Armin Iskander - Founder & Managing Partner

Ismaning, Germany

Experience

Apr 2005 - Present

20 years 9 months

Founder & Managing Partner

Iskander Business Partner GmbH

Built a digital unit for a large corporation with 220,000 employees
Interim manager for various CRM and customer service functions with teams up to 2,000 employees
Digitizing processes for both cost savings and growth
Delivered numerous trainings on innovation development, product development, presentation techniques
Speaker on digitalization
Conducted market analysis for the home audio-video market
Responsible for setting up a product management department at a pay-TV company
Project partner responsible for the growth strategy in sales and marketing in Germany during a market restructuring at a leading consumer electronics manufacturer, including launching a partnership with a telecommunications company
Overall responsibility for the subprojects "requirements gathering" and "functional rollout" as part of a "new IT end-to-end infrastructure" project (billing, CRM, etc.) for a mobile operator. Total project size > €300M
Sold business units
Project partner responsible for projects in areas such as "reducing churn for consumer customers", "sales control for business customers", "increasing ARPU for business customers", "trade show preparation", "messaging strategy", "no-frills brand optimization", "regionalization", "CRM", "segmentation", "device launches", "care to sell", etc., at telecommunications companies

Apr 2001 - Apr 2005

4 years 1 month

Managing Partner Germany

Accelate Business Launch and Expansion GmbH

Overall project management for the UMTS product portfolio launch for a mobile operator
Launched public wireless LAN (WLAN) services for a mobile operator
Launched customer self-care for the business segment in mobile telecom
Launch and market entry strategy for an international UMTS provider in the consumer market
Partner strategy for mobile data applications for a mobile operator; developed the partner program, communication concept, and legal contract framework
Initial concept for a billing system for a value-added services provider in the automotive/toll sector
Analysis of billing providers
Developed a billing scenario for selected "digital mobile services"
Developed telematics services for selected target groups
SWOT analysis for the planned product-service portfolio
Mobile entertainment: took over business responsibility for mobile gaming and other services of a service provider

Apr 2000 - Apr 2001

1 year 1 month

Business Unit Head

Webmiles AG

Sales for CRM implementation for numerous industrial companies (debitel AG, Vobis AG, Quelle AG, American Express, VISA, Conrad Electronics, Bertelsmann bol, General Electric, Berliner Bank, etc.)
Key accounting
Partner marketing
Data mining
Product development

Apr 1996 - Apr 2000

4 years 1 month

Project Manager

Roland Berger & Partner GmbH

Restructured an IT organization with 4,200 employees in financial services
Provided strategic support for an IPO of a mobile service provider
Interim management as head of marketing at a regional fixed-line carrier
Developed local loop strategies based on unbundled access for international carriers/former PTTs
Optimized processes for a national telecommunications provider
System selection during the merger of four airlines
Designed and developed a B2B mileage program for an international airline
Developed strategy for voice-over-IP technology for a PTT
Strategic controlling from a corporate perspective for a "new" telecom provider
Market entry strategy for a water utility into the fixed-line telecommunications market
Built a new telecom system house focused on fixed-line services, defining partnership strategies and sales concepts for the business customer segment
Internationalized an IT system house
Implemented an IT/telecom system house in Brazil

Various activities

Co-founder and managing director of a small IT consulting firm
Coca-Cola Germany and USA: product development
Debis system house: network administrator

Skills

Product Management
Project Management
Product Launch (Incl. It Systems)
Strategic Marketing, Sales
Growth Topics
Crm
Customer Service
Digital Transformation
Startup Management
Telecommunications
Consumer Electronics
Retail
Supervisory Board
Speaker
Moderator
Coach

Languages

German

Advanced

English

Advanced

Education

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Diploma in computer science with a minor in business administration · Computer science

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Tom Gufler

Experience

Founder & Managing Partner

Iskander Business Partner GmbH

Managing Partner Germany

Accelate Business Launch and Expansion GmbH

Business Unit Head

Webmiles AG

Project Manager

Roland Berger & Partner GmbH

Various activities

Skills

Languages

Education

Diploma in computer science with a minor in business administration · Computer science

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