Maria Rellini - Virtual Office Assistant

Q: Where is Maria based?

Maria is based in Sesto Fiorentino, Italy and can operate in on-site , hybrid , and remote work models.

Q: What languages does Maria speak?

Maria speaks the following languages: Italian (Native), German (Advanced), English (Intermediate), French (Intermediate) .

Q: How many years of experience does Maria have?

Maria has at least 26 years of experience. During this time, Maria has worked in at least 12 different roles and for 18 different companies . The average length of individual experience is 1 year and 5 months . Note that Maria may not have shared all experience and actually has more experience.

Q: What is Maria's latest experience?

Maria's most recent position is Virtual Office Assistant at Task Food GmbH .

Q: What companies has Maria worked for in recent years?

In recent years, Maria has worked for Task Food GmbH , JustK - Justina Klevinskaite , Energy Cake GmbH , and Freelance .

Q: Which industries is Maria most experienced in?

Maria is most experienced in industries like Tourism and Hospitality , Information Technology (IT) , and Retail . Maria also has some experience in Food and Beverage , Education , and Professional Services .

Q: Which business areas is Maria most experienced in?

Maria is most experienced in business areas like Customer Service , Marketing , and Operations . Maria also has some experience in Sales , Procurement and Purchasing , and Information Technology (IT) .

Q: Which industries has Maria worked in recently?

Maria has recently worked in industries like Information Technology (IT) , Retail , and Tourism and Hospitality .

Q: Which business areas has Maria worked in recently?

Maria has recently worked in business areas like Customer Service , Marketing , and Procurement and Purchasing .

Recommended expert

Sesto Fiorentino, Italy

Experience

Mar 2024 - Dec 2024

10 months

Italy

Virtual Office Assistant

Task Food GmbH

Social Media Team for the Italian market
Translation from German and English into Italian
Communication with followers and customers via email or social media

May 2023 - Jun 2023

2 months

Italy

Virtual Office Assistant

JustK - Justina Klevinskaite

Management and sourcing of suppliers in Italy on behalf of a wedding planner from Lithuania
Communication in English or Italian

Nov 2022 - Sep 2023

11 months

Italy

Virtual Office Assistant

Task Food GmbH

Social Media Team for the Italian market
Translations from German and English into Italian
Communication with followers and customers via email or social media

Apr 2021 - Oct 2022

1 year 7 months

Italy

Virtual Office Assistant

Energy Cake GmbH

Support in configuring, translating, and developing communication on social networks (Facebook, Instagram and Pinterest)
Creation of blog posts and maintenance of the online shop for the Italian market
Communication with followers and customers via email or social media

Oct 2020 - Oct 2020

1 month

Italy

Metadata Assistant

Samba TV

Tagging of video files as well as brand and TV promos for social media and video streaming in English and German
Part-time remote work

Nov 2017 - Nov 2017

1 month

Viterbo, Italy

Lecturer for Info-Training Seminars

CeFAS

Seminars on hospitality culture and customer experience for hoteliers, hosts, and lodging owners

Apr 2017 - Dec 2019

2 years 9 months

Florence, Italy

Hotel Reception Course Instructor

ANPA Schule

Training in hospitality culture, sales & marketing, revenue principles, and concierge services
Contract collaboration

Mar 2016 - May 2016

3 months

Pisa, Italy

Hotel Secretary

Hotel Relais dell' Orologio

Part-time contract

Mar 2013 - Dec 2024

11 years 10 months

Florence, Italy

Virtual Assistant - Hospitality and Web

Freelance

Online bookings and correspondence with clients via email or social media on behalf of lodging businesses, e-commerce entrepreneurs, and web agencies in Italy and abroad
Digital branding and social networking for vacation rentals, bed & breakfasts, and farmhouses
Sponsored guest posts on behalf of tourism boards and trade groups since July 2015

Mar 2011 - Mar 2013

2 years 1 month

Florence, Italy

Hotel Secretary

Hotel President

Nov 2005 - Dec 2010

5 years 2 months

Florence, Italy

Receptionist

Hotel delle Nazioni

May 2005 - Sep 2005

5 months

Golfo Aranci, Italy

Receptionist

Hotel Resort Baia Caddinas - Dolomiti Clubresidences

Aug 2004 - Nov 2004

4 months

Florence, Italy

Booking agent

Starhotels

Reservations via web and email for the group's hotels

Apr 2004 - Aug 2004

5 months

Florence, Italy

Receptionist

Camping Michelangelo - Elite Club Vacanze

Nov 2003 - Mar 2004

5 months

Florence, Italy

Teleseller

Punto 187 Telecom Italia

Part-time contract

Mar 2003 - Sep 2003

7 months

Montieri, Italy

Receptionist

Hotel Rifugio Prategiano

Dec 2000 - Sep 2002

1 year 10 months

Florence, Italy

Language Advisor

Global Info Service

Translations of brochures, presentations and websites into German and English

Jul 1999 - Jul 1999

1 month

Arbatax, Italy

Reception Intern

Tourist Resort Arbatax

Check-in and guest care
Menu translation into German for the restaurant

Jan 1996 - Dec 1999

4 years

Cagliari, Italy

Secretary

Not specified

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Tourism (20.5 years), Information Technology (12 years), Retail (12 years), Food and Beverage (3 years), Education (2.5 years), and Professional Services (2 years).

Tourism

Information Technology

Retail

Food and Beverage

Education

Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Customer Service (20.5 years), Marketing (13.5 years), Operations (4 years), and Sales (0.5 years).

Customer Service

Marketing

Operations

Sales

Skills

Office

Excellent Knowledge Of Microsoft Office (E.g. Word, Excel, Powerpoint)
Good Internet Skills
Bitrix24
Excellent Use Of The Windows Operating System
Email Automation
Internet Services (Ms Internet Explorer)
Very Good Handling Of Slack
Problem Solving

Social Media And Cms

Social Media
Wordpress
Podio (Advanced Skills)
Good Use Of Social Media Tools (Later, Buffer, Hootsuite)
Social Media (Facebook, Twitter, Linkedin)
Social Media Advertising
Podio Crm
Bitrix24
Pipedrive
Siteground

Hotel Software

Good Knowledge Of Hotel Management Software (Fidelio, Opera)
Reservation Programs
Ota-extranets
Channel Manager

Graphics

Canva
Photoscape

Professional Skills

Reliable, Motivated, Independent, Willing To Travel.
Ability To Work On Hotel Management, Cms, Creating And Maintaining Websites/blogs.

Organizational Skills

Decision-making Autonomy, Maintaining Alignment With My Reference Hosts Or Client Web Agencies.
Good Organizational And Time Management Skills.

Languages

Italian

Native

German

Advanced

English

Intermediate

French

Intermediate

Education

Nov 1990 - Jun 1996

University of Cagliari

Incomplete degree program · Law · Cagliari, Italy

Sep 1985 - Jun 1990

Siotto-Pintor Gymnasium

High school diploma · Cagliari, Italy

Certifications & licenses

Bilingualism Certificate - Attestato di Bilinguismo B2

Autonomous Province of Bolzano - South Tyrol

Revenue Management & Travel 2.0 Course - Franco Grasso Revenue Manager

QNT Hospitality, Hotel Montebello Splendid 5*

B2 Certificate - Actilingua Academy

First Certificate in English - B2

University of Cambridge

ZDaF - Certificate of German as a Foreign Language

Goethe Institute

Profile

Created

July 2025

Last Update

October 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Maria based?

Maria is based in Sesto Fiorentino, Italy and can operate in on-site, hybrid, and remote work models.

What languages does Maria speak?

Maria speaks the following languages: Italian (Native), German (Advanced), English (Intermediate), French (Intermediate).

How many years of experience does Maria have?

Maria has at least 26 years of experience. During this time, Maria has worked in at least 12 different roles and for 18 different companies. The average length of individual experience is 1 year and 5 months. Note that Maria may not have shared all experience and actually has more experience.

What roles would Maria be best suited for?

Based on recent experience, Maria would be well-suited for roles such as: Virtual Office Assistant, Metadata Assistant, Lecturer for Info-Training Seminars.

What is Maria's latest experience?

Maria's most recent position is Virtual Office Assistant at Task Food GmbH.

What companies has Maria worked for in recent years?

In recent years, Maria has worked for Task Food GmbH, JustK - Justina Klevinskaite, Energy Cake GmbH, and Freelance.

Which industries is Maria most experienced in?

Maria is most experienced in industries like Tourism and Hospitality, Information Technology (IT), and Retail. Maria also has some experience in Food and Beverage, Education, and Professional Services.

Which business areas is Maria most experienced in?

Maria is most experienced in business areas like Customer Service, Marketing, and Operations. Maria also has some experience in Sales, Procurement and Purchasing, and Information Technology (IT).

Which industries has Maria worked in recently?

Maria has recently worked in industries like Information Technology (IT), Retail, and Tourism and Hospitality.

Which business areas has Maria worked in recently?

Maria has recently worked in business areas like Customer Service, Marketing, and Procurement and Purchasing.

What is Maria's education?

Maria attended University of Cagliari for Law.

Does Maria have any certificates?

Maria has 5 certificates. Among them, these include: Bilingualism Certificate - Attestato di Bilinguismo B2, Revenue Management & Travel 2.0 Course - Franco Grasso Revenue Manager, and B2 Certificate - Actilingua Academy.

What is the availability of Maria?

Maria is immediately available part-time for suitable projects.

What is the rate of Maria?

Maria's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.