Armin Iskander
Founder & Managing Partner
Experience
Founder & Managing Partner
Iskander Business Partner GmbH
- Built a digital unit for a large corporation with 220,000 employees
- Interim manager for various CRM and customer service functions with teams up to 2,000 employees
- Digitizing processes for both cost savings and growth
- Delivered numerous trainings on innovation development, product development, presentation techniques
- Speaker on digitalization
- Conducted market analysis for the home audio-video market
- Responsible for setting up a product management department at a pay-TV company
- Project partner responsible for the growth strategy in sales and marketing in Germany during a market restructuring at a leading consumer electronics manufacturer, including launching a partnership with a telecommunications company
- Overall responsibility for the subprojects "requirements gathering" and "functional rollout" as part of a "new IT end-to-end infrastructure" project (billing, CRM, etc.) for a mobile operator. Total project size > €300M
- Sold business units
- Project partner responsible for projects in areas such as "reducing churn for consumer customers", "sales control for business customers", "increasing ARPU for business customers", "trade show preparation", "messaging strategy", "no-frills brand optimization", "regionalization", "CRM", "segmentation", "device launches", "care to sell", etc., at telecommunications companies
Managing Partner Germany
Accelate Business Launch and Expansion GmbH
- Overall project management for the UMTS product portfolio launch for a mobile operator
- Launched public wireless LAN (WLAN) services for a mobile operator
- Launched customer self-care for the business segment in mobile telecom
- Launch and market entry strategy for an international UMTS provider in the consumer market
- Partner strategy for mobile data applications for a mobile operator; developed the partner program, communication concept, and legal contract framework
- Initial concept for a billing system for a value-added services provider in the automotive/toll sector
- Analysis of billing providers
- Developed a billing scenario for selected "digital mobile services"
- Developed telematics services for selected target groups
- SWOT analysis for the planned product-service portfolio
- Mobile entertainment: took over business responsibility for mobile gaming and other services of a service provider
Business Unit Head
Webmiles AG
- Sales for CRM implementation for numerous industrial companies (debitel AG, Vobis AG, Quelle AG, American Express, VISA, Conrad Electronics, Bertelsmann bol, General Electric, Berliner Bank, etc.)
- Key accounting
- Partner marketing
- Data mining
- Product development
Project Manager
Roland Berger & Partner GmbH
- Restructured an IT organization with 4,200 employees in financial services
- Provided strategic support for an IPO of a mobile service provider
- Interim management as head of marketing at a regional fixed-line carrier
- Developed local loop strategies based on unbundled access for international carriers/former PTTs
- Optimized processes for a national telecommunications provider
- System selection during the merger of four airlines
- Designed and developed a B2B mileage program for an international airline
- Developed strategy for voice-over-IP technology for a PTT
- Strategic controlling from a corporate perspective for a "new" telecom provider
- Market entry strategy for a water utility into the fixed-line telecommunications market
- Built a new telecom system house focused on fixed-line services, defining partnership strategies and sales concepts for the business customer segment
- Internationalized an IT system house
- Implemented an IT/telecom system house in Brazil
Various activities
- Co-founder and managing director of a small IT consulting firm
- Coca-Cola Germany and USA: product development
- Debis system house: network administrator
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (29 years), Media and Entertainment (21 years), Information Technology (5 years), Aerospace and Defense (4 years), Banking and Finance (4 years), and Utilities (4 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (29 years), Product Development (26 years), Customer Service (21 years), Strategy (8 years), Accounting (1 year), and Business Intelligence (1 year).
Skills
Product Management
Project Management
Product Launch (Incl. It Systems)
Strategic Marketing, Sales
Growth Topics
Crm
Customer Service
Digital Transformation
Startup Management
Telecommunications
Consumer Electronics
Retail
Supervisory Board
Speaker
Moderator
Coach
Languages
Education
Diploma in computer science with a minor in business administration · Computer science
Profile
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