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Christian Bloch

Principal Consultant (Self-employed)

Christian Bloch
Stuttgart, Germany

Experience

Oct 2018 - Present
7 years 5 months
Stuttgart, Germany

Principal Consultant (Self-employed)

BLOCH IT-Consulting

  • Consulting services for Enterprise Service Management (Strategic Planning, Requirement Analysis, Tool evaluation process, implementation)
  • Project management for ITSM tool implementations (Cloud, On-Premise)
  • Optimization and maintenance of Ivanti Service Manager installations (User acceptance, efficiency, workflow configuration, CDMB structure, process automation, non-IT areas, roadmap planning, release upgrades)
  • Presales support for Ivanti Service Manager (Product demonstrations, Proof of Concepts/POC, technical concepts)
Mar 2018 - Sep 2018
7 months
Munich, Germany

Manager Solution Consulting EMEA

Cherwell Software

  • Managing the pre-sales teams in UK and DACH (strategy, hiring, goals, reviews, coaching, development, retaining)
  • Resource planning (Webinars, onsite demos, RFP/RFI responses, Proof of Concepts, industry trade shows, user group meetings)
  • Work with sales leadership to coordinate and ensure appropriate sales support during the selling process (sales discovery, demo preparation, use case scenarios, reviews) and to optimize the discovery criteria
  • Work with partners in the regions to ensure the right level of technical skills, demo excellence and technical support
  • C-Level presentations for Enterprise Service Management and Asset Management by demonstrating the business value of the solution
  • Identify the business and IT needs of key accounts and prospects to offer the right solution
  • Communicate with Product Management to address the markets needs
  • Reports to VP Global Solution Consulting and VP EMEA/International
Jun 2013 - Dec 2017
4 years 7 months
Germany

Senior Presales Manager EMEA CEE / Director MSP Enablement

Ivanti / HEAT Software

  • Managing the European presales team (up to 11 Sales Engineers located in Germany, France, UK, Netherlands, Poland, Lithuania)
  • People management (team meetings, individual conversations & coaching, performance reviews, goal settings, development plans, hiring, motivation & retention)
  • C-Level presentations (solution selling) in the product areas of Enterprise Service Management (ITIL) and Unified Endpoint Management (Packaging, Installation, Virtualization, Patches, Endpoint Security, MDM)
  • Technical support & education of channel partners in EMEA
  • Supporting the sales managers throughout the whole selling process
  • Feedback of current market needs into Product Management
  • Business analysis (win/loss rate, cost of sales, expenses)
  • Reports to SVP EMEA & International, Sales Quota: 20+ M€
  • Enablement of MSP partners for selling & hosting of cloud-based services
Apr 2005 - May 2013
8 years 2 months
Germany

Senior Presales Manager EMEA CES

FrontRange Solutions Deutschland GmbH

  • Managing the European presales team
  • C-Level presentations in the product areas of IT Service Management (ITIL) and Unified Endpoint Management (Packaging, Installation, Virtualization, Patches, Endpoint Security, MDM)
  • Technical support & education of European channel partners
  • Supporting the sales managers/directors throughout the whole selling process
Apr 2001 - Mar 2005
4 years
Sindelfingen, Germany

IT Project Manager for CRM & eBusiness

Hewlett-Packard / CoCreate Software GmbH

  • Implementation of a Customer Relationship Management system for the sites in Europe, USA, Japan and Asia
  • Ramp-up of a Customer Service Center for the Asian region in Singapore
  • Development and maintenance of an eServices platform
  • Implementation of a knowledge database with online access for business partners and customers
  • Connecting business partners into the existing IT infrastructure
  • Optimization of existing processes to enhance the efficiency
Apr 2000 - Mar 2001
1 year
Sindelfingen, Germany

Customer Service Manager Europe

Hewlett-Packard / CoCreate Software GmbH

  • Delivery of customer services for European customers and partners
  • People management (12 engineers internal, 13 external)
  • Escalation management & customer satisfaction surveys
  • Evaluation/implementation of a worldwide call-tracking system (Incident Management, Self Service, Knowledge Management)
  • Monthly reporting of the business performance measures to the Business Manager Europe
  • Setup/implementation of a customer call center (supporting 4 languages)
  • Optimizing internal support processes together with the customer service managers in USA and Japan
May 1998 - Mar 2000
1 year 11 months
Sindelfingen, Germany

IT Project Manager Support

Hewlett-Packard / CoCreate Software GmbH

  • Identify and implement all needed tools for the support organization after getting separated from the HP internal network
Oct 1996 - Apr 1998
1 year 7 months
Sindelfingen, Germany

Productivity Engineer (R&D)

Hewlett-Packard / CoCreate Software GmbH

  • Support and create enhancements for the daily development activities
  • Reduce the creation time for new builds
  • Research in incremental object linking
Mar 1994 - Sep 1996
2 years 7 months
Ludwigsburg, Germany

Service & Support Manager

Labor Data Systems GmbH

  • Leading a team of 8 employees to present, train, implement & support the software solutions for customers
Jan 1994 - Feb 1994
2 months
Munich, Germany

R&D Engineer (freelance)

German Aerospace Center (DLR)

Apr 1991 - Sep 1993
2 years 6 months
Reutlingen, Germany

Software Engineer

T-Programm GmbH

  • Presales, support & consulting for multibody simulation software

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (34 years).

Information Technology

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (26 years), Sales (15.5 years), Project Management (13 years), Customer Service (10 years), Product Development (6 years), and Research and Development (1.5 years).

Information Technology
Sales
Project Management
Customer Service
Product Development
Research and Development

Skills

  • Windows Pcs/servers, Unix Workstations, Various Operating Systems
  • Networking: Tcp/ip, Ethernet, Wlan Router, Firewall, Vpn, Ad, Dhcp
  • Programming: Fortran, Shell-scripts, Perl, Visual Basic, C/c++, Pascal, Html, Cgi, Xml/xslt, Sql, Java Script
  • Office: Ms Office, Ms Project, Visio, Mind Manager, Skype, Teams
  • Itsm: Bmc, Cherwell, Helpline, Iet, Ivanti / Heat Software / Frontrange, Landesk, Matrix42, Omnitracker, Otrs, Servicenow, Usu
  • Client Management: Ivanti/heat Dsm, Ms Sccm
  • Crm/sfa: Salesforce, Netsuite, Microsoft Crm, Goldmine
  • Databases: Ms Sql Server, Oracle, Ms Access, Informix, C-isam

Languages

German
Native
English
Advanced
French
Elementary

Education

Oct 1984 - Dec 1990

University of Stuttgart

Diploma in Mechanical Engineering, Technical Dynamics and Combustion Engines · Mechanical Engineering · Stuttgart, Germany

Oct 1975 - Jun 1984

Neues Gymnasium

University Entrance Qualification (Abitur) · Stuttgart, Germany

Oct 1971 - Jun 1975

Primary school

Stuttgart, Germany

Certifications & licenses

ITIL 4 Foundation

Civento Process Designer / CPD

ServiceNow Certified System Administrator / CSA

PRINCE2 Agile

ITIL V3 Bridge Certification

ITIL Foundation Certification

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Christian based?

Christian is based in Stuttgart, Germany.

What languages does Christian speak?

Christian speaks the following languages: German (Native), English (Advanced), French (Elementary).

How many years of experience does Christian have?

Christian has at least 34 years of experience. During this time, Christian has worked in at least 11 different roles and for 8 different companies. The average length of individual experience is 3 years and 1 month. Note that Christian may not have shared all experience and actually has more experience.

What roles would Christian be best suited for?

Based on recent experience, Christian would be well-suited for roles such as: Principal Consultant (Self-employed), Manager Solution Consulting EMEA, Senior Presales Manager EMEA CEE / Director MSP Enablement.

What is Christian's latest experience?

Christian's most recent position is Principal Consultant (Self-employed) at BLOCH IT-Consulting.

What companies has Christian worked for in recent years?

In recent years, Christian has worked for BLOCH IT-Consulting.

Which industries is Christian most experienced in?

Christian is most experienced in industries like Information Technology (IT), Aerospace and Defense, and Space Exploration and Travel.

Which business areas is Christian most experienced in?

Christian is most experienced in business areas like Information Technology (IT), Sales, and Project Management. Christian also has some experience in Customer Service, Product Development, and Research and Development (R&D).

Which industries has Christian worked in recently?

Christian has recently worked in industries like Information Technology (IT).

Which business areas has Christian worked in recently?

Christian has recently worked in business areas like Information Technology (IT) and Project Management.

What is Christian's education?

Christian holds a Master in Mechanical Engineering from University of Stuttgart.

Does Christian have any certificates?

Christian has 6 certificates. Among them, these include: ITIL 4 Foundation, Civento Process Designer / CPD, and ServiceNow Certified System Administrator / CSA.

What is the availability of Christian?

Christian is immediately available for suitable projects.

What is the rate of Christian?

Christian's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Christian?

To hire Christian, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
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Market avg: 840-1000 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.