Recommended expert

Göran Hielscher

Senior Agile Transformation Coach

Göran Hielscher
Berlin, Germany

Experience

Jan 2019 - Dec 2019
1 year

Senior Agile Transformation Coach

Austrian Airlines

  • Spearheaded company-wide agile transformation initiative impacting over 7000 employees
  • Designed and implemented new work frameworks, establishing more than 15 self-organising teams
  • Created innovative learning journey formats, combining agile methodologies with practical application
  • Facilitated large-scale change workshops for over 200 participants, driving cultural transformation
  • Developed sustainable communication strategies for internal and external stakeholder management
Jan 2015 - Dec 2016
2 years

Head of Design Thinking

Berlin School of Digital Business

  • Architected comprehensive Design Thinking curriculum for corporate clients (Bosch, DB, and Roland Berger)
  • Led multi-month innovation projects resulting in successful product launches and process improvements
  • Coached executive teams in human-centered design methodologies and innovation practices
  • Established measurement frameworks for tracking training impact and ROI
Jan 2013 - Present
13 years 2 months

Senior Consultant & Master Facilitator

The Inspiracy Group

  • Led systemic transformation projects for international corporations, focusing on cultural change and agile methodologies
  • Designed and delivered executive coaching programs and leadership development workshops for over 1000 professionals
  • Developed custom training curricula in Design Thinking, facilitating more than 100 workshops across Europe
  • Delivered keynotes on organisational transformation and human-centered leadership at industry conferences
Jan 2012 - Dec 2012
1 year

UX/UI Strategy Consultant

Swisscom Switzerland

  • Developed enterprise-wide strategic framework for human-centered design adoption
  • Created comprehensive training materials and facilitation guides for UX/UI best practices
  • Trained over 100 professionals in customer experience methodologies and Design Thinking
  • Established metrics for measuring customer experience improvements
Jan 2011 - Dec 2011
1 year

Editorial Manager

Mediaplanet Publishing House

  • Led team of 50 editors, managing end-to-end content production and quality assurance
  • Established editorial guidelines and quality management systems
  • Recruited and developed junior talent, implementing coaching program for journalists
  • Ensured consistent on-time delivery of publications while maintaining editorial excellence
Jan 2004 - Dec 2011
8 years

Independent Design Consultant

goerex.net

  • Provided comprehensive design and copywriting services for a diverse client portfolio
  • Developed brand identities and communication strategies for SMEs
  • Created marketing collateral and digital assets for various industries
Jan 2003 - Dec 2004
2 years

Head of Design & Copy

Spreadshirt

  • Led creative direction for international e-commerce brand
  • Developed brand guidelines and communication strategies
  • Managed design team and external creative partners
  • Created compelling marketing materials and product communications

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (13 years), Advertising (8 years), Education (2 years), Fashion (2 years), Aerospace and Defense (1 year), and Telecommunication (1 year).

Professional Services
Advertising
Education
Fashion
Aerospace and Defense
Telecommunication

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Human Resources (14 years), Project Management (13 years), Strategy (13 years), Marketing (9 years), Product Development (3 years), and Business Intelligence (1 year).

Human Resources
Project Management
Strategy
Marketing
Product Development
Business Intelligence

Summary

A master facilitator with over a decade of experience combining systemic thinking and human-centered design. My strength lies in creating transformative learning experiences that unlock group potential. With expertise in Design Thinking and systemic coaching, I excel at crafting engaging learning journeys and navigating complex group dynamics. My ENTP-driven curiosity and strategic mindset enable me to translate challenges into actionable insights while building lasting behavioural change.

Skills

  • Systemic Organizational Development
  • Large Group Facilitation
  • Design Thinking
  • Strategic Transformation
  • Leadership Development
  • Change Management
  • Agile Coaching
  • Workshop Design & Delivery
  • Communication Strategy
  • Participatory Leadership
  • Systems Mapping
  • Pattern Analysis
  • Innovation Facilitation
  • Stakeholder Management
  • Digital Facilitation
  • Human-centered Design
  • Data & Ai Literacy
  • Complex Problem Solving
  • Team Development
  • Storytelling & Narrative Design
  • Process Design
  • Cross-cultural Communication
  • Creative Direction
  • Training Development
  • Group Dynamics
  • Workshop Design & Facilitation
  • Systemic Consulting & Coaching
  • Group Communication Development
  • Leadership & Team Development
  • Keynote Speaking & Presentation
  • Resource & Potential Activation
  • Content Creation & Copywriting
  • Design Thinking Methods
  • Visual Communication Design
  • Strategic Workshop Design
  • Process Documentation
  • Adobe Creative Suite
  • Office & Keynote
  • Digital Facilitation Tools
  • Traktor (Audio)
  • Strategic Systemic Thinking
  • Pattern Recognition & Analysis
  • Group Dynamic Understanding
  • Empathic Observation
  • Complex Communication
  • Fast Ideation & Innovation
  • Knowledge Integration
  • Quick-witted Problem Solving
  • Cooperative Leadership
  • Conflict Resolution
  • Bridge Building & Connecting
  • Imaginative Thinking

Languages

German
Native
English
Advanced

Education

Oct 2005 - Jun 2012

University of the Arts

Degree in Social and Business Communication, Verbal Communication & Communication Studies · Social and Business Communication · Berlin, Germany

Oct 2000 - Jun 2003

Quadratmedien GmbH + Torpedoleipzig GmbH

Media Designer, digital and print media design · Media Design · Leipzig, Germany

Certifications & licenses

Advanced Data & AI Management

StackFuelDataLab

Advanced Participatory Leadership

Gen-HGmbHArtofHosting

Systems Mapping & Complexity Management

SystemMappingAcademy

Digital Facilitation Excellence

Openmjnd

Systemic Organizational Development

InstituteforSynergyBerlin

Relationship Intelligence

InstituteforRelationshipDynamicsBerlin

Design Thinking Leadership

HPID-SchoolPotsdam

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Göran based?

Göran is based in Berlin, Germany.

What languages does Göran speak?

Göran speaks the following languages: German (Native), English (Advanced).

How many years of experience does Göran have?

Göran has at least 23 years of experience. During this time, Göran has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 3 years and 4 months. Note that Göran may not have shared all experience and actually has more experience.

What roles would Göran be best suited for?

Based on recent experience, Göran would be well-suited for roles such as: Senior Agile Transformation Coach, Head of Design Thinking, Senior Consultant & Master Facilitator.

What is Göran's latest experience?

Göran's most recent position is Senior Agile Transformation Coach at Austrian Airlines.

What companies has Göran worked for in recent years?

In recent years, Göran has worked for The Inspiracy Group.

Which industries is Göran most experienced in?

Göran is most experienced in industries like Professional Services, Advertising, and Education. Göran also has some experience in Fashion and Apparel, Aerospace and Defense, and Telecommunication.

Which business areas is Göran most experienced in?

Göran is most experienced in business areas like Human Resources (HR), Project Management, and Strategy and Planning. Göran also has some experience in Marketing, Product Development, and Business Intelligence.

Which industries has Göran worked in recently?

Göran has recently worked in industries like Professional Services.

Which business areas has Göran worked in recently?

Göran has recently worked in business areas like Human Resources (HR), Project Management, and Strategy and Planning.

What is Göran's education?

Göran holds a Doctorate in Media Design from Quadratmedien GmbH + Torpedoleipzig GmbH.

Does Göran have any certificates?

Göran has 7 certificates. Among them, these include: Advanced Data & AI Management, Advanced Participatory Leadership, and Systems Mapping & Complexity Management.

What is the availability of Göran?

Göran is immediately available part-time for suitable projects.

What is the rate of Göran?

Göran's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Göran?

To hire Göran, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 760-920 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.