Susann P.
PMO & Commmunication Manager (Change and internal communication)
Experience
Apr 2024 - Present
1 year 5 monthsPMO & Commmunication Manager (Change and internal communication)
Schweizerische Post AG
- PMO Project “Bantiger2” Due Dilligence/ Business Case Outsourcing Post CH IT Services to Swisscom. The project was cancelled because expected cost savings did not materialize.
- PMO & Consultant internal Communication Project/ Change Communication “My IT” implementation of 20 Swiss Post IT applications to ServiceNow with Go-Live. Milestones included setting up and orchestrating all communication and enablement for Swiss Post alongside implementation of ServiceNow.
- PMO, change communication and processes for project “ZSB” – rebuild new applications for all Swiss Post Logistic Services as shipments, search etc. The project is still in framing phase, starting to set up project related processes, implement Post Agile Methodology, communication concept etc.
May 2022 - Jul 2022
3 monthsSwitzerland
PMO preliminary Project “Digitalization AVIA”
AVIA Association Switzerland
- Creation of collaboration platform for digitalization project (Microsoft 365, Confluence, Jira, Kanban) and mentoring management team in adapting Scrum processes.
- Creation of communications concepts for marketing and management as well as setting up 6 different workstreams.
- Agile coach: hybrid project including agile methods, creating project interfaces, stakeholder map and creation of project plans, templates for risk management, budget control.
- Accompaniment of the development of an MVP for AVIA: App, workstreams and plans got board approval, set up agile/hybrid project management incl. change processes.
Jan 2022 - Dec 2023
2 yearsPMO strategic Projects, Agile Coach and Change Ambassador
SAP SE ECS CAS Delivery
- PMO and workstream lead for internal projects (set up project plan, ad agile flavor to Prince II, define MVP, track actions, identify project needs, reporting, communication with Stakeholders, remove impediments, Backlog Owner).
- Trained and mentored project managers to use Scrum Processes to improve efficiency, worked with PO´s to prioritize backlog items, defined processes and workflows.
- Agile coaching and OKR coach and Change Ambassador for all ECS, workshop facilitator.
- Define new concept for internal communications.
- Set up a cross-organizational COP/ Peer Consulting.
- Changing projects from Prince II approach to an agile/hybrid approach.
- Accompaniment within structural/organizational changes, Change Ambassador.
- Internal communication became more transparent.
- Build and established a new Delivery role including virtual team within transformation process.
- Successful closure of projects as KPI Framework implementation, Delivery Excellence Reporting and Outcome Based Delivery.
- Enablement Sales Teams.
Nov 2021 - Jan 2022
3 monthsInterim Project Lead Change Management Mercedes Cars/ITT
19H13: Advertising Agency
- Project Management change communication for Mercedes Cars/ ITT (Internal IT Department Mercedes Cars), operational und editorial.
- Successful launch of a monthly podcast on organizational relevant topics (people, data, security, cloud, strategy).
- Successful launch of a bi-weekly “Ask me anything” format as short stories (pre-production incl. story, creation and moderation).
Feb 2021 - Dec 2021
11 monthsPMO ECS CAS Delivery Strategic Projects
SAP SE ECS CAS Delivery
- PMO for CAS Delivery Workstream with RISE@SAP project.
- Revision of delivery processes in cooperation with organization and technical operations.
- Successful Go-Live.
- Introduction of Scrum based approach within workstreams.
- Successful support of alignment of new CAS Delivery strategy within ECS transformation process.
- Further development of internal communications via successful launch of a video newsletter.
Feb 2021 - Oct 2021
9 monthsProject Management Digital Product Development, Digital Customer Experience wifi@DB
Deutsche Bahn AG, Digital Product Development
- Project management within IT/digitalization environment, control of subproject “digital product development” including weekly reporting on CTO level, monitoring progress, interface between agile product development and conservative board and audit levels, support risk management, monitor risks, development of specific roadmaps, SPOC communications, development of strategic projects and facilitation workshops.
- Support in developing content strategies digital products (apps).
- Scrum Master for Team SüdOstBayern Bahn: Go-Live of MVP digital traveler information 2.0.
- Successful Go-Live of digital traveler real-time information for S-Bahn Hamburg during ITS 2021.
- Preparation, facilitation, and follow-up of meetings as “Roles& Responsibilities”, “Goals”, “Roadmaps”.
- Establishing of internal communication concept for wifi@DB within DB AG and contributing via regular blog posts to internal communications.
Jan 2020 - Jul 2020
7 monthsPMO and Communications Consultant “Team Cup 2020”
DB Long Distance AG, Internal Communications/ Change Management
- Management of the “Team Cup 2020” Campaign, create, distribute, and track work packages, project controlling, budget controlling and reporting to Executive Board.
- Event planning under COVID 19 influence: virtual jury sessions incl. moderation of session, creating a Virtual Award Ceremony in a Studio in cooperation with DB Systel, editorial work for “Einspieler”, moderation and blog posts.
- Successful implementation of “Team Cup 2020” with regards to COVID19 in previously unfamiliar online formats, became an annual event with DB Long Distance AG afterwards.
- Project itself received INKOMETA AWARD 2020 for internal communications.
Nov 2019 - Jan 2021
1 year 3 monthsExecutive Assistant & internal Communication Officer for Stefan Klostermann, Head of ECS CAS Delivery
SAP SE ECS CAS Delivery
- Executive assistant: support managing day to day operations, reporting, CAS Delivery Sounding Board SPOC, meeting facilitation, check calendar and emails + additional support as PMO for internal reorganization.
- Communications: continuous development of internal team communications (CAS Delivery is a global team), change management communication.
- Create and implement “new” virtual team events (as pandemic started in Feb 2020).
- Support Management Team to adapt agile setup (Kanban, Scrum).
- Created a new meeting structure: more collaboration via facilitated sessions as brainstorm, team retro, strategic alignment…
- Support in developing new escalation processes with Delivery Executive globally.
- Support transformation office as PMO.
Aug 2019 - Sep 2019
2 monthsPR Consultant for StartUp
GERLENT – German Talents
- Creating and running a workshop “PR for StartUps” (offering B2B & B2C view), concept for newsletter, podcast, creating of PR concept (internal/external), press releases and press liaisons.
- Talent platform offered more value to its users via newsletter and podcast.
- Joint development of an internal communication strategy.
- Press clippings.
Jan 2019 - Oct 2019
10 monthsAssistance & Internal Communications Consultant Gordon Lagojannis, Manager Cloud Application Services EMEA/ MEE
SAP Germany SE, Cloud Application Services EMEA/MEE
- Managing operational day-to-day business (travel planning, meetings, scheduling, reporting, calendar, InBox).
- Organization, run and follow-up of workshops for interested teams: How to work agile within a global team without development approach?
- Consultant for internal communication: internal team newsletter, blog post.
- Reduction of internal meetings due to replacing with a monthly newsletter including a video message.
- Development of transparency within a global team by introducing Kanban, Jira, Trello.
Aug 2018 - Jul 2019
1 yearProject Management and Communication Consulting “Guiding Principles”
DB Long Distance AG, Internal Communications/Change Management
- Project/Campaign management for “Storyfinder” – DB trainees were creating Stories showing their day to day business reflecting companies values, “Team Cup 2019” award for teams who were willing to walk an extra mile for company by creating own initiatives and “Sing our Song” campaign.
- Stakeholder management, communications planning, event planning, content, editing and regular reporting to executive board as “Leitsätze” was a board project.
- Guiding Principles/ Values of DB Long Distance AG were 95% known within company after completion of project.
Jul 2018 - Sep 2018
3 monthsBerlin, Germany
PR Consultant/ Supervisor
Aktion gegen den Hunger e.V. – 1st Human Rights Film Festival Berlin
- Creation of PR concept for 1st Human Rights Film Festival Berlin.
- Creation of social media strategy, press releases and press relations.
- Placement of large interviews with Ai WeiWei in various German newspapers incl. title.
- 1st edition of festival was 90% sold out due to continuous press work.
Jun 2018 - Oct 2018
5 monthsInterim Project Manager/ PR Advisor
HOPF Strategy - Agency for communication
- Supervisor and PR Advisor for the implementation of Influencer Events for Licor 43, Orochata, Baristo & Appenzeller Alpenbitter by running e.g. Pop-Up Coffee Shops, a Mixing Contest and Spanish Summer BBQ.
- Advisor on B2B and B2C strategy, social media planning, press releases and press liaisons.
- Successful press events with a high contact rate via press clippings, social media posts and stories.
Senior Marketing & PR Consultant
24U Media and Marketing Network
Leipzig, Germany
Press Officer & PR Manager “Filmkunstmesse Leipzig”
AG Kino Gilde e.v.
PR Consultant for Home Entertainment Releases
Alpine Republik Film Distribution
Berlin, Germany
Head of Press, additional PR Consultant as well as PR Advisor & Press Officer
Berlin International Film Festival “Berlinale Talents“
online journalist incl. press trainee/volunteer
MDR Online
PR Consultant
Otto Hutt GmbH
Project Manager: PR & Communications, Marketing and Cross-Promotions
Universum Film GmbH
Berlin, Germany
Publicist/ PR Consultant
Via Berlin – PR Agency for Film & Lifestyle
Summary
Project Management and Communications professional with a track of leading the coordination and execution of digital transformation projects. Noted experience in supporting all project tasks by working closely with teams, resources, and stakeholder to ensure successful on-time completion. Using agile project planning skills as well as setting up communication processes to improve project completion. Recognized for agile coaching, communications, and cross-functional collaboration strengths. Presenter, Facilitator and Workshop Lead, able to work in a global environment with virtual teams.
- Project Management
- PMO
- Agile Coach/ Scrum Master
- Agile Project Planning, Management & Execution
- Cross-Organizational Collaboration (global teams and virtual teams)
- Communications and Marketing Expert
- Presenter/Facilitator
Languages
German
NativeEnglish
AdvancedEducation
Oct 1994 - Jun 2000
University Leipzig
Magister · Communication & Media, English · Leipzig, Germany
Certifications & licenses
Leading SAFe 6.0
Hermes Foundation & PAM Swiss Post
Prince2 Course
Agile Heros Academy
Scrum Master Course
Scrum
Online Marketing Manager
Google Online Academy
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.