Susann Seidler

Virtual Executive Assistant

Ückeritz, Germany
Experience
May 2018 - Present
7 years 3 months

Virtual Personal Assistant

Self-employed

  • Independent management of emails and calendars for executive accounts
  • Creating agendas, presentations and decision papers for board meetings (management board, supervisory board, …), taking minutes and task lists including proactive tracking
  • Support in recruiting, handling inbox for applications, pre-qualifying candidates, scheduling interviews including onboarding
  • Booking agencies and service providers, including preparing quotes and invoicing
  • Working with CRM systems – full workflow data entry, client outreach, appointment scheduling, closing
  • Updating website content and company profiles both substantively and administratively
  • Handling and billing insurance matters / interface with brokers and insurers
  • Preparing expense reports and internal chargebacks, reviewing timesheets
  • Granting access rights for IT tools, ordering new licenses
  • Advising on and setting up or standardizing internal processes (office procedures, onboarding and offboarding, …)
  • Maintaining databases across various platforms
  • Preparing bookkeeping, support in accounting (Datev Unternehmen Online)
  • Invoicing including dunning processes
  • Fleet management
  • Building a functioning office management system

Completed projects:

  • Real Estate Photography – Assistant to the Management Board
  • Management Coaching Agency – Assistant to the Management Board
  • AI Software Developer – Assistant to the Management Board
  • Ministry for Climate Protection, Environment, Energy and Mobility – Assistant to Digitalization/IT Project Management
  • IT Consulting Company – Assistant to the Management Board
  • Executive Search – Assistant to the Management Board
  • Mid-sized Law Firm in Corporate Law – Assistant to the Management Board
  • Software Developer Agency – Assistant to the Management Board
  • Designer Lighting Manufacturer – Assistant to the Management Board
  • Strategy and Corporate Finance Consulting – Executive Assistant

Current projects:

  • Deutsche Bahn Subsidiary – Assistant to the Management Board (ending soon)
  • Executive Search Company – Assistant to the Management Board
May 2013 - Jan 2019
5 years 9 months
Frankfurt, Germany

Executive Assistant

operational services GmbH & Co. KG

  • Joint venture between T-Systems International GmbH and Fraport AG
  • Leading and managing the secretariat
  • Responsible for all calendar management with prioritization
  • Handling travel planning and expense reports
  • Organizing, taking minutes and follow-up for meetings & events
  • Preparing and following up on shareholders' meetings and supervisory board sessions including circulation procedures, preparing all shareholder resolutions and ensuring internal governance processes are followed
  • Acting as content interface between department heads and management board, ensuring timely and smooth information flow
Jul 2007 - Apr 2013
5 years 10 months
Frankfurt, Germany

Assistant to Senior Vice President Corporate Affairs

T-Systems International GmbH

  • Information and communication technology
  • Leading the secretariat including travel planning and expense reporting
  • Supporting the SVP in creating presentations, decision papers, briefing materials and reports for the Deutsche Telekom AG Compliance Committee
  • Taking minutes and monitoring action items for T-Systems Compliance Committee meetings, compiling all relevant documents
  • Organizing and supporting preparation for T-Systems supervisory board meetings and special workshops
  • Supporting organizational and administrative management tasks, including budget monitoring, cost center planning, delegation management, workforce planning, goal management and tracking
  • Responsible for managing special projects, e.g. rolling out awareness campaigns
  • Building and maintaining intranet pages
  • Purchasing organization including placing orders, reviews and approvals, and invoice control
Apr 2005 - Jun 2007
2 years 3 months
Frankfurt, Germany

Secretary, LBU Operations Western Europe

T-Systems International GmbH

  • Information and communication technology
Jul 2002 - Mar 2005
2 years 9 months
Frankfurt, Germany

Team Assistant, Strategic Sales Management

T-Systems International GmbH

  • Information and communication technology
Oct 2001 - Jun 2002
9 months
Frankfurt, Germany

Secretary to the Office of the CEO

T-Systems International GmbH

  • Information and communication technology
Summary

I am the invisible force behind the leadership level that makes sure visions become reality.

My job is to break down complexity, turn chaos into structure, and give leaders the space to think and act strategically. I'm not just an organizer but also a sparring partner, problem solver and trusted advisor.

What sets me apart I am always one step ahead. I see what is needed before it's even said. I combine analytical thinking with emotional intelligence and make sure everything runs smoothly – from the smallest detail planning to strategic decision support.

My strength lies in understanding the big picture and keeping an eye on the details. I see opportunities where others see obstacles and act with foresight and pragmatism.

In short: I am the person who makes sure management and the leadership team can be successful – efficient, relaxed and always well informed.

Languages
German
Native
English
Advanced
French
Elementary
Russian
Elementary
Education
Mar 2006 - Sep 2008

SGD Studiengemeinschaft

Industrial Business Manager IHK · Darmstadt, Germany

Sep 1999 - Jun 2001

Vocational School Center for Business

Commercial Assistant, Specialization in Foreign Language Office Work · Zittau, Germany

Friedrich-Schiller-Schule

Secondary School Diploma · Bautzen, Germany

Certifications & licenses

Trainer Aptitude Certificate

IHK Frankfurt am Main

Professional Executive Assistance I-III

Telekom Training

Secretary Training I

Telekom Training

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