Premalatha S.
Business Analyst & Digital Automation Professional
Experience
Nov 2015 - Present
10 yearsBusiness Analyst & Digital Automation Professional
Infosys Limited
- Expertise in Azure Concepts, Low Code Platforms (Microsoft Power platform, Bizagi BPM, UiPath RPA)
- Microsoft certified SQL administrator
- Domain experience in E-commerce, Manufacturing, Supply Chain Management, Retail, IT Industry & CRM
- Delivered high-quality products and coached teams to higher maturity levels
- Managed IT projects (waterfall and Agile) and external service providers
- Led workshops for complex problem-solving using design thinking
- Technical expertise: ASP.net, Power Apps, Power Automate, Power BI, Bizagi BPM, UiPath RPA, Web APIs, REST APIs, Azure Python Runbooks, C#, SQL, JSON, Swagger, SAP integration
- Good knowledge of TypeScript, JavaScript, HTML & CSS
Software Engineer
ASO-TDS (DISCOVERY)
- Created database schemas and liaised with global teams using Waterfall methodology
- Participated in business workshops and developed technical specification documents
- Delivered high-quality code and reports using repository tools
Senior Consultant, Workflow Automation Migration Projects
Adidas
- Collaborated with stakeholders to propose scalable solutions for complex business problems
- Acted as technical point of contact and supported development from idea to implementation
- Monitored non-functional requirements, technical debt, and security compliance
- Managed service budgets and ensured adherence to IT cost specifications
- Implemented five workflow applications using Power Apps, Power Automate, Dataverse, and Power BI for contract management, store BPM, trade investment, and data migration
- Implemented ALM within Power Platform and reusable components for data access control
- Devised business strategies to improve sales productivity, process standardization, and digital tool adoption
- Supervised migration of legacy Bizagi BPM systems to SAP BTP or Microsoft Power Platform
Technical Consultant, Workflow Automation Lead
Adidas
- Conducted business workshops with global IT, SCM, purchase services, HR, finance, and retail stakeholders
- Provided end-to-end solutions including process and data analysis, legal dependency assessment, and global IT rollout support
- Managed a 20-person operations team and reduced payroll/benefits administration costs by 30%
- Drove agile practices to ensure flexibility, efficiency, and self-organizing teams
- Aligned and communicated KPIs and provided guidance to achieve organizational goals
Senior Business Analyst, Global Power Platform Delivery Team
Heineken
- Led business workshops and meetings with key stakeholders to collect and challenge requirements
- Drove collaboration between globally distributed teams and mentored team members
- Orchestrated digital transformation of five projects across Germany, United States, Colombia, Hong Kong, China, and India
- Generated project artifacts and adhered to governance frameworks
- Identified and addressed operational, financial, and technological risks
- Facilitated Scrum ceremonies for distributed teams and used Jira to plan and execute projects
Software Engineering Analyst
Liberty Global
- Implemented AMDOCS Clarify CRM Clear Call Center application for 11.2CH, 13.1 IE & 10.1 NL releases
- Prepared FSDs and TSDs, designed and customized forms, modeled data, and coded with SOLID principles
- Performed unit testing, deployment, and delivered high-quality products
- Provided maintenance support across affiliates, handled incidents, and delivered zero-defect fixes
Senior Consultant & Scrum Master, Braavos Agreement Management Tool
Microsoft
- Served as Scrum Master following Agile methodologies using TFS
- Acted as techno-functional SME and provided solutions across the project lifecycle
- Facilitated collaboration and conflict resolution among teams and Scrum Masters
- Led data migration from legacy system to Braavos
- Implemented Premier contract billing process with Azure Automation (converted 36 SQL jobs into 6 Python runbooks, reducing infrastructure cost by 10%)
- Developed MVC model using Angular 5 and Node.js, configured App Insights, Data Factory pipelines, VMs, Integration Runtimes, SQL Server, Web Jobs, and Cosmos DB
- Created Power BI dashboards for billing job health monitoring and gained disaster recovery expertise
Technical Lead and Consultant, Contract Management Tool
Microsoft
- Interacted with clients to negotiate priorities and maintain trusted relationships
- Led team on C#.net, Web APIs, Azure, and SQL Server with CI/CD in GitHub
- Migrated contracts, schedules, and line items data
- Automated SQL jobs and billing processes to improve efficiency
- Tuned SQL stored procedures for faster contract creation
- Implemented Web APIs using ASP.net, C#, and Azure PowerShell runbooks for billing job alerts
Technical Lead (Subcontractor)
Infosys Limited
Software Engineer Analyst
Accenture Services Pvt. Ltd.
Summary
Senior Business Analyst for Digital Transformation projects – with Expertise in Azure Concepts, Low Code Platforms (Microsoft Power platform, Bizagi BPM, UiPath RPA), Microsoft certified SQL administrator and with the domain experience in E-commerce, Manufacturing, Supply Chain Management, Retail, IT Industry (Microsoft Client’s software contract management) & CRM.
Experienced Consultant in digitization with good business sense and have a proven track record of delivering high-quality products, coaching the team to higher level of maturity, delighting clients through outstanding consultative work.
Experience in IT Project management (water and Agile) as well as experience in managing external service providers and leading workshops for complex problem-solving using approaches like design thinking and in building up a consulting team to meet business goals.
Excellent written and strong communication skills and gained proficiency in communicating with top level management.
Technical Expertise in ASP.net, Power Apps (Canvas Apps, Model Driven Apps, Power Pages), Power automate (cloud and desktop), Power BI, Bizagi BPM, UiPath RPA, Web APIs, Rest APIs, Azure Python Runbooks, C#, SQL, JSON, Swagger & Integration with SAP systems. Good Knowledge on Type Script, Java Script, HTML & CSS.
Languages
English
NativeHindi
NativeTelugu
NativeGerman
IntermediateEducation
Osmania University
B.E · Electronics and Telecommunications Engineering · Hyderabad, India
SBTET, Osmania University
Diploma · Electronics and Telecommunications Engineering · Hyderabad, India
Certifications & licenses
ChatGPT For Beginners
Global Agile Practices
Infosys Certified AI Professional
Infosys Certified AI Professional Gen AI For All
Leadership Development Program
IIMA
Microsoft Certified SQL Administrator
Microsoft Software Professional (Querying Microsoft SQL Server)
PEGA CSSA, UiPath RPA Business Analyst And Bizagi BPMN
Women Wizards Rule Tech Program
NASSCOM
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