☁️ Freelance Salesforce Consultant/ Solution Architect

Products: Sales Cloud | Field Service Lightning

Role: Took over the project from the previous partner to save it from failing. Re-built the custom architecture to ensure a stable and sustainable system. Built solutions to meet the client's business requirements and introduced Field Service Lightning to schedule Technicians and let them document appointments with the FSL Mobile App.

Methodology: Scrumban | Jira/ Confluence

DevOps: Salesforce Change Sets

Skills: Sales Process Management | Reporting | Field Service | FSL Mobile

Products: Sales Cloud | Service Cloud | Experience Cloud | Field Service Lightning

Role: Took over the project from the previous partner to save it from failing. Re-built the custom architecture to ensure a stable and sustainable system. Built solutions to meet the client's business requirements and introduced Field Service Lightning to schedule Technicians and let them document appointments with the FSL Mobile App.

Methodology: Scrumban | Jira/ Confluence

DevOps: Salesforce Change Sets

Skills: Sales Process Management | Reporting | Field Service | FSL Mobile

Products: Sales Cloud | CPQ | Service Cloud | Field Service Lightning

Role: As the Lead Solution Architect, responsible for designing high quality, scalable and performant solutions inside Salesforce and ensuring all architectural decisions fit together into a coherent and stable solution. As the service stream lead and Proxy Product Owner, led workshops and ensured all requirements were gathered, documented and signed-off by the customer. Took on partial Scrum Master responsibilities, establishing scrum ceremonies and ways of working.

Methodology: (Salesforce) Scrum | Jira/ Confluence

DevOps: Git | Scratch Orgs | VS Code

Skills: Salesforce Architecture | Workbench | Data Loader | Proxy Product Owner | Requirements Engineering | Project Management | VS Code/ GitHub | Scrum | Jira/ Confluence

Products: Salesforce Media Cloud | Industries CPQ

Role: Trained the inhouse Salesforce team on how to administer Media Cloud and set up Industries CPQ.

Skills: Salesforce Architecture | Industries CPQ | Omni Studio | Jira/ Confluence

Products: Sales Cloud | CPQ

Role: As a Salesforce Admin, mainly responsible for maintenance work but delivered smaller features as well. Created Reports & Dashboards, refactored Flows and built new Apps.

Methodology: Kanban | Jira/ Confluence

DevOps: Copado Light | Change Sets

Skills: Salesforce Architecture | Jira/ Confluence

Products: Salesforce Sales Cloud | Salesforce Experience Cloud | Salesforce Consumer Goods Cloud | Loyalty Cloud

Role: As Proxy Product Owner and Business Analyst, led workshops to gather all the requirements and wrote user stories for the project backlog. Prepared small POC demos for the stakeholders to help them understand Salesforce capabilities or UI behavior better.

Methodology: (Salesforce) Scrum | Jira/ Confluence

DevOps: Git | Scratch Orgs | VS Code

Skills: Salesforce Architecture | Proxy Product Owner | VS Code | Jira/ Confluence

Products: Salesforce Sales Cloud | Salesforce Field Service | Salesforce Maps

Role: As the Project Lead, ensured delivery of a high-quality solution within the given time and budget. As the Solution Architect, responsible for designing high quality, scalable and performant solutions inside Salesforce and ensuring all architectural decisions fit together into a coherent and stable solution.

Methodology: (Salesforce) Scrum | Jira/ Confluence

DevOps: Copado Essentials

Skills: Salesforce Architecture | Copado Essentials | Jira/ Confluence

Products: Salesforce Sales Cloud | Salesforce Maps

Role: As a Salesforce consultant, gathered requirements, wrote User Stories and designed and implemented solutions as well as trained end users.

Methodology: Scrum Light | Jira/ Confluence

DevOps: Change Sets

Skills: Salesforce Architecture | Jira/ Confluence

Products: Salesforce Sales Cloud

Role: As a Salesforce consultant, gathered requirements, wrote User Stories and designed and implemented solutions as well as trained end users.

Methodology: (Salesforce) Scrum | Jira/ Confluence

DevOps: Change Sets

Skills: Salesforce Architecture | Jira/ Confluence