Doreen H.
Senior Consultant / Agile Project Manager (Scrum Master)
Experience
Apr 2021 - Aug 2025
4 years 5 monthsSenior Consultant / Agile Project Manager (Scrum Master)
Greenlight Consulting GmbH
- Guiding and coaching clients in introducing agile methods (Scrum, Kanban) to optimize processes and team collaboration
- Ensuring the continuous development of agile collaboration models and the agile mindset through targeted measures and retrospectives
- Introducing KPIs to measure team velocity, quality of user stories, and deliverables for data-driven project management
- Designing and implementing dashboards for real-time transparency of work processes
- Removing operational impediments and representing the team's interests to ensure a smooth workflow
- Designing and implementing efficient risk and requirements management processes to identify bottlenecks early
- Building and maintaining internal knowledge platforms (blog, newsletter, internal academy) for sustainable information retention and sharing
- Preparing, facilitating, and conducting agile meetings/workshops (retrospectives, reviews, refinements) for continuous improvement of collaboration
- Serving as the interface between business and IT departments to align agile initiatives with strategic goals
- Mentoring new employees and conducting training on agile best practices, especially Jira and Confluence
- Leading the internal AI initiative to explore AI-driven process automations
Jan 2019 - Mar 2021
2 years 3 monthsSpecialist Project Management Supplier Master Data
BMW AG
- Co-shaping the 'Business Partner Data Management' project to harmonize customers and vendors and support simplifying the supplier application process
- Developing new standards to improve master data quality and ensure consistent, reliable supplier information
- Specifying and evaluating IT requirements to automate and improve efficiency of supplier processes
- Restructuring agile collaboration in Confluence and Jira for more transparent and efficient team communication
- Conducting training on the basics and strategic importance of supplier master data for various business units
- Building and facilitating an internal online community for networking and knowledge sharing across departments
- Managing external service providers and ensuring timely creation of supplier master data
- Developing KPI dashboards to analyze and optimize supplier processes and reporting to management
Mar 2016 - Dec 2018
2 years 10 monthsDirect Purchasing Specialist – Interiors Transformation Processes
BMW AG
- Leading procurement projects for production components, including bidder selection, bid analysis, and contract negotiations with international suppliers
- Managing change control to optimize purchasing costs and ensure stable supply chains
- Overall management of special equipment and analyzing cost-saving opportunities in spare parts supply
- Overseeing series production launches, including securing capacity up to production readiness
- Planning and implementing phase-out strategies for components to minimize costs and risks
- Participating in crisis management, e.g., in insolvencies or last-minute program changes to ensure supply continuity
- Documenting and managing orders in compliance with internal processes and regulatory requirements
- Providing decision-making templates and reports for management
- Ensuring compliance with BMW contract terms in collaboration with internal departments
May 2013 - Mar 2016
2 years 11 monthsCommodity Buyer – Metals & Mechanism
Lear Corporation GmbH
- Obtaining, evaluating, and negotiating bids according to technical specifications to ensure cost-effective and high-quality solutions for new and relocation projects
- Analyzing cost-saving opportunities and implementing measures to reduce expenses in line with company goals
- Managing the supplier qualification process in close coordination with business units while considering European procurement strategy
- Conducting price negotiations and finalizing framework agreements, including legal alignment to protect company interests
- Overseeing and coordinating technical changes in close collaboration with engineering and production to ensure smooth implementation
- Reviewing and assessing change costs to minimize financial and operational risks
Jan 2013 - Feb 2017
4 years 2 monthsVIP Service Staff
DO & CO München GmbH
- Leading a 10-person team in the VIP hospitality area at the Allianz Arena, including coordinating service, kitchen, and logistics on match days
- Ensuring top-quality food and beverage service at high-profile sports, business, and cultural events for VIP guests and sponsors
- Co-responsible for smooth setup and teardown of events, including preparing and wrapping up hospitality areas
Mar 2012 - Aug 2012
6 monthsIntern Product Marketing
BSH Hausgeräte GmbH
- Supported product managers with international inquiries and coordinated with foreign branches to optimize product strategies.
- Conducted competitor and market analyses to identify industry trends.
- Analyzed market intelligence reports from various countries.
- Created meaningful presentation materials for strategic meetings and internal stakeholders.
- Assisted in planning, preparing, and debriefing internal company events for smooth execution.
Oct 2006 - Feb 2007
5 monthsTravel Agent
Thomas Cook Vertriebs GmbH
- Offered full personal, phone, and written advice on package and custom trips, including tailored offers for various customer groups.
- Handled bookings independently for all Thomas Cook products and extras like travel insurance and transport tickets (ferry, bus, train).
- Participated in sales promotion initiatives to boost business performance.
- Assisted preparatory accounting, including invoice checking and payment processing to ensure correct billing.
- Maintained and updated customer data and documented bookings to streamline internal processes.
Aug 2003 - Aug 2006
3 years 1 monthTravel Agent
Reisebüro Last Minute Tours GbR & USR Reisebüro GmbH
- Developed new standards to improve master data quality and ensure consistent and reliable supplier information.
Summary
With a blend of empathy, strategic vision, and a structured approach, I actively drive change. I rely on a strong sense of interpersonal dynamics, a solution-focused mindset, and the ability to stay on track even in challenging environments to bring clarity and enable lasting improvements.
Instead of just managing processes, I prioritize collaboration, identify potential, and set people in motion. By balancing analysis and intuition, I find the right mix of proven methods and new ideas, creating fresh momentum.
The future takes shape where ideas have space, innovation is fostered, and there is the courage to change – that's exactly where I belong.
Skills
Professional
- Agile Project Management (Scrum, Kanban)
- Coaching & Mentoring (Training, Team And Group Development)
- Workshops & Facilitation (Retrospectives, Refinements, Reviews)
- Stakeholder Management (Business-it Interface)
- Supporting Transformation Processes
Technical
- Jira & Confluence (Backlog Management, Agile Collaboration)
- Collaborative Platforms (Deon, Miro, Klaxoon, Ms Whiteboard, Notion)
- Microsoft Office 365 (Excel, Word, Powerpoint, Project)
- Ai Tools (Chatgpt, Gamma, Perplexity, Canva, Copy.ai, Voiceflow, Midjourney, Heygen, Elevenlabs)
- Sap Modules (Srm, Bw)
Personal
- Empathy
- Team Leadership
- Service Orientation
- Sense Of Responsibility
- Networking
- Communication
- Structured Working
- Organizational Talent
- Willingness To Learn
- Flexibility
Languages
German
AdvancedEnglish
AdvancedEducation
Mar 2011 - Feb 2013
ESB Business School Reutlingen
Master of Arts · International Business Development · Reutlingen, Germany
Aug 2009 - Dec 2009
Indiana University – Purdue University Indianapolis
Semester abroad · Indianapolis, United States
Mar 2007 - Feb 2011
Hochschule Heilbronn
Bachelor of Arts · Tourism Management · Heilbronn, Germany
...and 1 more
Certifications & licenses
Master Business With Ai(MBAI)
Leaders of AI
ChatGPT Basics Course
First Aid Training
Erste Hilfe München
Process Management Expert (BPM) Master Class VIP Service Staff
Udemy
ChatGPT Masterclass
Udemy
Professional Scrum Master I
Scrum.org
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