Scheduled and coordinated customer appointments for vehicle service pickups, managing calendars and confirming bookings to minimize no-shows and optimize workflow
Communicated professionally with 50+ customers monthly via email and WhatsApp, providing updates, confirmations, and handling inquiries
Maintained detailed records of appointments, customer information, and service completion using Microsoft Excel
Collaborated with team members to coordinate schedules and ensure smooth operations
Managed multiple concurrent tasks and prioritized based on urgency and importance
Ensured accuracy in all administrative documentation and customer communications
Languages
Arabic
Native
English
Advanced
Education
Abdullah Bin Rawah
Highschool Diploma · Foreign Languages, Computer Science · Awjila, Libyan Arab Jamahiriya (Libya)