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Doreen Hoyer

Senior Consultant / Agile Project Manager (Scrum Master)

Doreen Hoyer
Munich, Germany

Experience

Apr 2021 - Aug 2025
4 years 5 months

Senior Consultant / Agile Project Manager (Scrum Master)

Greenlight Consulting GmbH

  • Guiding and coaching clients in introducing agile methods (Scrum, Kanban) to optimize processes and team collaboration
  • Ensuring the continuous development of agile collaboration models and the agile mindset through targeted measures and retrospectives
  • Introducing KPIs to measure team velocity, quality of user stories, and deliverables for data-driven project management
  • Designing and implementing dashboards for real-time transparency of work processes
  • Removing operational impediments and representing the team's interests to ensure a smooth workflow
  • Designing and implementing efficient risk and requirements management processes to identify bottlenecks early
  • Building and maintaining internal knowledge platforms (blog, newsletter, internal academy) for sustainable information retention and sharing
  • Preparing, facilitating, and conducting agile meetings/workshops (retrospectives, reviews, refinements) for continuous improvement of collaboration
  • Serving as the interface between business and IT departments to align agile initiatives with strategic goals
  • Mentoring new employees and conducting training on agile best practices, especially Jira and Confluence
  • Leading the internal AI initiative to explore AI-driven process automations
Jan 2019 - Mar 2021
2 years 3 months

Specialist Project Management Supplier Master Data

BMW AG

  • Co-shaping the 'Business Partner Data Management' project to harmonize customers and vendors and support simplifying the supplier application process
  • Developing new standards to improve master data quality and ensure consistent, reliable supplier information
  • Specifying and evaluating IT requirements to automate and improve efficiency of supplier processes
  • Restructuring agile collaboration in Confluence and Jira for more transparent and efficient team communication
  • Conducting training on the basics and strategic importance of supplier master data for various business units
  • Building and facilitating an internal online community for networking and knowledge sharing across departments
  • Managing external service providers and ensuring timely creation of supplier master data
  • Developing KPI dashboards to analyze and optimize supplier processes and reporting to management
Mar 2016 - Dec 2018
2 years 10 months

Direct Purchasing Specialist – Interiors Transformation Processes

BMW AG

  • Leading procurement projects for production components, including bidder selection, bid analysis, and contract negotiations with international suppliers
  • Managing change control to optimize purchasing costs and ensure stable supply chains
  • Overall management of special equipment and analyzing cost-saving opportunities in spare parts supply
  • Overseeing series production launches, including securing capacity up to production readiness
  • Planning and implementing phase-out strategies for components to minimize costs and risks
  • Participating in crisis management, e.g., in insolvencies or last-minute program changes to ensure supply continuity
  • Documenting and managing orders in compliance with internal processes and regulatory requirements
  • Providing decision-making templates and reports for management
  • Ensuring compliance with BMW contract terms in collaboration with internal departments
May 2013 - Mar 2016
2 years 11 months

Commodity Buyer – Metals & Mechanism

Lear Corporation GmbH

  • Obtaining, evaluating, and negotiating bids according to technical specifications to ensure cost-effective and high-quality solutions for new and relocation projects
  • Analyzing cost-saving opportunities and implementing measures to reduce expenses in line with company goals
  • Managing the supplier qualification process in close coordination with business units while considering European procurement strategy
  • Conducting price negotiations and finalizing framework agreements, including legal alignment to protect company interests
  • Overseeing and coordinating technical changes in close collaboration with engineering and production to ensure smooth implementation
  • Reviewing and assessing change costs to minimize financial and operational risks
Jan 2013 - Feb 2017
4 years 2 months

VIP Service Staff

DO & CO München GmbH

  • Leading a 10-person team in the VIP hospitality area at the Allianz Arena, including coordinating service, kitchen, and logistics on match days
  • Ensuring top-quality food and beverage service at high-profile sports, business, and cultural events for VIP guests and sponsors
  • Co-responsible for smooth setup and teardown of events, including preparing and wrapping up hospitality areas
Mar 2012 - Aug 2012
6 months

Intern Product Marketing

BSH Hausgeräte GmbH

  • Supported product managers with international inquiries and coordinated with foreign branches to optimize product strategies.
  • Conducted competitor and market analyses to identify industry trends.
  • Analyzed market intelligence reports from various countries.
  • Created meaningful presentation materials for strategic meetings and internal stakeholders.
  • Assisted in planning, preparing, and debriefing internal company events for smooth execution.
Oct 2006 - Feb 2007
5 months

Travel Agent

Thomas Cook Vertriebs GmbH

  • Offered full personal, phone, and written advice on package and custom trips, including tailored offers for various customer groups.
  • Handled bookings independently for all Thomas Cook products and extras like travel insurance and transport tickets (ferry, bus, train).
  • Participated in sales promotion initiatives to boost business performance.
  • Assisted preparatory accounting, including invoice checking and payment processing to ensure correct billing.
  • Maintained and updated customer data and documented bookings to streamline internal processes.
Aug 2003 - Aug 2006
3 years 1 month

Travel Agent

Reisebüro Last Minute Tours GbR & USR Reisebüro GmbH

  • Developed new standards to improve master data quality and ensure consistent and reliable supplier information.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Automotive (8 years), Information Technology (4.5 years), Professional Services (4.5 years), Food and Beverage (4 years), Tourism (3.5 years), and Manufacturing (0.5 years).

Automotive
Information Technology
Professional Services
Food and Beverage
Tourism
Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Procurement (8.5 years), Project Management (6.5 years), Supply Chain Management (5 years), Business Intelligence (4.5 years), Information Technology (4.5 years), and Customer Service (4.5 years).

Procurement
Project Management
Supply Chain Management
Business Intelligence
Information Technology
Customer Service

Summary

With a blend of empathy, strategic vision, and a structured approach, I actively drive change. I rely on a strong sense of interpersonal dynamics, a solution-focused mindset, and the ability to stay on track even in challenging environments to bring clarity and enable lasting improvements.

Instead of just managing processes, I prioritize collaboration, identify potential, and set people in motion. By balancing analysis and intuition, I find the right mix of proven methods and new ideas, creating fresh momentum.

The future takes shape where ideas have space, innovation is fostered, and there is the courage to change – that's exactly where I belong.

Skills

Professional

  • Agile Project Management (Scrum, Kanban)
  • Coaching & Mentoring (Training, Team And Group Development)
  • Workshops & Facilitation (Retrospectives, Refinements, Reviews)
  • Stakeholder Management (Business-it Interface)
  • Supporting Transformation Processes

Technical

  • Jira & Confluence (Backlog Management, Agile Collaboration)
  • Collaborative Platforms (Deon, Miro, Klaxoon, Ms Whiteboard, Notion)
  • Microsoft Office 365 (Excel, Word, Powerpoint, Project)
  • Ai Tools (Chatgpt, Gamma, Perplexity, Canva, Copy.ai, Voiceflow, Midjourney, Heygen, Elevenlabs)
  • Sap Modules (Srm, Bw)

Personal

  • Empathy
  • Team Leadership
  • Service Orientation
  • Sense Of Responsibility
  • Networking
  • Communication
  • Structured Working
  • Organizational Talent
  • Willingness To Learn
  • Flexibility

Languages

German
Advanced
English
Advanced

Education

Mar 2011 - Feb 2013

ESB Business School Reutlingen

Master of Arts · International Business Development · Reutlingen, Germany

Aug 2009 - Dec 2009

Indiana University – Purdue University Indianapolis

Semester abroad · Indianapolis, United States

Mar 2007 - Feb 2011

Hochschule Heilbronn

Bachelor of Arts · Tourism Management · Heilbronn, Germany

...and 1 more

Certifications & licenses

Master Business With Ai(MBAI)

Leaders of AI

ChatGPT Basics Course

LinkedIn

First Aid Training

Erste Hilfe München

Process Management Expert (BPM) Master Class VIP Service Staff

Udemy

ChatGPT Masterclass

Udemy

Professional Scrum Master I

Scrum.org

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Doreen based?

Doreen is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Doreen speak?

Doreen speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Doreen have?

Doreen has at least 16 years of experience. During this time, Doreen has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 2 years and 1 month. Note that Doreen may not have shared all experience and actually has more experience.

What roles would Doreen be best suited for?

Based on recent experience, Doreen would be well-suited for roles such as: Senior Consultant / Agile Project Manager (Scrum Master), Specialist Project Management Supplier Master Data, Direct Purchasing Specialist – Interiors Transformation Processes.

What is Doreen's latest experience?

Doreen's most recent position is Senior Consultant / Agile Project Manager (Scrum Master) at Greenlight Consulting GmbH.

What companies has Doreen worked for in recent years?

In recent years, Doreen has worked for Greenlight Consulting GmbH and BMW AG.

Which industries is Doreen most experienced in?

Doreen is most experienced in industries like Automotive, Information Technology (IT), and Professional Services. Doreen also has some experience in Food and Beverage, Tourism and Hospitality, and Manufacturing.

Which business areas is Doreen most experienced in?

Doreen is most experienced in business areas like Procurement and Purchasing, Project Management, and Supply Chain Management. Doreen also has some experience in Customer Service, Business Intelligence, and Information Technology (IT).

Which industries has Doreen worked in recently?

Doreen has recently worked in industries like Information Technology (IT), Professional Services, and Automotive.

Which business areas has Doreen worked in recently?

Doreen has recently worked in business areas like Project Management, Business Intelligence, and Information Technology (IT).

What is Doreen's education?

Doreen holds a Master in International Business Development from ESB Business School Reutlingen and a Bachelor in Tourism Management from Hochschule Heilbronn.

Does Doreen have any certificates?

Doreen has 6 certificates. Among them, these include: Master Business With Ai(MBAI), ChatGPT Basics Course, and First Aid Training.

What is the availability of Doreen?

Doreen is immediately available part-time for suitable projects.

What is the rate of Doreen?

Doreen's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Doreen?

To hire Doreen, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 940-1100 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.