Erik S.
Project Manager, Subproject Manager, PMO
Experience
Project Manager, Subproject Manager, PMO
Martinswerk GmbH / Huber Advanced Materials
In this project assignment, a short-term staff shortage was addressed. Several projects were continued, documentation backlogs were caught up, and the support team was introduced to agile methods (self-organization, task prioritization, etc.) along the way.
Project management, PMO, agile team coaching.
- Project control
- Communication interface between technology, users and project owners
- Stakeholder management
- Agile coach
Subproject Manager, Technical Process Owner
Landespolizei NRW
Development and operation of an interview solution. In this project, a centralized interview system for audiovisual recording of interviews was developed from hardware and software and put into operation. Details confidential.
- Developing concept based on user stories and legal requirements
- Supporting software vendor during development
- Hardware evaluation
- Creating tender documents
- Implementation on the client's platform
- Creating operations concept
- Creating BCM concept
- Rollout management
- Supporting pilot with consulting individual departments
- Creating support concept
- Training support and operations teams
- PMO
- Involvement in creating DPIA according to GDPR
- Involvement in creating security concept
- Advising the client on implementing agile methods within the project
Service Level Engineer
Vodafone GmbH
Service Level Engineer MCCM pilot project. In this project, a pilot for modern payment options was tested. Details confidential.
- Creating the support model for system operation during the project (defining required support, stakeholder management, commissioning service delivery, creating related documents)
Service Level Engineer
Vodafone GmbH
Service Level Engineer Omnichannel Payment Provider Dunning. In this project, the dunning system was switched to the new payment provider introduced in the main project and the underlying interfaces and processes were developed.
- Creating the support model for system operation during the project (defining required support, stakeholder management, commissioning service delivery, creating related documents)
Service Level Engineer
Vodafone GmbH
Service Level Engineer Comsafe 6a. In this project, the on-premise solution for commission calculation was migrated to a service provider-hosted cloud solution due to end of life.
- Creating and delivering the support model for system operation during the project
Service Level Engineer
Vodafone GmbH
Service Level Engineer Webticket 2.0 TED. In this project, an incident overview dashboard was added to the self-service portal for business customers and the backend was reworked.
- Ongoing creation of the support model for system operations (defining needed support, stakeholder management, commissioning service delivery, creating related documents)
Solution Integration Manager
Vodafone GmbH
Solution Integration Manager Enterprise Liable. Project to introduce new SOC markers for authentication in KIAS for employee liable customers as employees of business customers. During the project, the employee authentication towards Vodafone was developed as an automated and recurring process that triggers automatic setting and removal of the SOC.
- Role as Solution Integration Manager (SIM) to support and steer the implementation (development, testing, handover to operations) into the BSS release
Solution Integration Manager
Vodafone GmbH
Solution Integration Manager Employee Liable SIM Swap. In this project, a manual workaround for swapping SIM cards when onboarding employee liable customers by partner companies was replaced by an automated process.
- Role as Solution Integration Manager (SIM) to support and steer the implementation (development, testing, handover to operations) into the BSS release
Subproject Manager
Vodafone GmbH
Subproject Manager Environment/QA LoginB. The migration of a system cluster to a virtual infrastructure as well as the migration of all connected hardware (>50000 units). Due to increased security requirements, the platform was implemented georedundantly on virtualization clusters.
- As subproject manager for Environment, responsible for test platforms both in-house and at the customer
- Responsible for defining communication relationships (KMatrix)
- SPOC for network engineering and system operations
- PMO management
- Coordination of QA measures and the staff responsible for creating test cases
- Creation of the disaster recovery concept for the production system
Tester
Vodafone GmbH
Tester PoC OnNet/OffNet Functionality Enjoy More. In this proof of concept, the charging/billing and underlying functionality for separating rated data volume in the OnNet/OffNet area based on added flat rates was successfully demonstrated.
- Role as tester and coordinator for hardware compatibility
- Capturing traces in the live network
- Analyzing the traces
- Coordination of 3rd party suppliers for configuration changes
- Generating test traffic for the individual tested apps/flats
- Documentation of test procedures and results
Tester
Vodafone GmbH
VoLTE Interconnect Phase II tester. In the VoLTE Interconnect project, interoperability between network operators for pure 4G calls without fallback to 2G was developed and tested.
- Role as end-to-end tester for hardware compatibility and overall 4G call functionality.
- This included test calls, live network tracing and analysis of the traces, as well as collaboration with testers from other involved providers.
Tester
Vodafone GmbH
VoLTE Interconnect tester. In the VoLTE Interconnect project, interoperability between network operators for pure 4G calls without fallback to 2G was developed and tested.
- Role as end-to-end tester for hardware compatibility and overall 4G call functionality.
- This included test calls, tracing and analysis of the traces.
Subproject Manager
Vodafone Group Plc
PreSales. The migration of a system cluster to a virtual infrastructure as well as the migration of all connected hardware (>50,000 units). Details are confidential.
Presales activities with customers, suppliers and internal project stakeholders. These include:
- Requirement analysis
- Drafting project structure documents
- Estimating workloads
- Resource planning
- Writing parts of the proposal
- Project cost estimation (sections)
- Scheduling
- Customer consulting
Project Manager, Environment Manager
Vodafone GmbH
Vodafone VIP Labs. Worked in different roles (project manager, subproject manager, environment manager) in the test operations of Vodafone Germany.
- As project manager, responsible in the customer area Environment (VIP Labs) for planning and execution of internal and external projects, and representative of the department in the role of environment manager/subproject manager in large-scale projects.
- Also provided consulting for internal and external clients for the IN services, acted as interface to other service delivery groups and department members, and documented the IN services.
- Troubleshooting and incident management within projects and in the regular operation of IN systems.
- Support for type approvals and test projects as environment manager.
- Also responsible for operating the IN (Intelligent Networks) systems, and for commissioning the external service provider for maintenance, faults, entering work orders from TTWOS and patches.
- Developed the service description for the IN systems and the IN services in the VIP Lab.
Technologies / Methods:
- BMC Remedy IT Service Management Suite
- BMC Remedy Service Desk
- Change Management
- Incident Management
- PMO Management
- Intelligent Networks (IN)
- ITIL® (Information Technology Infrastructure Library)
- Mobile Networks
- Next Generation Network (NGN)
- Project Leadership
- Project Management
Project Associate
NRW.Bank
Project Office. Project support in the "Workplace 2014" project at NRW.Bank in Düsseldorf.
- Supported project managers and subproject managers within the AP2014 project.
- Resource planning and staffing
- Tracking required resources
- Preparing and presenting project documents
- Setting up a project structure in SharePoint
- Preparing for client meetings and compiling/analyzing data.
Rollout Coordinator
Thyssen Krupp
Rollout coordination at various sites for the customer Thyssen-Krupp TKI.
- Led and coordinated a rollout team of 8-12 technicians at different sites across Germany.
- Asset management and appointment scheduling in the customer systems.
- Responsible for the different rollout phases in the customer's IT.
- Escalation management and process adjustments.
Workplace Manager
Bayer Business Services GmbH
Worked as a Workplace Manager via employee leasing for the client Bayer BBS. As a service coordinator, independently managed a customer unit with ~4500 employees.
Key areas included:
- Monitored and corrected IT service performance
- Served as liaison to the service-providing departments
- Managed processes
- Managed assets
- Managed PMO
- Managed users
- Reported SLAs to customers and Service Delivery Managers
- Managed escalations
- Controlled projects
- Advised and sold BBS IT services to the client unit.
Technologies / Methods:
- Change Management
- HP OpenView Service Center
- HP OpenView Service Manager
- Incident Management
- IT Service Management (ITIL V3)
- ITIL® (Information Technology Infrastructure Library)
- Project management
Summary
Mr. Schmalz has over 20 years of experience in the ICT industry and has been working in consulting since 2013 in various roles. His focus includes planning, preparing and implementing projects of different kinds.
Because of his long history in various industries and positions, as well as his training as an IT systems electronics technician and a range of internal and external further training, Mr. Schmalz quickly familiarizes himself with unfamiliar processes and organizations and always works in a solution- and goal-oriented manner.
At his clients he has been placed in various roles and departments, both in project management, quality assurance and in service topics, as well as in product development.
Languages
Education
IT systems electronics technician · Germany
Certifications & licenses
Certified ScrumMaster (CSM)
PRINCE2 Practitioner
PRINCE2 Foundation Level
ITIL V3 Foundation
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.