Amar Sankar (Sankar) Kar
Prompt & Eval Playbook for CRM Conversations (Personal)
Experience
Prompt & Eval Playbook for CRM Conversations (Personal)
- Designed a compact framework to generate prompt–response sets for CRM lifecycle scenarios (onboarding, activation, retention, reactivation).
- Included adversarial variants (ambiguous requests, conflicting instructions, policy traps).
- Created a scoring rubric for factuality, tone, and coherence.
- Developed a lightweight guideline for annotator alignment and disagreement resolution.
Lead of Marketing & AI-Enabled MVP Product Development Expert
Givtastics (Impactboard)
- Architected and implemented a multi-faceted agentic automation strategy across lead generation, hyper-personalized messaging, CRM, and social media to efficiently scale outreach and engagement for two MVP platforms.
- Influenced product development and user experience by leveraging marketing analytics and customer feedback to refine the user journey and ensure alignment with market needs.
- Contributed to business development and fundraising efforts by preparing investor decks and strategic messaging that successfully positioned the venture in the sustainable employee engagement sector.
Impactboard Outreach Automation
- Built a low-latency pipeline for lead qualification and message variants.
- Introduced human-in-the-loop review and QA checklists prior to deployment.
Marketing Working Student (Analytics & Automation)
INAM – Innovation Network for Advanced Materials
- Developed and implemented strategic automation workflows to streamline outreach and enhance engagement with members and partners.
- Increased data-driven decisions by ensuring CRM data accuracy and integrity through comprehensive database management.
- Identified and evaluated high-potential advanced materials startups, contributing to the innovation pipeline.
- Produced editorial content and supported events (AdMaLab, AdMaCom, Future of Computing Conference).
Founder’s Associate & Marketing Manager
IEM-GROUP
- Built CRM automation for IEM Learning, reducing churn, boosting customer value and efficiency, scaling to 10,000+ active users, and creating 8,000+ course content videos.
- Automated B2B marketing and PR for large-scale talk programs; individual events achieved 145,000+ views.
- Streamlined production operations for video content, delivering 551 pieces and 229,854 total views.
- Applied data-driven experimentation across campaigns (segmentation, cohorts, A/B tests) to lift order value, engagement, and conversion.
The Smart Power Talk Society (IEM Group)
- Automated B2B outreach and PR for 40+ inspirational talks; a single event surpassed 145,000 views.
Summary
Part-time, remote-ready contributor for FRATCH-style AI Model Trainer work. Blend of domain expertise in CRM/lifecycle automation and analytical rigor from advanced studies in AI & Data. Experienced in curating training datasets, writing prompt–response pairs and edge cases, evalu- ating model outputs for factuality, tone, safety, and coherence, and maintaining clear annotation standards. Comfortable with red-teaming, error analysis, and iterative training to close per- formance gaps. Background across sustainability tech, deep-tech networks, and venture-backed programs.
Skills
- Ai Training & Evaluation: Dataset Curation, Data Labeling/qa, Annotation Guidelines, Supervised Fine-tuning Prep, Prompt Engineering, Chain-of-thought Design (When Appropriate), Conversation Flow Design, Rl(sf/hf) Concepts, Safety/policy Evaluation, Adversarial Testing/red-teaming, Rubric-based Scoring, Inter-annotator Agreement, Error Taxonomies.
- Analytics & Data: Sql, Python, Statistical Testing, Feature/label Definition, Data Validation, Telemetry Design, Experiment Design, A/b Testing, Kpi Dashboards, Cohort Analysis.
- Nlp & Evaluation Concepts: Hallucination Detection, Grounding/retrieval Planning, Instruction Following, Toxicity/bias Checks, Multilingual Considerations, Prompt Invariance, Eval Set Versioning.
- Domain Strength—crm & Automation: Lifecycle Strategy, Segmentation (Rfm, Behavioral), Journey Mapping, Churn/retention Models, Human-in-the-loop Workflows, Process Design, Quality Gates, Privacy-first Data Handling (Pii Minimization, Consent-aware Usage).
- Collaboration & Standards: Spec Writing, Sops, Annotation Playbooks, Issue Tracking, Version Control, Documentation-first Communication, Cross-functional Handoffs.
Languages
Education
Hochschule Fresenius
M.Sc. in Engineering Management, Data Science & AI Specialization · Engineering Management · Berlin, Germany · 1.3
University of Calcutta
MBA in Marketing Management · Marketing Management · Kolkata, India
UEM, Jaipur
B.Tech in Mechanical Engineering · Mechanical Engineering · Jaipur, India
Certifications & licenses
Data Analytics
IBM, DataCamp
HubSpot Marketing Hub, CRM, Reporting & Digital Marketing
HubSpot Academy
International Marketing
Yonsei University
Marketing Analytics
DataCamp
N8N AI Agents & Automations
Udemy
Salesforce CRM
Udemy
Profile
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