Recommended expert

Susann Seidler

Virtual Personal Assistant

Susann Seidler
Ückeritz, Germany

Experience

May 2018 - Present
7 years 9 months

Virtual Personal Assistant

Self-employed

  • Independent email and calendar management for managing directors' accounts

  • Preparing agendas, presentations, and decision papers for board meetings (executive board, supervisory board, etc.)

  • Taking minutes and maintaining task lists, including proactive tracking

  • Support in recruiting: managing the application inbox, pre-screening, scheduling interviews, and onboarding

  • Booking agencies and service providers, including creating quotes and billing

  • Working with CRM systems – full workflow: data entry, customer outreach, appointment setting, and deal closing

  • Content and administrative updates of website content and company profiles

  • Managing and billing insurance matters, serving as liaison with brokers and insurance companies

  • Preparing expense reports and internal chargebacks, reviewing timesheets

  • Granting access permissions to IT tools and ordering new licenses

  • Advising on and developing or standardizing internal processes (office procedures, onboarding and offboarding, etc.)

  • Maintaining databases across various platforms

  • Preliminary bookkeeping and accounting support (Datev Unternehmen Online)

  • Issuing invoices, including dunning

  • Fleet management

  • Establishing a functional office management

  • Real estate photography – Executive assistant to the management

  • Management coaching agency – Executive assistant to the management

  • AI software development – Executive assistant to the management

  • Ministry of Climate Protection, Environment, Energy and Mobility – Assistant to the project lead for digitalization/IT

  • IT consulting company – Executive assistant to the management

  • Executive search – Executive assistant to the management

  • Mid-sized business law firm – Executive assistant to the management

  • Agency for software developers – Executive assistant to the management

  • Designer lighting manufacturer – Executive assistant to the management

  • Strategy and corporate finance consulting – Executive assistant

  • Subsidiary of Deutsche Bahn – Executive assistant to the management

  • Executive search company – Executive assistant to the management

May 2013 - Jan 2019
5 years 9 months
Frankfurt, Germany

Executive Assistant to the Management

operational services GmbH & Co. KG

  • Leading and managing the secretariat
  • Responsible for all schedule management, including prioritization
  • Handling travel planning and expense reporting
  • Organizing, taking minutes, and follow-up for meetings & events
  • Preparing and following up on shareholder assemblies and supervisory board meetings, including conducting circular resolutions, preparing all shareholder resolutions, and ensuring compliance with internal committee procedures
  • Acting as liaison between department heads and management, ensuring a timely and smooth flow of information
Jul 2007 - Apr 2013
5 years 10 months
Frankfurt, Germany

Assistant to the Senior Vice President Corporate Affairs

T-Systems International GmbH

  • Managing the secretariat, including travel planning and expense reporting
  • Supporting the SVP by preparing presentations, decision papers, briefing materials, and reports for the Deutsche Telekom AG Compliance Committee
  • Taking minutes and monitoring action items of the T-Systems Compliance Committee meetings, as well as compiling all relevant documents
  • Organizing and supporting the preparation of T-Systems supervisory board meetings and special supervisory board workshops
  • Supporting organizational and administrative management topics, including budget monitoring, cost center planning, delegation management, personnel planning, goal management, and monitoring
  • Responsible for managing special projects, such as the rollout of awareness campaigns
  • Setting up and maintaining intranet sites
  • Organizing procurement, including placing orders, reviews and approvals, and invoice control
Apr 2005 - Jun 2007
2 years 3 months
Frankfurt, Germany

Secretary for LBU Operations Western Europe

T-Systems International GmbH

Jul 2002 - Mar 2005
2 years 9 months
Frankfurt, Germany

Team Assistant, Strategic Sales Management

T-Systems International GmbH

Oct 2001 - Jun 2002
9 months
Frankfurt, Germany

Secretary to the Chairman of the Executive Board

T-Systems International GmbH

Skills

  • Microsoft Office
  • Sap R/3
  • Sharepoint
  • Coremedia Editor
  • Pipedrive
  • Hubspot
  • Datev Unternehmen Online

Languages

German
Native
English
Advanced
French
Elementary
Russian
Elementary

Education

Mar 2006 - Sep 2008

SGD Study Association

Certified Industrial Business Manager (IHK) · Darmstadt, Germany

Sep 1999 - Jun 2001

Vocational School Center for Business

Commercial Assistant, focus on Foreign Language Secretariat · Zittau, Germany

Friedrich Schiller School

Secondary School Diploma · Bautzen, Germany

Certifications & licenses

Trainer qualification exam

IHK Frankfurt am Main

Professional Executive Assistance I-III

Telekom Training

Secretarial Training I

Telekom Training

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