Mamta P.
Freelance Content Writer | Marketer | Customer Service | Training
Experience
Jul 2018 - Sep 2018
3 monthsWelland, Canada
Sales Associate II
Convergys
Feb 2018 - Present
7 years 7 monthsRegina, Canada
RemoteCustomer Service, Independent Contractor
- Consistently receiving 9 plus rating out of 10 for delivering quality essays and assignment help related content to clients using both APA and MLA citation style formats.
- Researched for challenging and engaging riddles that created interest in the minds of social media users and increased their likes and comments on the company’s Facebook page.
- Created attractive and creative images, using image editing tool, appealing to the social media users that increased their engagement online.
Oct 2016 - Jul 2017
10 monthsJalandhar, India
Freelance Content Writer
Self-Employed
- Successfully delivered SEO website content within the deadlines by meeting the target of 15 articles per week and by incorporating SEO keywords to optimize website.
- Consistently ranked by editors with satisfactory rating for producing 100% plagiarism free, unique and quality content that met the clients’ requirements.
- Received LinkedIn recommendation for developing quality articles and quizzes using technical writing skills on software applications such as business intelligence tools, query languages (MySQL) and script language (PHP).
- Developed SEO keyword based medical articles related to health and medicine by maintaining the required keyword density and quality, ensuring delivery of unique content free from plagiarism and grammatical errors.
- Ensured regular delivery of 4-5 articles per day of 400 words each for 5 days a week prepared after thorough research from reputed resources.
- Developed articles related to home remedies and herbal remedies by ensuring the content is unique and plagiarism free.
Sep 2015 - Sep 2016
1 year 1 monthJalandhar, India
Virtual IELTS Trainer
uFaber Edutech
- Developed IELTS study material (voluntarily accepted additional job duty) that reduced the cost to company in recruiting external content writer.
Aug 2014 - Aug 2015
1 year 1 monthJalandhar, India
Freelance SEO Consultant
EStreet
- Delivered SEO keyword-based content including social media required for implementation of SEO projects that reduced the cost to company in hiring an external content writer.
- Improved rankings of websites in Google by performing on-page and off-page SEO (search engine optimization) tasks that resulted in enhancing the visibility of businesses.
- Provided project insights about SEO tasks performed and their results through weekly reports using tools such as Google Analytics that helped the clients monitor the project progress.
May 2014 - Aug 2014
4 monthsJalandhar, India
SEO Executive
PPR Infotech
Aug 2012 - Aug 2014
2 years 1 monthJalandhar, India
Freelance Writer
Self-Employed
- Successfully delivered SEO website content within the deadlines by meeting the target of 15 articles per week and by incorporating SEO keywords to optimize website.
- Consistently ranked by editors with satisfactory rating for producing 100% plagiarism free, unique and quality content that met the clients’ requirements.
- Received LinkedIn recommendation for developing quality articles and quizzes using technical writing skills on software applications such as business intelligence tools, query languages (MySQL) and script language (PHP).
- Developed SEO keyword based medical articles related to health and medicine by maintaining the required keyword density and quality, ensuring delivery of unique content free from plagiarism and grammatical errors.
- Ensured regular delivery of 4-5 articles per day of 400 words each for 5 days a week prepared after thorough research from reputed resources.
- Developed articles related to home remedies and herbal remedies by ensuring the content is unique and plagiarism free.
Aug 2011 - Jul 2012
1 yearMumbai, India
Senior Software Engineer
Capgemini
Aug 2011 - May 2012
10 monthsJalandhar, India
Fashion Journalist Intern
FVeda
Summary
I am an experienced freelance content writer and marketer, skilled in creating SEO-friendly articles, engaging social media content, and technical writing that captures audience attention. I use my background in customer service and training to deliver high-quality, plagiarism-free content across industries such as health, technology, and education.
My writing consistently meets deadlines and exceeds quality expectations, supported by a solid foundation in business administration and technical expertise from earlier roles. I leverage my practical experience in SEO and content optimization to produce impactful, research-driven writing that drives increased engagement and improved online visibility.
Languages
English
NativeEducation
Aug 2017 - Jul 2019
Goodman School of Business, Brock University
Master of Business Administration, International Student Pathway · Business Administration · St. Catharines, Canada
Aug 2007 - Aug 2011
National Institute of Technology
Bachelor of Technology · Bio-Technology · Jalandhar, India
Certifications & licenses
Writing for the Web
Open2Study, OUA (Open Universities Australia)
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