Denana M.

Personal Assistant to the Executive Management

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Affing, Germany

Experience

Jan 2019 - Dec 2024
6 years

Personal Assistant to the Executive Management

  • Organizing and coordinating appointments and business processes
  • Supporting administrative and operational tasks
  • Communicating with clients and business partners
  • Planning and accompanying internal projects
Jan 2016 - Dec 2019
4 years

Call Center Agent / Team Lead

  • Telephone customer support and complaint management
  • Training and supporting new employees
  • Ensuring smooth team operations
Jan 2013 - Dec 2016
4 years

Hospitality Staff

  • Guest service and support
  • Cash register operations
  • Organization of daily operations

Summary

I am a very reliable and punctual person who always tackles tasks with full commitment – either 100% or not at all. I am eager to learn, I like to grow, and I pick up new skills quickly.

Thanks to my versatile work experience, I bring organizational talent, a sense of responsibility, and team spirit.

Skills

  • Excellent Computer Skills
  • Project Management
  • Team Leadership & Communication
  • Organizational Talent And High Resilience

Languages

Bosnian
Native
German
Advanced
English
Intermediate
Spanish
Elementary

Education

Oct 2023 - Jun 2026

University Hospital Augsburg

Nursing Specialist · Augsburg, Germany

Oct 2012 - Jun 2013
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Veterinary Medicine

Sep 2008 - Jun 2012

Opća Gimnazija Prozor-Rama (Gymnasium)

Bosnia and Herzegovina

...and 1 more
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