Experience
Nov 2023 - Nov 2023
1 monthSep 2020 - Present
5 years 4 months
- Complaint management and conflict resolution
- Daily accounting for hotel and restaurant
- Cash handling
- Working with Protel, Fidelio, Bankettprofi
Oct 2018 - Sep 2020
2 years
- Creating offers on various sales platforms
- Proactive email handling
- Telephone support
- Support for administrative tasks
Aug 2017 - Nov 2017
4 monthsJul 2017 - Oct 2018
1 year 4 months
- Market analyses
- New customer acquisition
- Dedicated care and support of major and regular clients
- Development of new market strategies
- Price negotiations
- Working with SAP applications
Aug 2014 - Jul 2017
3 years
- Focus on Management
- Final grade 1.5