Ankit Handa - Project & Product Manager | Global MBA (Berlin) | SAFe® 6 Certified | Driving Agile Digital Transformation Across SaaS & ERP

Recommended expert

Berlin, Germany

Experience

Contributed to rollout of digital guest journey platform onboard Disney Cruise Line
Improved guest flow efficiency by optimizing booking → check-in → onboard activity experience
Strengthened decision-making visibility with Jira insights dashboards
Managed requirements for cruise experience modules including Guest Scheduling, Check-In & Activity Reservations
Converted business needs into user stories & acceptance criteria; supported backlog refinement & release pipeline
Coordinated across engineering & product teams for sprint-based delivery cycles
Owned UAT planning, test scripts & QA alignment, reducing revision turnaround

Part of delivery of $45M next-gen cruise guest platform across fleet
Reduced queue wait-time & enhanced operational visibility via workflow digitization
Delivered real-time tracking dashboards for US leadership
Managed critical journey modules including Virtual Queue, Incidents & Activity Booking
Conducted end-to-end BRD, feature scoping, story writing, workflow mapping
Collaborated with UI/UX, Dev & QA teams for iterative feature releases

Delivered global platform 3 weeks ahead of schedule
Increased feature adoption by 25% within 3 months
Managed rollout across US, Guam & Puerto Rico dealer network
Modernized 168+ dealer applications during Liferay 7.3 → 7.4 upgrade
Rebuilt onboarding & entitlement system (AHM ecosystem) improving dealer access & provisioning
Led 30+ cross-functional global teams (Product, Engineering, QA, DevOps, UX)
Conducted Agile delivery cycles — PI planning, backlog refinement, sprints & reviews
Implemented AWS CI/CD visibility improving release governance & traceability
Drove UX optimization, metadata & data model redesign for performance enhancement
Managed enterprise stakeholders across 6 regions and reduced delivery risks

Supported Business Central functional rollout for finance and operational processes in a global insurance environment
Improved delivery clarity by bridging business, finance, and technical teams
Enabled structured UAT cycles, reducing post-release issues and rework
Gathered and documented business requirements from finance, operations, and compliance stakeholders
Converted requirements into functional specs, user stories, and acceptance criteria
Assisted in Business Central configuration (GL, dimensions, approvals, workflows, reporting)
Acted as assistant product owner — maintained backlog, supported sprint planning & refinements
Supported UAT execution, defect triage, and business sign-off
Coordinated with developers and consultants in Agile/Scrum delivery model

Improved operational efficiency by 35% through workflow digitization & process automation
Reduced approval & communication cycle times by 15% with structured digital adoption
Successfully delivered modules across multiple Army units ensuring governance compliance
Led end-to-end delivery of defence digital transformation platform under strict security workflows
Facilitated AS-IS → TO-BE process mapping, modernizing manual legacy processes
Coordinated with Army officials for requirement gathering, scope alignment & stakeholder sign-offs
Managed cross-functional engineering & testing teams for sprint-based feature releases
Created SRS, functional specs, workflow diagrams & UAT plans for development cycles

Improved order & catalogue workflow efficiency by ~20% through structured requirement analysis
Enhanced customer buying journey & search-to-cart flow, reducing drop-offs
Supported expansion of Live TV commerce + online sales integration
Worked with US product stakeholders to define business requirements, BRDs & user stories
Coordinated with Dev/QA teams on feature releases, sprint planning & backlog grooming
Analyzed user behaviour to improve search relevance, product discovery & conversion flow
Collaborated with merchandising, pricing, supply chain to streamline SKU onboarding & pricing logic
Created report dashboards & requirement traceability documentation for leadership

Senior Project & Product Manager with global experience across automotive, defence, SaaS, e-commerce and hospitality
Delivered multi-million dollar initiatives including a $45M cruise hospitality platform & national e-Governance system
Led cross-functional teams across India, USA, UK & UAE using Scrum, SAFe & Kanban
Achieved $500K+ recurring revenue through digital product delivery & upsell support
Strong in Jira dashboards, stakeholder management, risk control & Agile governance
Hands-on with GenAI tools (Copilot, ChatGPT, Jira AI) for documentation, estimation & delivery acceleration

Project & Product Management
Agile Delivery (Scrum, Safe, Kanban)
Stakeholder Management
Digital Transformation
Backlog Prioritization
Business Process Optimization
User-centric Design
System Integration
Risk Mitigation
Vendor Management
Digital Product & Platform Strategy
Kpi Dashboarding (Power Bi)
Team Coaching & Leadership
Cross-functional Team Collaboration
Databases: Mongodb (Basic), Mysql, Nosql Concepts
Project Tools: Jira, Confluence, Trello, Ms Project, Miro, Notion, Slack
Design & Prototyping: Figma, Adobe Xd, Visio
Erp & Business Systems: D365 Business Central, Sap Activate (Methodology), Sql, Google Workspace, Ms Office Suite