (1.5 years), and Banking and Finance (0.5 years).

Government and Administration
Professional Services
Banking and Finance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Customer Service (7.5 years), Operations (7.5 years), and Finance (1.5 years).

Customer Service
Operations
Finance

Summary

Detail-oriented professional with 6+ years of experience in administrative support, client service, logistics coordination, documentation in high-security, and multicultural environments. Adept at managing schedules, supporting cross-functional teams, and maintaining efficient workflows. Strong communication skills, proficiency in digital tools (Microsoft Office, Google Workspace), and a proactive approach to remote work. Currently pursuing MSc in International Management and eager to contribute to a growing team.

Skills

  • Professionalism & Customer Service Attitude

  • Strong Customer Care Skills

  • Team Management & Team Work

  • Outlook

  • Organizational And Planning Skills

  • Reception Skills

  • Microsoft Powerpoint

  • Decision-making

  • Good Listener And Communicator

  • Social Media

  • Good Customer Service, Professionalism, Responsibility

  • Team-work Oriented

  • Ability To Deal With All Types Of Customers

  • Phone, Email And Chat Communication Skills

  • Customer Focused (Customer Care - Customer Intimacy - Customer Satisfaction)

  • Cashier's Administration

  • Microsoft Word

  • Google Drive

  • Gmail

  • Work Skills With Office Equipment (Fax, Xerox, Printer, Scanner)

  • Balance Sheet Accounts

  • Point Of Sale (Pos)

  • Good Knowledge Of Other Reservation Systems (Goglobal, 6tour, Hotelbeds, Etc.)

  • Check-in / Check-out

  • Bartender

  • Online Reservation Channels Management

  • Restaurant Point Of Sale System

  • Reception And Reservations

  • Tourism Recreation Planning And Conception

Languages

Punjabi
Native
Urdu
Native
English
Advanced
German
Elementary

Education

Apr 2025 - Present

Hochschule Fulda

MSc International Management · International Management · Fulda, Germany

Feb 2022 - Feb 2024

Bahria University, Islamabad

MS International Relations · International Relations · Islamabad, Pakistan

Feb 2020 - Feb 2022

National University of Modern Languages

MSc International Relations · International Relations · Islamabad, Pakistan

...and 1 more

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Nauman based?

Nauman is based in Hanau, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Nauman speak?

Nauman speaks the following languages: Punjabi (Native), Urdu (Native), English (Advanced), German (Elementary).

How many years of experience does Nauman have?

Nauman has at least 7 years of experience. During this time, Nauman has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 2 years and 5 months. Note that Nauman may not have shared all experience and actually has more experience.

What roles would Nauman be best suited for?

Based on recent experience, Nauman would be well-suited for roles such as: Cashier/Receptionist, Security Receptionist, Customer Relationship Officer.

What is Nauman's latest experience?

Nauman's most recent position is Cashier/Receptionist at United States Employee Association.

What companies has Nauman worked for in recent years?

In recent years, Nauman has worked for United States Employee Association and SMS Pvt. Ltd..

Which industries is Nauman most experienced in?

Nauman is most experienced in industries like Government and Public Administration, Professional Services, and Banking and Finance.

Which business areas is Nauman most experienced in?

Nauman is most experienced in business areas like Customer Service, Operations, and Finance.

Which industries has Nauman worked in recently?

Nauman has recently worked in industries like Government and Public Administration and Professional Services.

Which business areas has Nauman worked in recently?

Nauman has recently worked in business areas like Customer Service, Operations, and Finance.

What is Nauman's education?

Nauman holds a Master in International Management from Hochschule Fulda, a Master in International Relations from Bahria University, Islamabad, a Master in International Relations from National University of Modern Languages and a Bachelor in B.com from University of the Punjab.

What is the availability of Nauman?

Nauman is immediately available for suitable projects.

What is the rate of Nauman?

Nauman's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Nauman?

To hire Nauman, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 740-900 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.