Sebastian Jung

Business Analyst and IT Project Management

Cologne, Germany

Experience

Jul 2024 - Present
1 year 1 month

Business Analyst / IT Project Manager

Carglass GmbH

  • Greenfield design of an app for field service staff in service centers
  • Business analysis and user research of on-site customer service processes
  • Created the backlog (over 1,500 user stories) and project plan (budget over €1 million)
  • Served as tech lead for front- and back-end architecture, especially integrating data flows into complex order processes
  • Managed the agile development team throughout the project, including sprint planning, reviews, refinements, professional workshops, testing and test automation
  • Rolled out to 1,800 technicians, managed IT-side project and regularly reported to C-level
  • Project environment: Android, Ionic, Okta, MuleSoft, Oracle EBS, ORDS, Jira, Confluence, Sentry, Crashlytics, Google Analytics, Firebase, Microservices, API Design, MDM, UI/UX, Figma, PWA, Scrum
Oct 2023 - Jun 2024
9 months

Business Analyst / Project Manager

Carglass GmbH

  • Analyzed existing processes, systems and data flows
  • Designed target process models and new technical integrations for each department
  • Fully responsible for planning, managing and implementing the JML project, including vendor management, budget ownership and C-level reporting
  • Coordinated with parent company Belron to ensure business capabilities and technology/API compatibility
  • Project environment: Okta, MuleSoft, MS Workflows, IdentityNow, Workday, Paisy, Atoss, Genesys, Workforce+, Microsoft 365, ServiceNow, BPMN, Jira, Confluence, LeanIX, API Design
Nov 2022 - Jul 2024
1 year 9 months

Business Analyst / Enterprise Architect

Carglass GmbH

  • Analyzed business processes and redesigned existing solutions as part of the Move2Cloud initiative
  • Advised on architecture, created target design and documentation
  • Led workshops on process optimization in business units with new technical capabilities
  • Conducted requirement analysis, wrote user stories and specs, managed implementation planning and backlog
  • Supported rollout including data migration and service transition
  • Project environment: AWS, SaaS, Jira, Confluence, Genesys Cloud, VoIP, Okta, MuleSoft, Scrum, BPMN
Dec 2020 - Oct 2022
1 year 11 months

Lead Agile Coach

RWE Supply & Trading GmbH

  • Developed transformation strategy at CIO level for shift to a DevOps model
  • Implemented high-level concepts: role model, software delivery, requirement management, DORA metrics, use of Azure DevOps platform
  • Agile coaching for initial teams, trained and mentored internal Agile Coaches/Scrum Masters
  • Supported and guided agile/technical coaches in other teams
  • Transitioned and guided business units to the new IT operations model
  • Project environment: Agile methods, DevOps, Scrum, Kanban, Azure DevOps, Jira, Confluence, DORA metrics, software lifecycle, coaching
Feb 2020 - Nov 2020
10 months

IT Product Owner

BMW Group

  • End-to-end responsibility for the IT lifecycle (vision to operations) of the Used Vehicle Data Management platform
  • Led two agile DevOps teams
  • Managed requirements and stakeholders, wrote user stories
  • Focused on API-first approach for universal platform integration
  • Built a data lake for market optimization and expansion of the used car business
  • Negotiated platform integrations with external partners
  • Hardened back-end and expanded test automation
  • Project environment: Java, PostgreSQL, Amazon S3, Nginx, REST, Swagger, Postman, Jenkins, AWS, Docker, Microservices, IIB, Tableau, Camunda, Bitbucket, Jira, Confluence
Jan 2019 - Feb 2020
1 year 2 months

IT Product Owner

BMW Group

  • End-to-end responsibility for the IT lifecycle (vision to operations) of myBMW/myMINI web
  • Led four agile DevOps teams
  • Cross-department stakeholder and requirement management, wrote user stories, acceptance and quality assurance
  • Built a flexible platform for web applications, self-contained teams and continuous live deployment
  • Designed and implemented monitoring and support concepts
  • Focused on analytics and continuous improvement
  • Project environment: Java, Node.js, Spring Boot, Docker, React, Fractal, Redux, REST, Swagger, Contentful, HashiCorp Vault, Adobe Analytics, BrowserStack, LaunchDarkly, GitHub, JFrog, Concourse CI, Kibana, AppDynamics, Prometheus, Selenium, AWS, Kubernetes, Microservices, Nginx, Zuul, Terraform, PagerDuty, Jira, Confluence
Oct 2016 - Dec 2018
2 years 3 months

Business Analyst

BMW Group

  • Defined and established agile methodology for eCommerce and online sales platform
  • Managed requirements and wrote user stories
  • Coordinated developer teams (design, implementation, testing)
  • Managed hybrid infrastructure (BMW data center and AWS cloud)
  • Integrated into BMW landscape (master and customer data, dealers)
  • Connected external partners (payment, financing, trade-in, logistics)
  • Built cross-channel analytics and managed go-lives for European markets
  • Project environment: Java, GlassFish, Apache Server, Angular, Bootstrap, REST, Swagger, AWS, Terraform, PostgreSQL, Amazon S3, Adobe Analytics, Bitbucket, Jenkins, Nexus, Sonar, Fortify, Jira, Confluence
Nov 2014 - Sep 2016
1 year 11 months

Project Manager for On-Board Communications Systems in Berlin S-Bahn

Deutsche Bahn AG

  • Managed project for supplying three on-board communication systems in a train procurement project
  • Planned and coordinated subprojects, aligned stakeholders with client and manufacturer
  • Established managed supply process and roles in DB Regio organization
  • Prepared and ran meetings and workshops, quality management and quality gates
  • Created and reviewed technical concepts
  • Project environment: HTTP, XML, XSLT, TCP/IP, EPC, V-Model, Scrum, ARIS, virtualization, Java, BPMN, DOORS, Sparx Enterprise Architect, UML, TSI, EU Rail Law
May 2014 - Sep 2014
5 months

Developer of a Testing and Simulation Environment for PLC Systems

Schalke Eisenhütte Maschinenfabrik GmbH

  • Developed concept for test automation of PLC systems
  • Built a test environment in Java, including PLC code parsing
  • Reverse-engineered the Selectron compiler and replicated it in Java
  • Wrote unit and system tests for Selectron in Java
  • Integrated the test environment into the IDE and deployment pipeline
  • Developed a concept for PLC system simulation
  • Project environment: Java, Log4J, XStream, Apache Lucene, Apache Velocity, C code parsing, Siemens PEP, Selectron PLC, V-Model, Eclipse RMF
Jan 2014 - Apr 2014
4 months

Introduction of Software Development and Requirement Management

Schalke Eisenhütte Maschinenfabrik GmbH

  • Created a software development handbook according to DIN standards and integrated it into the product creation process
  • Selected and implemented tools and methods, conducted user training
  • Developed an Excel-based requirements management solution per V-Model
  • Performed code analysis and developed a testing solution for PLC controls
  • Project environment: ISO 50128, EN 50155, Siemens PEP, Selectron PLC, V-Model, Eclipse RMF
Sep 2013 - Dec 2013
4 months

Consulting and Development of IT Service Tablet

BWI Informationstechnik GmbH

  • Advised on holistic ITIL approach and modeling options
  • Developed a prototype model for the IT Service Tablet concept
  • Project environment: ITIL, UML, ERM, Sparx Enterprise Architect, process management
Jun 2013 - Sep 2014
1 year 4 months

Development of a Current Cybersecurity Situation Analysis

VDI/VDE Innovation + Technik GmbH

  • Developed a cybersecurity ontology using domain analysis methods
  • Integrated the ontology into an analysis engine
  • Project environment: Web Ontology Language (OWL), Protégé, mergeflow.engine
May 2013 - Sep 2014
1 year 5 months

Implementation and Integration of Tools, Methods and Processes

Inopus GmbH

  • Advised, designed, implemented, introduced and operated business applications and IT infrastructure
  • Integrated applications into process landscape
  • Continuous process and method improvement (CPI)
  • Project environment: SharePoint 2013, Redmine, Lync, Edge, SVN, Windows Server 2008/2012, Hyper-V, Active Directory, Office 365, Joomla
May 2013 - Aug 2013
4 months

Test Automation with ARTIST

Eurocopter Deutschland GmbH

  • Designed and implemented components of a test automation software (logging, user interfaces)
  • Conducted feasibility study for integrating the ARTIST test system component
  • Project environment: Java, Swing, Log4J, JUnit, Spring, JDOM, Apache Ant, XML, XSD, XSLT, XPath, UML, Maven, SVN, ARTIST
Oct 2012 - Apr 2013
7 months

MFD Symbol Application Prototype

Eurocopter Deutschland GmbH

  • Developed a Java application for the SVG standard
  • Developed and connected a database with Oracle 11g
  • Project environment: Java, Hibernate, Apache Batik SVG Toolkit, Swing, XML, SVG, Oracle 11g, UML, Eclipse, TOPCASED, Papyrus
Jul 2012 - Sep 2012
3 months

Design and Development of a Browser Plugin for Text Mining

ITONICS GmbH

  • Designed data and text-mining for web page analysis
  • Independently developed a cross-browser plugin
  • Project environment: KangoExtensions, JavaScript, HTML, CSS, Drupal
Jan 2012 - Sep 2012
9 months

Research Associate in Cooperation Systems Group

University of the Bundeswehr Munich, Software Technology Institute

  • Evaluated multitouch development frameworks and developed applications
  • Integrated various data sources and services
  • Prepared content for publications
  • Project environment: Natural User Interfaces, service integration, Enterprise 2.0, collaboration systems, social networks, MT4j, GestureWorks, Snowflake Suite, Surface/XNA
Jan 2007 - Dec 2015
9 years

Development of the "Personal Resource Planning" Application

Open Source

  • Designed, developed, tested, documented and maintained an application framework for managing personal finances, media database and note-taking
  • Project environment: Java, Swing, JUnit, UML, Apache Commons, Eclipse, EMF, IBM RAD, requirement analysis, software lifecycle

Languages

German
Native
English
Advanced

Education

Oct 2010 - Jun 2011

University of the Bundeswehr Munich

Business Information Systems, Cooperation & Knowledge Management and Enterprise Information Systems · Business Information Systems · Munich, Germany · 1.30

Oct 2007 - Jun 2010

University of the Bundeswehr Munich

Business Information Systems · Business Information Systems · Munich, Germany · 1.81

Oct 1994 - Jun 2006

Landkreis-Gymnasium Annaberg-Buchholz

General University Entrance Qualification · Annaberg-Buchholz, Germany · 2.3

Certifications & licenses

LeSS Practitioner

TOGAF 9 Certified

iSAQB Certified Professional for Software Architecture

Professional Scrum Master I

Professional Scrum Product Owner I

Lean Six Sigma Green Belt

IPMA Level D (Certified Project Management Associate)

Oracle Certified Associate Java SE 7 Programmer

Oracle

ITIL v3 Foundation Certificate in IT Service Management

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