M Luisa R.
Virtual Office Assistant
Experience
Virtual Office Assistant
Task Food GmbH
- Social Media team (for the Italian market), translation from German and English into Italian, communication with followers/customers by email or social media.
Virtual Office Assistant
JustK - Justina Klevinskaite
- Managing and sourcing suppliers in Italy on behalf of a wedding planner from Lithuania.
- Communication in English or Italian
Virtual Office Assistant
Task Food GmbH
- Social Media team (for the Italian market), translations from German and English into Italian, communication with followers/customers by email or social media.
Virtual Office Assistant
Energy Cake GmbH
- Support in configuring, translating, and developing communication on the company's social networks (FB, Instagram and Pinterest), blog posts, and online shop for the Italian market.
- Communication with followers/customers by email or social media.
Metadata Assistant
Samba TV
- Tagging video files, brand promos and TV promos for social media and video streaming in English and German.
- Part-time - remote work
Info Training Seminar Consultant
CeFAS
- Topics covered: hospitality culture and customer experience
- for hoteliers, hosts or owners of lodging businesses
Instructor for Hotel Reception Course
ANPA Schule
- Topics covered: hospitality culture / sales & marketing / revenue principles / concierge
- contract collaboration
Hotel Secretary
Hotel Relais dell' Orologio 5*
- part-time contract
Virtual Assistant - Hospitality and Web
Freelance
I handle online bookings, customer correspondence by email or social media, digital branding, and social networking for lodging businesses, e-commerce entrepreneurs, or web agencies in Italy and abroad.
My clients are owners of holiday apartments, bed & breakfasts, or farmhouses.
July 2015 – present: sponsored guest posts
On behalf of tourism associations and trade groups
Hotel Secretary
Hotel President 4*
Receptionist
Hotel delle Nazioni 3*
Receptionist
Hotel Resort Baia Caddinas 4* - Dolomiti Clubresidences
Booking agent
Starhotels 4*
- Reservations via web and email for the group's hotels.
Receptionist
Camping Michelangelo - Elite Club Vacanze
Teleseller
Runner Service - Punto 187 Telecom Italia
- Part-time contract.
Receptionist
Hotel Rifugio Prategiano 3*
Language Consultant
Global Info Service - Web agency
- Translations into German and English of brochures, slides and web pages
Reception Internship
Tourist Resort
- Internship at the reception of a 4-star tourist resort in Arbatax (NU): check-in, guest assistance, menu translation into German for the restaurant.
Secretary
- Small assignments as a secretary in the business sector and elections.
Summary
I bring extensive experience as a virtual office assistant with strong language skills, having managed social media communications, performed translations, and coordinated supplier relations across diverse markets. I have consistently delivered high-quality support in Italian, English and German, contributing to branding and customer engagement efforts in both hospitality and digital sectors.
My background in hospitality and education has armed me with practical insights and a solid work ethic. I focus on clear communication and efficient organization to ensure smooth operations and satisfied clients while continuously expanding my skillset in this dynamic industry.
Languages
Education
University of Cagliari
Law · Cagliari, Italy
Siotto-Pintor Gymnasium
High School Diploma · Cagliari, Italy
Certifications & licenses
Bilingualism Certificate - Attestato di Bilinguismo B2
Autonomous Province of Bolzano - South Tyrol
Revenue Management & Travel 2.0 Course by Franco Grasso, Revenue Manager
QNT Hospitality
B2 Certificate
Actilingua Academy
First Certificate in English - B2
University of Cambridge
ZDaF - Certificate in German as a Foreign Language
Goethe Institute
Driver's License B
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.