Managing Partner

Responsibility for sales of electricity, gas, heat, and energy services for residential and commercial customers as well as municipal utilities.

Procurement of electricity and gas for sales and purchasing cooperation.

Personnel responsibility: 200 employees.

Revenue responsibility: EUR 2–3 billion.

Also held management roles as board member for Erenja AG & Co. KG (12/2021 – 12/2022), Managing Director for Westfalica GmbH (03/2017 – 10/2021) and NGW GmbH (03/2017 – 10/2021), and as company representative at Energieversorgung Schwalmtal GmbH & Co. KG and Energiepark Styrumer Ruhrbogen GmbH (07/2017 – 12/2022).

Conceptualized and established a new sales strategy for residential and business customers in 2017.

Realigned the existing sales strategy for residential and business customers (100% green, measurably customer-focused (Net Promoter Score), digital) from 2020.

Focused on a holistic approach as a solution provider for customers with new products, services, and support.

Automated sales reporting (e.g., for volume, revenue, and number of customers in the electricity, gas, and heat segments).

Restructured the sales organization from a regional to a central structure.

Introduced a trading and sales software to digitize sales processes.

Developed and positioned a core branding project for Gelsenwasser AG.

Launched the Erenja sales brand.

Built and fostered a cohesive sales team, moving away from a fragmented institutional mindset.

Increased revenue and customer growth by over 10% in the residential sales segment by the end of 2019.

Established a sales risk management system for residential and business customers as well as resellers during the COVID and energy market crisis (risk reduction of EUR 10 million).

Digitized existing sales channels, including the development and implementation of a hybrid customer office.

Won the Red Dot Design Award (2020) for developing and launching the Erenja sales brand.

Developed a new work and space concept, achieving space savings of over 25% in two months (New Work).

Responsible for the entire energy value chain from generation to sales of electricity and heat, including fuel procurement.

Personnel responsibility: 60 employees.

Revenue responsibility: EUR 350 million.

Reorganized the sales and trading departments into energy management and residential and commercial sales divisions.

Introduced and established new products and innovations (e.g., EVO Smart Home and EVO select/direct).

Implemented cross-selling in local heating contracting, including building a heat competence team.

Introduced and established a risk manual for trading and sales.

Increased the sales margin in the commercial segment by 10% through a consistent focus on mid-sized customer segments.

Reduced bad debt by 30% through rigorous customer credit assessment.