Armin Iskander
Founder & Managing Partner
Experience
Apr 2005 - Dec 2021
16 years 9 monthsIsmaning, Germany
Founder & Managing Partner
Iskander Business Partner GmbH
Founder & CEO, management consultant
- Set up a digital unit for a large corporation with 220,000 employees
- Interim manager for various CRM and customer service functions with team sizes up to 2,000 employees
- Digitalization to save costs and drive growth
- Numerous trainings on innovation development, product development, presentation skills
- Speaker on digitalization
- Market analysis for the home audio-video market
- Responsible for building a product management department at a pay-TV company
- Lead partner for growth strategy in sales and marketing in Germany during market restructuring for a leading consumer electronics manufacturer, including launching a partnership with a telecom company
- Overall responsibility for subprojects “requirements gathering” and “functional rollout” as part of a “new IS overall infrastructure” project (billing, CRM, etc.) for a mobile operator, total project size >€300M
- Sale of business units
- Lead partner for projects in “reducing churn in consumer segment”, “sales management for B2B customers”, “increasing ARPU in B2B”, “trade show preparation”, “messaging strategy”, “optimizing a no-frills brand”, “regionalization”, “CRM”, “segmentation”, “device launch”, “care 2 sell”, etc. at telecom companies
Apr 2001 - Apr 2005
4 years 1 monthManaging Partner Germany
Accelate Business Launch and Expansion GmbH
Managing Partner
- Overall project management for the launch of the UMTS product portfolio for a mobile operator
- Launch of public wireless LAN (WLAN) services for a mobile operator
- Launch of customer self-care for the corporate mobile segment
- Launch and market entry strategy for an international UMTS provider for the consumer market
- Partner strategy for mobile data applications for a mobile operator, development of the partner program including communication concept, legal contract framework, …
- Initial concept for a billing model for a value-added service provider in the automotive/toll sector
- Analysis of billing vendors
- Development of a billing scenario for selected “digital mobile services”
- Development of telematics services for selected target groups
- SWAT analysis for the planned product-service portfolio
- Mobile entertainment: head of business for mobile gaming, etc. at a service provider
Apr 2000 - Apr 2001
1 year 1 monthBusiness Unit Head
Webmiles AG
Multiple department head roles
- Sales for CRM implementation for many industrial companies for clients like debitel AG, Vobis AG, Quelle AG, American Express, VISA, Conrad Electronics, Bertelsmann bol, General Electric, Berliner Bank, etc.
- Key account management
- Partner marketing
- Data mining
- Product development
Apr 1996 - Apr 2000
4 years 1 monthProject Manager
Roland Berger & Partner GmbH
Project Manager
- Restructuring an IT organization with 4,200 employees in financial services
- Strategic support for an IPO of a mobile service provider
- Interim management as head of marketing at a regional fixed-line carrier
- Development of local loop strategies based on unbundled access for international carriers/former PTTs
- Process optimization for a national telecom operator
- System selection during the merger of four airlines
- Design and implementation of a B2B mileage program for an international airline
- Strategy development for Voice-over-IP technology for a PTT
- Strategic controlling at group level for a “new” telecom provider
- Market entry strategy for a water utility entering the fixed-line telecom market
- Building a new telecom systems house focused on fixed-line and deriving cooperation strategies and B2B sales concepts
- Internationalization of an IT systems house
- Implementation of an IT/telecom systems house in Brazil
Co-Founder and Managing Director
Co-founder and managing director of a small IT consultancy
Product development
Coca Cola Germany and USA
Network administrator
Debis Systemhaus
Summary
Product management
Project management
Product launch (incl. IT systems)
Strategic marketing, sales
Growth topics
CRM
Customer service
Digital transformation
Startup management
Telecommunications
Consumer electronics
Retail
Supervisory board
Speaker
Moderator
Coach
Languages
German
NativeEnglish
Advanced Education
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Diploma, minor in Business Administration · Computer Science
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