Iniobong U.
Virtual Assistant
Experience
Nov 2023 - Jan 2025
1 year 3 monthsVirtual Assistant
Career Care Center For Youth Development Initiative
- Managed team calendars and scheduled weekly & monthly meetings, ensuring 100% accuracy and timeliness.
- Organized and managed virtual events on behalf of the NGO.
- Handled email correspondence, maintaining a high response rate for urgent communications.
- Prepared and edited reports and presentations weekly to improve content quality.
- Managed content team made up of graphic designers, video editors and content writers.
- Coordinated virtual project tasks and tracked progress, meeting 98% of deadlines across multiple initiatives.
May 2023 - Jan 2024
9 monthsRemote
IT Support Executive
Fairstay Investments Ltd (The George Lagos)
- Delivered remote ICT support using AnyDesk for hospitality operations.
- Designed and managed social media and visual content.
- Provided technical event support, including videography.
Jan 2023 - Feb 2023
2 monthsIT Sales Executive
Aide-Solutions Ltd
- Conducted online prospecting and sales of IT products/services.
- Managed email marketing campaigns and vendor relationships.
Aug 2022 - Oct 2022
3 monthsCommunications Executive
United Nations Global Compact – Nigeria Network
- Managed website and social media channels to boost brand visibility.
- Coordinated virtual conferences and corporate events.
Jan 2021 - Jan 2021
1 monthSocial Media & Content Executive
Tropical Vision Eye
- Developed and implemented social media strategies to increase engagement.
- Managed e-commerce operations and online customer support.
Feb 2020 - Apr 2020
3 monthsICT Helpdesk Support Executive
Clever Clogs Books Ltd
- Managed the organization’s intellectual properties and document conversion.
- Managed e-commerce operations and acted as online customer support.
Summary
Results-driven Virtual Assistant with 5+ years of experience delivering high-level administrative and project management support in dynamic, fast-paced settings. Proficient in calendar coordination, email handling, and document preparation, consistently maintaining a 98% on-time task completion rate. Experienced in managing client communications and social media platforms, contributing to a 20% boost in customer satisfaction through responsive service and strategic engagement.
Languages
English
AdvancedEducation
Oct 2003 - Jun 2008
University of Port Harcourt
Bachelor of Engineering · Electrical/Electronic Engineering · Nigeria
Certifications & licenses
Canva Design Mastery
Customer Service Foundations
Facebook Pages, Ads & E-commerce Management
Google Workspace
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