Oliver Nattmann
Lead Analyst, Requirements Analysis and Design
Experience
Jul 2021 - Jan 2025
3 years 7 months Nuremberg, Germany
Lead Analyst, Requirements Analysis and Design
IT Systemhaus der Bundesagentur für Arbeit
- Business analysis and requirements management in the field of vocational training assistance.
- Replacement of legacy systems for BAB-REHA computerized benefit granting.
- Business analysis and design
- Digitization of business processes
- Requirements and risk management
- PO support
- Leading the development team
- SCRUM, Kanban
- FAST Agile
- DDD, BPMN, UML
- Agile project approach
- Microservices
- Interfaces (web services, REST, SOA)
- Innovator, JIRA, Confluence, Eclipse, Git, Kafka
Sep 2019 - Jul 2021
1 year 11 months Munich, Germany
Senior Business Analyst, Requirements Manager
GEMA München (Gesellschaft für musikalische Aufführungs- und mechanische Vervielfältigungsrechte)
- Business analysis and requirement engineering in distribution information and distribution processing.
- Replacing legacy systems for distributing royalties to GEMA members.
- Business analysis
- Technical subproject management, software team lead, Product Owner
- Requirements and release management
- Digitization of business processes
- Risk management
- Test management, automated testing, first-level support
- Kanban, SCRUM
- BPMN, UML
- Agile project approach
- Interfaces (web service, online, EAI)
- Enterprise Architect, AEM, Denodo, JIRA, Confluence, Oracle, SAP
Feb 2019 - Aug 2019
7 months Munich, Germany
Business Analyst, IT Engineer - Claims
Münchener Rückversicherungs-Gesellschaft AG
- Business analysis and requirement engineering in claims, supporting external clients.
- Monitoring external claim data and setting up an automated workflow.
- Business analysis and IT engineering, partial project lead
- Requirements and release management
- SCRUM
- Agile project approach, first-level support
- Kubernetes, SharePoint, MS Azure DevOps, Appian, PowerBI, Enterprise Architect
Jun 2018 - Jan 2019
8 months Munich, Germany
Business Analyst ABSi - Finance
Allianz Technology SE
- Business analysis and design for ABSi evolution – Finance area, release management, external client support.
- Business analysis and design, core upgrades
- Requirements and release management
- Product Owner and SCRUM
- Agile project approach
- JIRA, Confluence
Feb 2018 - May 2018
4 monthsSubproject Management Steel Structures daproh
thyssenkrupp Industrial Solutions AG
- Project management for Steel Structures in the Data and Process Harmonization project based on SAP.
- Business analysis and design
- Requirements management
- Project management and coordination
- SAP / SCP
- SharePoint
- JIRA, Confluence
Jul 2017 - Jan 2018
7 monthsProject Lead and Rollout Management Kurz ECommerce
Leonhard Kurz Stiftung & Co. KG
- Project lead and rollout management for the B2B eCommerce portal based on Hybris and SAP.
- Agile project management and coordination
- Digitization of sales catalog for B2B eCommerce
- Requirements management
- Business analysis and design
- Leading the development team
- Product Owner, SCRUM
- Hybris BA
- JIRA, Confluence, HTML5
Sep 2012 - Dec 2019
6 years 4 months Munich, Germany
Rollout Management BMW.digital and eFinance
BMW Financial Services (BMW Bank GmbH)
- Rollout management for financing pages of BMW Financial Services in Portugal, Greece, Russia, China, South Korea, India, Japan, South Africa, Hong Kong, Thailand, Malaysia, Australia, and New Zealand.
- eFinance design for BMW Financial Services.
- Business analysis of country-specific financial products and legal frameworks in BMW AG's Car Configurator.
- Project management and coordination
- Business analysis and design, Product Owner
- Providing content (model data and images)
- Requirements management
- SCRUM, JIRA, Confluence, HTML5, digital media
- First-level testing and support test management
Jul 2008 - Present
17 years 1 monthBusiness Analyst und IT Consultant
Nattmann & Partner
Jun 2008 - Aug 2012
4 years 3 months Munich, Germany
Support for Introducing a New Cross-Line Inventory Management System (ABS)
Allianz Deutschland AG
- Supporting and advising requirements management in the business architecture during the introduction of a cross-line inventory management system with group-wide development and requirements control.
- Governance and administration of requirements management
- Process support and improvement
- Requirements management and engineering
- Testing processes
- Coordination of requirements management for core requirements and development
- Creating functional designs in business architecture
- Tool support and migration (Quality Center, HP Demand)
- Training and advising staff on processes and tools
Jun 2007 - May 2008
1 year Munich, Germany
Introduction of a “Re-Marketing” Program to Market Lease and Finance Contract Returns
BMW Bank GmbH
- Creating the functional design for a Re-Marketing program as an online application for BMW Bank GmbH, requirements engineering, test management.
- Subproject lead requirements engineering and testing (DOORS)
- Conducting workshops with business units
- Creating a test management concept for the overall system
- Concept for test automation for regression tests
Jan 2007 - Jun 2008
1 year 6 months Vienna, Austria
CRM Platform “fussballverbindet.at” for the 2008 European Football Championship in Austria and Switzerland
Vienna Communications
- High-level and detailed specification of the CRM program, and project lead for implementing the complete web portal with loyalty program and Web 2.0 features, integrating partners like the Austrian Chamber of Commerce.
- Project lead
- Conducting workshops with clients
- Requirements analysis
- Detailed concept creation
Jan 2007 - Mar 2008
1 year 3 months Munich, Germany
New Development of Internet Portal for Third-Party Brand Financing in the European Market of BMW Financial Service
BMW Bank GmbH
- Creating the high-level and functional design for the “Multi Make” internet portal for third-party brand financing by BMW Bank in the European market (Italy, France, etc.), test management for the overall systems.
- Subproject lead
- Conducting workshops with pilot countries
- Creating and aligning high-level concept for the overall system
- Creating functional design based on BMW methodology in DOORS
- Creating test concept, test automation, test management
Jan 2007 - Jul 2007
7 months Berlin, Germany
Introduction of the Jamba Reward Program “Jamba Dollar”
Jamba GmbH
- Creating the high-level concept for introducing a reward program in Jamba GmbH's online portals.
- Subproject lead
- Conducting workshops with business units
- Integrating in Jamba TV channel, videos, online
- Creating and aligning high-level concept for the CRM overall system
Jan 2005 - Dec 2008
2 years Munich, Germany
Further Development of Internet Applications of BMW Financial Service
BMW Bank GmbH
- Creating the test concept and test cases for introducing online credit check, supporting EU rollout of financing pages in bmw.de's vehicle configurator
- Subproject lead
- Creating test concept for the overall system
- Creating test cases based on the test concept
- Implementing tools for test automation and enabling automated tests for vehicle configurator
Jan 2005 - Dec 2006
1 year Soltau, Germany
Project Lead
Hagebaumarkt
- Supporting the agency from design to rollout of the CRM system
- Aligning functional requirements of marketing methods and IT systems needed to run the solution
- Coordinating connected clients and suppliers (POS systems, lettershops, etc.), process modeling and detailed design
- Training call center and administrative staff
- Ongoing support and development
- Creating the requirements specification
- Creating high-level and detailed design
- Advising on POS system integration
- Functional customizing
- Ongoing functional support (strategy)
Jan 2005 - Dec 2006
1 year Munich, Germany
Billing System for Satellite TV
Loyalty Partner
- Creating a test concept for a billing system of smart cards for access to digital satellite TV programs based on Siebel and SAP.
- Subproject lead
- Creating test concept for subsystems and overall system
- Designing load, black box, white box, and end-to-end tests for the new IT system
- Workshops with suppliers and subproject leads to align the test concept
- Analysis of high-level and detailed specifications
Jan 2004 - Dec 2009
4 years Wiesbaden, Germany
Project Lead
DG Verlag
- Creating the detailed specification of the CRM program combined with a football affinity MasterCard
- Aligning the functional specification with client and agency
- Coordinating programming of the interactive web portal with integration of online payment systems and logistics partners
- Training client and call center
- Ongoing support and development
- Creating the requirements specification
- Creating high-level and detailed design
- Functional customizing
- Coordinating web agency, CMS provider, online payment systems
- Ongoing functional support (strategy)
Jan 2004 - Dec 2004
1 year Wiesbaden, Germany
Project Lead
DG Verlag
- Designing and introducing a loyalty program for members of Volks- und Raiffeisenbanken in Germany, aligning detailed concept with client, creating requirements specification, coordinating with agency for web portal and hosting partner for solution installation, customizing application to meet client needs.
- Leading project team staff
- Modeling business processes
- Creating high-level and detailed design
- Creating requirements specification and project plan
- Coordinating implementation
Jan 2003 - Dec 2004
2 years Munich, Germany
Project Lead
Pro7
- Technical design of a couponing platform for Pro7 Club members for self-printing personalized coupons and redeeming coupon codes, aligning with client, their technical DB service provider and web agency for frontend, coordinating with lettershop to capture generated barcodes.
- Leading project team staff
- Planning and implementing new features
- Modeling business processes
- Creating high-level and detailed design
- Creating requirements specification
- Coordinating implementation
Jan 2003 - Dec 2004
1 year Munich, Germany
Project Lead
Stadtwerke München
- Functional and technical design of the M//CARD loyalty program for Stadtwerke München, advising on analysis and implementation of business processes, aligning with client, extending an existing loyalty solution, coordinating with participating retailers, lettershop and web agency for M//CARD online presence.
- Leading project team staff
- Planning and implementing new features
- Modeling business processes
- Creating high-level and detailed design
- Creating requirements specification
- Coordinating implementation
Jan 2002 - Dec 2004
2 years Munich, Germany
Project Lead
EBV, Handelsunternehmen für elektronische Bauteile
- Analysis, study and roadmap for migrating from a proprietary HP landscape to a modern client/server solution
- Leading the team and moderating workshops and interviews
- Specifying various technical solution approaches
- Developing a migration concept with alignment between business and IT
- Selection and decision preparation for the future system architecture, hardware platform, and technical implementation
- Preparing and presenting solutions and project approach to the US parent company
Jan 2002 - Dec 2003
1 year Düsseldorf, Germany
Loyalty Program of the Rhineland-Westphalia Savings Banks
S-points
- Designing and implementing one of the first loyalty programs in the banking sector in Germany: “S-Points” of the Rhineland-Westphalia savings banks.
- Credit card transactions, account balances and purchase of certain banking products earn points that can be redeemed for various rewards.
- Creating the entire business process model for the S-Points system
- Consulting and aligning with clients on business process analysis
- Defining products and interfaces for banking product earning
- Defining processes for redeeming bonus points
Jan 2002 - Dec 2003
1 year Munich, Germany
Feasibility Study “New Core System”
WWK
- Selecting and introducing standard software for inventory management for a property and life insurance group.
- Market analysis of standard software in the insurance sector
- Setting criteria for an evaluation catalog
- Conducting evaluation of all products
- Organizing and running workshops and vendor presentations
- Supporting project management
- Consulting on business process analysis and defining project approach
- Creating a migration concept for the legacy system
Jan 2001 - Dec 2002
1 year Munich, Germany
Design in the Area of Digital Signatures
HypoVereinsbank AG
- Defining a requirements specification
- Creating high-level and detailed specification
- Creating a business process model for integrating digital forms into existing online banking on the internet and intranet
Jan 2001 - Dec 2002
1 year Munich, Germany
Service Center for Form Ordering
IHK
- Functional and technical design and development of a service center solution for a Chamber of Commerce as a central communication interface to customers.
- Information is accessed via a research system and then sent to the customer.
- Creating the high-level specification of the information and service center
- Responsible for business process modeling and call center workflow scenarios
Jan 1999 - Dec 2002
2 years Munich, Germany
Complete Internet Relaunch
HypoVereinsbank AG
- Implementing the entire HypoVereinsbank website according to agency specifications, migrating online banking to a new platform and technology (3-tier architectures)
- Responsible for high-level and detailed specification and subproject lead for the “Real Estate” area in the internet relaunch
- Leading project staff
- Budget and deadline responsibility
Jan 1998 - Dec 2009
10 yearsBusiness Consultant
PEGAS systemhaus GmbH
Jan 1996 - Dec 1998
3 yearsSystems and Organization Consultant
syskoplan GmbH
Languages
German
Native
English
Advanced
Italian
Elementary
Spanish
Elementary
Education
TH Darmstadt
Diploma in Industrial Engineering · Industrial Engineering · Darmstadt, Germany
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