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Rajeev Kumar

Senior Product Manager (Consultant)

Rajeev Kumar
Lisbon, Portugal

Experience

Jan 2023 - Dec 2024
2 years
Japan

Senior Product Manager (Consultant)

Kabuk Style Inc.

  • Led digital service strategy and technical roadmap, driving adoption of tokenized wallet and secure API integrations for connected experiences.
  • Launched PCI-compliant multi-currency wallet, achieving 40% adoption and supporting open banking readiness.
  • Implemented dashboards and ML-driven optimization (GA4, BigQuery) to monitor adoption and improve conversion rates, increasing global bookings by 15%.
  • Deployed automated workflows to scale property inventory from 10K to 200K+, driving 15% revenue growth (~$300K).
  • Championed continuous improvement initiatives, optimizing checkout flows using system logs, data analysis, and Figma prototypes, reducing friction by 15%.
Jan 2021 - Dec 2023
3 years
Dubai, United Arab Emirates

Senior Product Manager

Mumzworld (Tamer Group)

  • Launched a 0→1 B2B commerce platform across UAE & KSA, onboarding 50+ partners and generating $1.1M in annual revenue while cutting operational overhead 60%.
  • Rebuilt returns & refunds workflows (Magento, NetSuite, Zendesk), reducing resolution cycles from weeks to days and improving NPS.
  • Integrated Blueshift CRM for personalization, delivering +209% conversion uplift and +111% CTR growth.
  • Enhanced digital funnels (PDP compare, recommendations, in-app video), applying root-cause analysis & CI roadmap to reduce PDP bounce by 12% and lift checkout conversion by 15%.
  • Expanded checkout/payment options (PayFort installments, Apple Pay, Visa Checkout), automating refunds to increase adoption of high-value carts.
Jan 2021 - Dec 2021
1 year
Berlin, Germany

Senior Product Manager (Consultant)

Foodspring (Mars Group)

  • Drove e-commerce migration (Magento → Sylius) with 99.9% uptime and three product launches post-migration.
  • Integrated Braintree (PayPal) and Klarna payment gateways, expanding adoption of alternative payments across EU markets.
  • Increased B2B adoption by 22% and delivery velocity by 30% through Mixpanel-driven insights and CI practices, reducing time-to-release by 25%.
Jan 2019 - Dec 2020
2 years
Porto, Portugal

Senior Product Owner

Jumia Group

  • Automated order cancellation workflows and built self-service solutions, cutting support tickets by 80%, improving CSAT by 25%, and saving $250K annually.
  • Introduced dynamic lead times on PDP/checkout, reducing support tickets 60% and saving €165K/month.
  • Rolled out CRM-driven JumiaPay installment plans, processing 228k daily transactions and generating $2.5M+ in new revenue.
  • Designed CMS “Copy From/To” automation, cutting onsite workload ~75% and accelerating campaign launches across web & app.
  • Championed change management and training programs, ensuring rapid adoption of new workflows across HR and operations.
Jan 2017 - Dec 2019
3 years
Singapore

Technical Product Manager

Lazada (Alibaba Group)

  • Integrated regional payment rails across 6 countries, improving transaction success by 18% and expanding wallet adoption.
  • Spearheaded digital transformation of fulfillment operations, improving warehouse efficiency by 30% and cutting delivery times by 30%.
  • Launched promotions widget (app/web), doubling CVR (5.3% → 12.2%), generating $5M NMV and $550K revenue.
  • Developed gamified workforce platform, saving $2.6M annually and improving productivity, embedding continuous improvement culture.
Jan 2015 - Dec 2016
2 years
Bengaluru, India

Tech Manager

Reliance Retail (Ajio)

  • Integrated Sterling OMS with SAP MM & Hybris, reducing processing time by 40% and lowering cost per order 15%.
  • Improved inventory accuracy to 98% by customizing WMS and streamlining procurement cycles.
Jan 2011 - Dec 2015
5 years
Bengaluru, India

Lead QA Engineer & Various Roles

JustEat, Indium Software and Zynga

  • Expanded QA automation coverage to 85%, reducing defects 20% and accelerating release velocity.
  • Mentored and coached junior QA engineers, strengthening team capability and adoption of automation.

Summary

Program & Product Leader with 6+ years of experience delivering digital services, CRM-driven platforms, and continuous improvement initiatives across EMEA, LATAM, and APAC. Proven track record of managing end-to-end rollouts of self-service portals, chatbots, and connected workflows to improve employee and customer experience. Skilled in program management, process optimization, and data-led decision making using advanced analytics and visualization tools (Power BI, Tableau, Excel, GA4). MBA in Digital Transformation and Strategy with expertise in cross-functional stakeholder alignment, change management, and lifecycle management.

Skills

  • Program & Change Management: Agile, Scrum, Stakeholder Alignment, Change Communications, Training Enablement
  • Digital Hr Services & Cx: Chatbots, Self-service Portals, Connected Workflows, Crm-driven Hr Solutions
  • Continuous Improvement: Lean, Six Sigma, Root-cause Analysis, Process Mapping, Ci Roadmap Deployment
  • Analytics & Visualization: Power Bi, Tableau, Ga4, Mixpanel, Bigquery, Excel, Dashboard Design
  • Tools & Platforms: Salesforce Crm, Jira, Confluence, Figma, Miro, Powerpoint

Languages

Hindi
Native
English
Advanced
German
Elementary
Portuguese
Elementary

Education

Oct 2024 - Jun 2025

IE Business School, Madrid, Spain & Porto Business School – University of Porto

The International MBA, Digital Transformation, Strategy, OSCM, AI in Fintech, Finance & Investment · Business Administration · Madrid, Spain

Oct 2007 - Jun 2011

Vinayaka Mission University

Bachelor of Engineering · Electronics & Communication · Salem, India

Certifications & licenses

Bloomberg Finance Fundamentals

Certified Bloomberg Market Concepts

Environmental, Social, And Governance (ESG)

Generative AI For Product Managers (Go Practice)

Product Management For AI & Data Science

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Rajeev based?

Rajeev is based in Lisbon, Portugal.

What languages does Rajeev speak?

Rajeev speaks the following languages: Hindi (Native), English (Advanced), German (Elementary), Portuguese (Elementary).

How many years of experience does Rajeev have?

Rajeev has at least 13 years of experience. During this time, Rajeev has worked in at least 6 different roles and for 7 different companies. The average length of individual experience is 1 year and 11 months. Note that Rajeev may not have shared all experience and actually has more experience.

What roles would Rajeev be best suited for?

Based on recent experience, Rajeev would be well-suited for roles such as: Senior Product Manager (Consultant), Senior Product Manager, Senior Product Owner.

What is Rajeev's latest experience?

Rajeev's most recent position is Senior Product Manager (Consultant) at Kabuk Style Inc..

What companies has Rajeev worked for in recent years?

In recent years, Rajeev has worked for Kabuk Style Inc., Mumzworld (Tamer Group), and Foodspring (Mars Group).

Which industries is Rajeev most experienced in?

Rajeev is most experienced in industries like Retail, Food and Beverage, and Information Technology (IT). Rajeev also has some experience in Media, Entertainment and Publishing and Tourism and Hospitality.

Which business areas is Rajeev most experienced in?

Rajeev is most experienced in business areas like Product Development, Information Technology (IT), and Quality Assurance (QA). Rajeev also has some experience in Operations, Marketing, and Business Intelligence.

Which industries has Rajeev worked in recently?

Rajeev has recently worked in industries like Retail, Tourism and Hospitality, and Food and Beverage.

Which business areas has Rajeev worked in recently?

Rajeev has recently worked in business areas like Information Technology (IT), Product Development, and Marketing.

What is Rajeev's education?

Rajeev holds a Master in Business Administration from IE Business School, Madrid, Spain & Porto Business School – University of Porto and a Bachelor in Electronics & Communication from Vinayaka Mission University.

Does Rajeev have any certificates?

Rajeev has 5 certificates. Among them, these include: Bloomberg Finance Fundamentals, Certified Bloomberg Market Concepts, Environmental, Social, and And Governance (ESG).

What is the availability of Rajeev?

Rajeev is immediately available full-time for suitable projects.

What is the rate of Rajeev?

Rajeev's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Rajeev?

To hire Rajeev, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Market avg: 650-810 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.