Toralf Sonntag
Interim Manager and Consultant for start-ups and small to medium-sized businesses
Experience
Interim Manager and Consultant for start-ups and small to medium-sized businesses
Independent
- Setting visions
- Reengineering organizations and management structures
- Talent coaching
- Management support
- Marketing and sales planning
- Building customer relationships (CRM)
- Assessing operations and optimizing processes
- Internal culture coaching
Senior Vice President Asia
Swissport International Ltd.
- Transformed all loss-making operations into highly profitable ones with 20%–40%+ EBIT through efficiency improvements and successful yield management
- Reorganized the main offices in Seoul and Osaka to secure nearly 90% revenue growth without significant management headcount increase
- Introduced various software tools to optimize the entire operation
- Expanded Swissport’s geographic presence in the region by opening new stations (Fukuoka/FUK, Okinawa/OKA, and Cheongju/CJJ)
- Established a joint venture with a Korean low-cost airline on a cost-plus basis to gain profitable access to the low-cost handling segment
- Opened an in-house training center in Osaka to support rapid growth
- Acquired and integrated an aircraft maintenance company at Haneda Airport/HND to obtain our own handling license at Japan’s largest airport
- Provided consulting and project management for business development and M&A projects in India, China, Thailand, and Malaysia
- Led the effort to secure a handling license at Macau Airport/MFM
SVP & COO Japan, Korea & Greater China
Swissport International Ltd.
- Achieved annual revenue growth of over 20%
- Developed a market entry strategy for China (partnership with Shenzhen Airport/SZX, Zhengzhou Airport Group (CGO), and Hainan Airlines Group (HNA))
- Expanded geographically by opening a station at Japan’s busiest airport, Haneda/HND
VP & COO Korea
Swissport International Ltd.
- Implemented the Swissport branding after the successful majority acquisition (51%) of the former Globeground Korea Ltd. alongside four local shareholders (49%)
- Rolled out all Swissport corporate policies
- Successfully attracted market-leading airlines like Emirates, Etihad Airways, Delta Air Lines, and FedEx to strengthen Swissport Korea’s position as the largest independent ground handler in Korea
- Increased revenue from EUR 20 million to EUR 40 million
- Effectively managed the 2008 financial crisis, the impact of the Fukushima tsunami on Northeast Asian aviation, and the H1N1/SARS crisis
Project Manager Swissport Singapore Ltd.
Swissport International Ltd.
- Responsible for cargo in opening Swissport’s first branch in Asia
General Manager Germany & Eastern Europe
Swissport Cargo Services Dtl. GmbH
- Operational and budget responsibility for all ten Swissport Cargo stations in Germany and Hungary
- Managing Director of Swissport Cargo Services Munich GmbH
Operations & Product Manager Germany
Swissport Cargo Services Dtl. GmbH
- Optimization of processes, quality management (QM) and business development
- Managing Director of Swissport Cargo Services Munich GmbH
- Responsible for market entry in Budapest, Hungary by opening the first Swissport logistics center
- Implementation of quality management for SCS's subcontracting partners in Bremen/BRE, Dortmund/DTM, Cologne/CGN and Münster-Osnabrück/FMO
Station Manager Frankfurt
Swissport Cargo Services Dtl. GmbH
- Responsible for P&L, cargo operations and sales
- Reorganized entire operations to improve efficiency and adjust staffing after losing a major client
- Established quality management (QM) and customer relationship management (CRM) to regain customers' and business partners' trust
Station Manager Hannover
Swissport Cargo Services Dtl. GmbH
- Responsible for P&L and cargo operations
- Successfully integrated senior local employees from KLM Royal Dutch Airlines into the team at Cargo Service Center Deutschland GmbH, Hanover branch (business transfer)
- Opened a second off-airport warehouse to support rapid growth
- Achieved sustainable profitability in the high single-digit percentage range
Student Assistant at Hannover Branch
Swissport Cargo Services Dtl. GmbH
- Provided support in operations and customer relations
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Aerospace and Defense (14.5 years), Transportation (14 years), and Professional Services (2.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (28 years), Strategy (21 years), Project Management (7.5 years), Sales (7.5 years), Supply Chain Management (6.5 years), and Quality Assurance (3 years).
Summary
I am an internationally experienced executive with over 30 years of experience at home and abroad.
Special focus areas include: strategic business planning, securing profitable growth, talent management, creating lean management and flexibility in organizations, market analysis, marketing and sales planning, customer relationships (CRM), business field analysis and process optimization.
Experienced in leading smaller business units (around 50 employees), as managing director at country level (around 300 employees) and in regional responsibility for all of Asia with over 2,000 employees.
Working in small teams up to leading multicultural executive teams with international regional responsibility helps me adapt quickly to new challenges.
Solid knowledge and experience in managing international joint ventures (JVs) and integrating acquired business units.
Thanks to my training as a teacher, I know how to use social skills and emotional intelligence to develop a high sense of responsibility in my employees, both within the team and towards the company. The focus is always on finding solutions together.
I focus on the principles: analyzing the “AS-IS” situation, understanding the company culture and developing a project plan with regular monitoring and fine-tuning.
Languages
Education
University of Leipzig
Hispanic Studies · Leipzig, Germany
University of Leipzig
Secondary Education Teaching, First State Exam · Secondary Education Teaching · Leipzig, Germany · Good
Philanthropinum High School
Dessau-Roßlau, Germany
Profile
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