Mitzamar C. - Appointment Setter

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Ciudad Bolívar, Venezuela

Experience

Aug 2023 - Oct 2023

3 months

Appointment Setter

Eco Energy Solutions

Outbound B2C calls
CRM updates

Dec 2021 - Present

3 years 8 months

Sales Agent

1Call Center

Outbound B2C calls
CRM updates

Jul 2019 - Sep 2019

3 months

Regional Sales Manager

Otelms

Outbound calls
CRM updates
Email marketing

Apr 2019 - Jul 2019

4 months

Project Manager

GB Advisors Inc.

Facilitate project management methodologies, tools, and best practices for area leaders and team members.
Ensure area leaders run initial alignment sessions with stakeholders to clarify project scope and execution strategy.
Create projects in Teamwork and notify area leaders to document the work plan.
Validate work plans against guidelines and provide feedback to area leaders.
Monitor and control the internal project portfolio work plans across business areas.
Periodically report project portfolio status to executives.

Jan 2019 - Apr 2019

4 months

Support Agent

Continents Apart LLC.

Prepare inventories
Create reports
Update product listings

We represent manufacturers, importers, and wholesalers of home products such as furniture, rugs, art, lighting, gifts, and home accessories. We help our partners sell to major online retailers like Wayfair, Home Depot, Overstock, and Amazon using a drop-shipping model. But we go far beyond sales. We partner with vendors to offer unmatched service in the industry. We handle the most time-consuming tasks of listing and managing products so you can sell more, at higher margins, with less effort.

Feb 2018 - Dec 2021

3 years 11 months

Manager

Macarl Ingenieria C.A

Ensure a safe, secure, and compliant work environment.
Develop opportunities for personal growth.
Achieve team goals by communicating job expectations, and planning, monitoring, and evaluating performance.

Jan 2018 - May 2019

1 year 5 months

Community Manager and SEO specialist

Global Media Services Inc.

Build, manage, and oversee the online community around a brand, creating and maintaining lasting relationships with customers, fans, and all brand followers online.

Nov 2017 - Jan 2019

1 year 3 months

Automation Engineer / Maintenance Programmer and Automation Specialist

Propulso C.A

Member of the board management team at Propulso C.A.

Automation role:

Carry out and report on installation, programming, updating, and maintenance of automation systems to ensure asset longevity and meet production targets.
Install, program, and update PLCs to keep production systems under automatic control.
Select peripherals for PLC monitoring, maintenance, and updates to prevent equipment obsolescence.
Create requisitions for materials and services so spare parts are available during maintenance and repairs of PLC equipment.
Perform automation tasks during major maintenance and general PLC upkeep.
Inform management and stakeholders about activities being carried out to maintain reliable, timely information for decision-making.
Enforce hygiene, industrial safety, and environmental regulations under current legislation to minimize work risks.
Perform other duties as required to meet management objectives.

Maintenance role:

Plan, schedule, and track resources and activities for preventive, predictive, and corrective maintenance during scheduled stops to restore asset life and improve equipment availability.
Plan plant shutdowns, schedule activities, and follow up on plans to ensure execution.
Create requisitions for maintenance materials and services so spare parts are on hand for repairs.
Design and enter preventive and predictive maintenance plans for plant equipment in the management system, assigning responsibilities and frequencies to detect potential failures.
Generate, monitor, and close work orders for preventive, predictive, and corrective actions, maintaining records of completed work.
Log failures and times in the SAMTPERS system based on press shift data to design improvement plans.
Plan and execute plant shutdowns for general maintenance and infrastructure adaptations of equipment and facilities.
Provide management and stakeholders with updates on activity progress to ensure timely information for decisions.
Enforce hygiene, industrial safety, and environmental standards per current legislation.
Handle automation tasks (PLCs, HMIs, SCADA).

Dec 2016 - Oct 2017

11 months

Technical Micro of Quality Control

Protecnica C.A - CVG Venalum

Member of the Process Control Division at CVG Venalum.

Ensure operability of control panels for aluminum reduction cells.
Perform maintenance, inspection, verification, and optimization of electrical and electronic equipment and measurement systems to monitor and control production processes.
Maintain product and raw material quality in the chemical lab to ensure continuous operation and compliance with technical specs and department procedures.

May 2016 - Aug 2016

4 months

Administrative Assistant

Industrial Brasven C.A

Ensure operation of the manufacturer's marketing office.
Record and control company accounts.
Monitor sales lines.
Manage quotes, pricing, and client contracts.
Provide administrative support to the President's office.

Nov 2012 - Sep 2014

1 year 11 months

Specialist in Automated Systems

Invecem S.A

Member of operations management at INVECEM (Venezuelan Cement Industry).

Ensure operability of automated systems in concrete and aggregate plants, including Alkom Command, PLC, SCADA, and related software.
Plan, coordinate, and execute automation activity schedules.
Provide timely technical support for software and hardware issues.
Optimize software and hardware use in plants.
Perform regular maintenance and updates on automation systems.
Configure system parameters to ensure optimal equipment operation.
Monitor information flow and produce required reports.
Track software license usage via audits of user profiles, keys, and passwords.
Assist Operations Manager with annual budget and activity forecasts related to automation follow-up.
Provide regular training to users to ensure proper system operation.
Produce technical reports on plant requirements, failures, and incident frequencies.
Comply with COVENIN, ISO 9001, ISO 14001, OHSAS 18001, and relevant legal regulations on quality, environment, safety, and health.
Follow company policies, rules, procedures, and code of conduct.

Apr 2012 - Jun 2012

3 months

Support Engineer AMES

Tesis Automation & IT - John Deere

Support the John Deere Enterprise Systems department.

Mar 2011 - Apr 2012

1 year 2 months

Junior Engineer of Autocon

Tesis Automation & IT - Ternium Siderar

Automation department at Ternium-Siderar. Work platform: QNX 4.25 and 6.30, Photon GUI, SCADA Ivision 3/4. Main Level 2 programming tasks:

Develop graphic applications in AppBuilder (user interface).
Synchronize versions using CVS.
Program mimic and operation screens and manage data in AppBuilder and C/C++.
Create activity schedules.

Oct 2008 - Oct 2010

2 years 1 month

Course Instructor of Industrial Instrumentation Tomography

Interhum

Course instructor for Industrial Instrumentation Tomography (theoretical and practical). Main topics:

Basic electricity
Instrumentation and control
Temperature measurement
Valves
Level measurement
Flow measurement
Computing.

Oct 2007 - Oct 2010

3 years 1 month

Junior Engineer of Automation

Tesis of Venezuela - Ternium Sidor

Automation department at Ternium-Sidor. Work platform: QNX 4.25 and 6.30, Photon GUI, SCADA Ivision 3/4. Main Level 2 engineering tasks:

Maintain, plan, and develop HMI systems for bar and wire rod management.
Analyze, troubleshoot, and follow up on software and hardware issues in level 2 automation systems.
Install and configure PCC touchscreens.
Configure QNX networks and level 2 system backbones (Modbus, Modbus+, Ethernet TCP/IP, UDP, Telnet, FTP).
Develop graphic applications in AppBuilder (UI).
Configure and maintain Ivision SCADA developed by Ingdesi.
Prepare monthly failure reports.
Maintain and rebuild Sybase databases (SQL, ODBC, MySQL) for level 2 systems.
Write technical and operational documentation for all developments.
Synchronize versions using CVS.
Program mimic screens and data management in AppBuilder and C/C++.
Develop web reports (PHP, HTML).
Create process and data acquisition drivers.
Develop scheduled task processes.
Set up and install NAS servers.
Monitor bar and wire rod node islands.
Plan and schedule activities.
Implement commissioning of level 2 automation on bars and wire rod lines.
Monitor and manage level 1 alarms and events.
Support history logging of level 1 signals.
Track technological advances and data (tracking and setup).

Level 1 experience:

Review and analyze PLC programs (Modicon, Allen Bradley) in bar and wire rod operations.
Study and analyze long product rolling processes.
Analyze direct control of field sensors, motors, solenoids.
Work on process control loops and reference settings (gearboxes, tensions, forces).
Detect and manage alarms.
Track technological advances and data.

Feb 2007 - Aug 2007

7 months

Tesista of Professional Practice

Edelca - Division of Guri plant

Area: Power Electronics. Analyzed and updated the rectifier section of the 230 MVA Mitsubishi-Toshiba exciter generator at Guri (Units 4, 5, 6). Designed a replacement for SCRs in the exciter units to solve spare parts shortages. Studied SCRs FT500AH-60 and FT1000BV-80 and simulated gate pulse generator and pulse amplifier circuits in Pspice. Implemented a driver card using TCA785 and a pulse amplifier circuit to fire SCRs in an AC/AC converter configuration with a monitoring circuit. Tested various SCR models compatible with drivers and thyristor drawers. Validated FT500AH-60 replacement with FT1000BV-80.

Describe and analyze Toshiba 230 MVA generator excitation system.
Detail section and thyristor drawer operations.
Compare FT500AH-60 and FT1000BV-80 specifications.
Research equivalent thyristors.
Simulate pulse generator and amplifier circuits for units 4, 5, 6.
Describe Silcomatic GA card operation for GE exciter CM2.
Simulate GE Silcomatic GPA circuit.
Design, simulate, and implement SCR driver circuit.
Design, simulate, and implement a fault indicator circuit for thyristors.
Test CM1 thyristor drawers with driver card and CM2 thyristors.

Oct 2005 - Dec 2006

1 year 3 months

Tesista Grade Work

Unexpo - Laboratory of Telecommunications Electronic Engineering Dept.

Area: Telecommunications. Designed and implemented a wireless communication system for PC data acquisition via serial port using a PIC16F877A microcontroller, DPC64 encoders, and ATRT100-433 transceivers from ABACOM. Supported network routing (UNEXPO Advanced Communications Lab). Conducted infrastructure and field research. Built a prototype with a central station and three remote stations using the V24.BIT interface. Tested integrated hardware, software, and firmware. Tools: WinPic800, MPLAB V7.40, Visual Basic 6.0/6.7, Proteus.

Define protocol rules for data routing, error correction, and flow control.
Develop firmware and software for data exchange.
Simulate an extra asynchronous serial port on PIC16F877A.
Program PIC firmware for acquisition cards (master and slaves).
Build user interface in a high-level visual language.
Design hardware for each acquisition card per protocol.
Implement PCBs for each card.

Oct 2003 - Dec 2005

2 years 3 months

Computer Preparer

Unexpo - Laboratory of Computer Science Department. Electronic Engineering

Teach theory and practical classes for Computer Science I (algorithms in pseudocode, MATLAB), II (C/C++ with records, files, lists), and III (C/C++ data structures: lists, queues, trees, graphs).

Sep 2001 - Dec 2001

4 months

Empadronadora

National Institute of Statistics

Coordinated logistics and conducted population interviews during the 2001 census.

Summary

Project planning and development in engineering and automation; experienced in implementing industrial plants and setting up and managing SCADA systems. Able to adapt to new work environments, with leadership and team supervision skills. Motivated for self-learning and knowledge sharing. Team-oriented.