Recommended expert
Sergej Raihert
Back-/Front Office Manager
Experience
Sep 2020 - Present
5 years 5 monthsBack-/Front Office Manager
Rothaus Genusswelt GmbH
- Complaint management/conflict resolution
- Daily settlement of hotel and restaurant
- Cash handling
- Working with Protel, Fidelio, Bankettprofi
Oct 2018 - Sep 2020
2 yearsBack-/Front Office Assistant
Hotel Group AG
- Creating offers on various sales platforms
- Proactive email processing
- Telephone support
- Assisting with administrative tasks
Jul 2017 - Oct 2018
1 year 4 monthsKey Account Manager
Grafit Holding, Agava Trading GmbH
- Market analysis
- Acquisition of new customers
- Exclusive care and support of large and regular customers
- Developing new market strategies
- Price negotiations
- Working with SAP applications
Skills
- Microsoft Applications
- Protel
- Fidelio
- Sap
- Bankettprofi
Languages
German
IntermediateEnglish
ElementaryItalian
ElementaryEducation
Aug 2014 - Jul 2017
Academy of Economic Studies of the Republic of Moldova
Bachelor's degree, Business Administration, focus on management · Business Administration · Chișinău, Moldova, Republic of · 1,5
Certifications & licenses
Barista training
5 Senses Coffee Freiburg i.Br.
Organizational management training
Academy of Economic Studies of the Republic of Moldova
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