David Barel
Senior UX Researcher & Strategic Consultant
Experience
Senior UX Researcher & Strategic Consultant
adidas
- Leading mixed-methods discovery for the adidas Running App, using interviews, surveys (incl. choice-modeling), and AI-powered market/app-review intelligence to surface user needs and engagement opportunities.
- Partnering closely with Product, Content Storytelling, CRM, and Analytics teams to translate insights into product direction, segmentation opportunities, and rapid experimentation.
- Synthesizing extensive internal and external research to map knowns, identify critical knowledge gaps, and build an evidence-based research roadmap that supports continuous discovery and optimization.
- Championing AI-supported research practices by guiding cross-functional teams in leveraging AI for faster user feedback synthesis, market intelligence, and rapid workflows.
Senior UX Researcher
Überseehub
- Drove product optimization and strategy for a proptech mobile app by executing a rapid, mixed-methods research program combining UX audits with quantitative experimentation; partnered with PM, UXD, and Marketing to define and monitor key experience metrics and translate strategic narratives (including a 25% increase in app engagement) into actionable recommendations for the Managing Directors.
- Pioneered strategic market investigations on competitive and feature opportunities across the entire fintech product portfolio by leveraging AI-powered deep research queries and rapid thematic analysis of hundreds of user-generated reviews; uncovered high-value product differentiation opportunities, technical pain points, and subscription friction, directly informing the product team's vision and strategic market positioning.
- Led foundational qualitative research across two main products by scripting, conducting, and analyzing in-depth user interviews; blended semi-structured interview protocols with think-aloud tasks to uncover user needs and jobs-to-be-done (JTBD), alongside perceptions and comprehension of early-stage prototypes, which directly informed business decisions and validated or pivoted product direction for key features.
- Acted as the UXR team of one and a consultant to the Managing Directors, supporting vision and strategy discussions across three product lifecycle stages; de-risked critical product assumptions through mixed-methods research and drove the shift from ad hoc research to a data-driven process, building a unified research roadmap that ensures efficient design sprints and user-informed product decisions.
Lead UX Researcher
Spread Group
- Consulted D-level executives and led a team of 15+ cross-functional stakeholders to challenge assumptions and drive data-informed decisions, contributing to a large-scale online shop redesign and shaping the customer experience strategy across US and European markets.
- Partnered with the Data Analytics team to design and execute rapid, iterative experiments; utilized quick on-site UXR surveys (1-week cycles) to establish high-confidence hypotheses for site experiments, informing large-scale A/B tests and redesign strategy to de-risk design decisions and build evidence for future conversion rate optimization efforts across B2B and B2C segments.
- Conducted deep contextual inquiry (12 in-depth interviews) into the B2B customer experience, revealing critical insights into task flows, solution complexity needs, and ordering patterns; informed a strategic differentiation strategy for two distinct e-commerce properties, enabling creation of a high-value shopping flow tailored to business users.
Senior UX Researcher
adidas
- Drove organizational change and methodological rigor by critiquing and revising the company's use of NPS, influencing senior leadership; leveraged NLP techniques to structure and analyze open-ended NPS data, resulting in re-tooled targeting and improved follow-up questions for better feedback automation.
- Led evaluative mixed-methods studies, applying NLP concepts to analyze customer service logs and large-scale open-ended survey responses, defining and measuring critical user sentiments to achieve a 20%+ increase in engagement and net sales through UX/CX optimizations.
- Executed high-stakes preference modeling efforts using MaxDiff surveys grounded in mixed-methods preparation, including stakeholder workshops, expert interviews, and secondary industry research, prioritizing features and loyalty rewards for critical customer segments.
- Spearheaded iterative optimization of digital touchpoints, running 300+ unmoderated qualitative studies and usability tests to rapidly identify user friction points, inform flagship app and website enhancements, and boost user engagement.
- Partnered with Marketing and global markets (EU, NAM, LAM) during a one-month sprint to develop a data-backed messaging strategy for the loyalty program; designed and executed targeted surveys delivering taglines and messaging up to 10x more appealing while mitigating language that alienated key segments.
Learner Experience Design Intern
Babbel
- Conducted in-context user research and interaction analysis to optimize Babbel Live by identifying instructor behavior patterns and driving feature enhancements that improved engagement and instructional quality.
- Created actionable design frameworks for game-based learning and gamification, synthesizing insights from competitive analysis, literature, and internal workshops to guide product innovation and inspire new feature concepts.
UCD Instructor
Northwestern University
- Co-developed and led a program teaching design and engineering students to critically approach technology and create accessible solutions for individuals with disabilities, emphasizing inclusive design and accessibility.
- Mentored student teams on stakeholder interviews, design assumptions, and iterative testing to deliver impactful accessibility solutions.
PhD Research Lead
TIILT (Technological Innovations for Inclusive Learning and Teaching)
- Conducted a mixed-methods dissertation on teachers’ needs, challenges, and practices with game-based teaching; employed contextual inquiry, artifact analysis, interviews, and surveys to uncover barriers, instructional strategies, and student engagement patterns.
- Directed six interdisciplinary research projects, combining contextual inquiry, experimental design, and user testing.
- Managed interdisciplinary teams of designers, researchers, and engineers, iteratively developing educational technologies, conducting lab user testing, and running field experiments.
UX and Design Research Coordinator
miLab
- Supported human-computer interaction experiments in the fields of robotics and assistive technology design.
Research Assistant
CAN lab
- Programmed and conducted experiments using DirectRT and eye-tracking to study emotion perception in speech.
- Designed, conducted, and analyzed an honors thesis experiment testing stereotype threat in older adults during cognitive screening by younger versus older clinicians.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Education (9 years), Fashion (3.5 years), Retail (3.5 years), Sport (3.5 years), Healthcare (2 years), and Information Technology (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Research and Development (13 years), Product Development (11.5 years), Project Management (6.5 years), Marketing (3.5 years), and Business Intelligence (1 year).
Summary
UX Researcher with deep expertise in driving confident product and business decisions through strategic, iterative, end-to-end research. I combine methodological rigor with the ability to work fast in complex, high-velocity environments, using qualitative methods (e.g., interviews & usability testing) and advanced quantitative techniques (e.g., global surveys & choice-preference modeling). Comfortable owning research projects independently, from scoping to delivery while collaborating closely with cross-functional teams to align fast, drive momentum, and ensure insights land where they matter most. Recognized for influencing senior stakeholders and partnering cross-functionally to ground product direction, experimentation, and strategic decisions in empirical evidence and the voice of the customer.
Skills
Quantitative Research:
- Excel
- Experimental Research
- Qualtrics
- R
- Sentiment/topic Analysis (Nlp)
- Survey Research
- Ux Metrics
Qualitative Research:
- Ai-powered Qualitative Data Analysis
- Contextual Inquiry
- Ethnography
- Interviews
- Thematic Analysis
- Unmoderated Sessions
Design Research:
- Accessibility Evaluation
- Customer Journey Mapping
- Design Thinking
- Prototype Testing
- Usability Testing
Soft Skills:
- Collaboration
- Leadership
- Storytelling
Languages
Education
Northwestern University
Doctor of Philosophy · Learning Sciences · Evanston, United States
Reichman University
Bachelor of Arts · Psychlogy · Herzliya, Israel
Certifications & licenses
AI Customer Research Analysis
Maven
Better Brand Health Tracking (BBHT)
Quantilope
Profile
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