David C.
First Line Manager
Experience
Oct 2019 - Present
6 years 3 monthsLisbon, Portugal
First Line Manager
Adobe Enterprise (Vendor) / Microsoft (Vendor) - Teleperformance Portugal
- Coach team members to improve performance and motivation.
- Develop team strengths.
- Align client needs and goals with Operations, Quality, Training, HR, and other departments.
- Identify issues, improve processes, and suggest changes.
- Manage performance goals and report them weekly to the client.
Mar 2019 - Oct 2019
8 monthsLisbon, Portugal
Volunteer Trainer Abroad
Microsoft (Vendor) - Teleperformance Portugal
- Collaborate with and deliver Train-the-Trainer sessions to Teleperformance Portugal.
- Create learning materials like PPTs, graphics, etc.
- Answer questions and clear doubts about the product.
- Report results to the client.
Sep 2015 - Apr 2019
3 years 8 monthsBogotá, Colombia
Sales Specialist in Microsoft Cloud Products
Microsoft (Vendor) - Teleperformance Colombia
- Provide end-to-end support for and foster growth of Microsoft Partners.
- Advise on product acquisition based on business needs.
- Track potential clients (pipeline).
- Build loyalty through free and paid Microsoft partner memberships.
Summary
Economist specializing in financial analysis with strong research, analytical, and forecasting skills; results- and profit-driven; sound technical skills; communication skills; and leadership of work teams.
Open to new challenges from time to time to stay motivated.
Languages
Spanish
NativeEnglish
AdvancedGerman
IntermediatePortuguese
IntermediateEducation
Jan 2013 - Dec 2017
Catholic University of Colombia
Economist · Bogotá, Colombia
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