Interim Head IT-POS Base GK - SAP

• Planning non-profit events with ReEnCo AG
• Networking support for universities and specialist committees

• Setting up the SYNEAP Competence Center Europe
• Designing and planning a pilot installation for a large, international European retail company
• Recording the current situation in pilot markets regarding camera locations and lighting conditions
• Goal: Establishing queue management, reducing wait times through real-time predictions; in-store tracking to improve customer service, optimize product assortment, increase conversion rate, etc.

• Integration of MICROS’ DEBIS POS software (Graz) with SAP
• Creation of concepts and interface design for data exchange between SAP and the POS software
• Designing the interface between SAP and frontend software, upload & download
• Modeling the interface structures
• Preparing program specifications for SAP and the branch systems
• Test and quality assurance of the SAP-developed interface solution for up- and downloads
• Leading and creating a test script
• Hands-on execution of testing
• Error management
• Focus on the current legal structures of the Federal Ministry of Finance
• Process review
• Quality management and coordination of various software suppliers

• Contributing to the rollout of "NCTT Next Generation" card processing, central SAP server for card parameters, technical processes for upload and download

• Central provisioning of frontend devices with operational parameters for all payment terminals across Europe

• Standardizing maintenance processes across Europe

• Central reconciliation procedures with plausibility checks and correction processes

POS consolidation; modernization and standardization of POS processes for cooperating oil companies

• Analysis of existing POS systems
• Quality assurance of POS systems from various vendors, e.g. Scheidt & Bachmann, Huth
• Card processing
• Creation of concepts and documentation
• Error analysis and troubleshooting

Integration of "Revenue and Expenses" from the Scheidt & Bachmann fueling station and POS system for EURODATA (tax management) rollout management

• Introduction of web-based conferencing systems including training management
• Quality control of front-end systems by reviewing documentation provided by the software vendor (DB model, UML diagrams, programmer's guide, etc.)
• Support for escrow procedures: assisting the legal department and project management, auditing the escrow provider with the software vendor
• QA contract documents
• Gap analysis for the renewal of software and hardware infrastructure in the Republic of Serbia, business blueprint for software development; review of local maintenance partners in Serbia
• Evaluation of peripheral devices
• Analysis of POS fiscalization in the Republic of Serbia, including legal analysis and workflow development at the POS
• Analysis of new data protection regulations and integration into the relevant workflows
• Quality assurance of POS and payment functionalities, as well as system and infrastructure-related processes and functions
• Rollout and commissioning support for strategic service stations
• Organization of user workshops aimed at defining clear requirements for gap development by the software vendor
• Card processing including fleet card management