Recommended expert
Tim Tschapek
Senior UX Researcher & Strategist
Experience
Oct 2022 - Present
3 years 4 monthsSenior UX Researcher & Strategist
LOVOO GmbH
- Facilitated several cross-functional workshops for strategic tasks, such as positioning strategy and UX & business strategy, including C-level-only workshops and a 2-day workshop with >20 participants.
- Identified 3 major strategy gaps by internally using empirical research methods (stakeholder interviews) and advised management to develop a framework that combines user value & business value.
- Advised product management to develop a product strategy that is user-centric, results-oriented, and focused on leading indicators, including a North Star Framework.
- Worked with design and product stakeholders to develop a discovery framework that systematizes our discovery efforts and makes them less prone to solution thinking.
- Conducted a major quantitative Jobs-to-be-done study to prioritize >150 user needs and pain points that were validated in previous research projects. Results inform product strategy and future discovery efforts of 3 Dev teams.
Oct 2021 - Sep 2022
1 yearSenior UX Researcher
LOVOO GmbH
- Conducted qualitative discovery research to identify several opportunities to extend our user journey, which resulted in the new "Date Map" feature.
- Performed quantitative validation (Survey, KANO) of major pain points and evaluation of viability and desirability of first solutions.
- Ran >40 continuous, iterative UX tests from early mockups to prototypes to post-release testing in close collaboration with product design.
- Conducted major yearly surveys across different segments in four markets (DACH & FRITES). Findings delivered major differentiation insights for the brand repositioning efforts of marketing.
- Worked together with several stakeholders (CRM, Analytics, PM) to improve our continuous CSAT survey, e.g., by implementing an automated analysis of open-ended text answers.
- Created templates for our reports and graphs based on stakeholder feedback and needs.
- Collaborated with lead on our team vision, mission & roadmap.
- Shared knowledge and new insights in creative & entertaining ways across the whole company.
Jan 2017 - Jan 2018
1 year 1 monthGraduate Research Associate
Dresden University of Technology
- Participated in the project "Algorithmic Turn of the Public: Opportunities and Risks of ICT for Political Information Literacy" funded by BMBF, a mixed method study that combined qualitative interviews, CATI, user tracking, experience sampling, and diary study.
- Led a seminar for 20 bachelor students to conduct their first empirical research project.
Oct 2016 - Nov 2019
3 years 2 monthsFreelancer
Funkturm
- Responsible for quantitative analysis and data journalism projects.
- Provided social media consulting for several clients of the communications agency.
Summary
Full Stack Mixed Methods Researcher & Strategist who is currently helping to reinvent dating @LOVOO. Passionate about systematizing, thinking in models and reducing complexity to enable informed decisions. Always challenging the status quo.
Languages
German
NativeEnglish
AdvancedEducation
Feb 2018 - Nov 2019
Dresden University of Technology (TUD)
NNGroup PhD Scholarship (unfinished) · Dresden, Germany
Oct 2012 - Dec 2016
Dresden University of Technology
M.A., Communication Science · Communication Science · Dresden, Germany
Oct 2009 - Sep 2012
Dresden University of Technology
B.A., Communication Science · Communication Science · Dresden, Germany
Certifications & licenses
Becoming A UX Strategist
Dresden University of Technology
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Tim based?
Tim is based in Dresden, Germany and can operate in on-site, hybrid, and remote work models.
What languages does Tim speak?
Tim speaks the following languages: German (Native), English (Advanced).
How many years of experience does Tim have?
Tim has at least 8 years of experience. During this time, Tim has worked in at least 4 different roles and for 3 different companies. The average length of individual experience is 2 years. Note that Tim may not have shared all experience and actually has more experience.
What roles would Tim be best suited for?
Based on recent experience, Tim would be well-suited for roles such as: Senior UX Researcher & Strategist, Senior UX Researcher, Graduate Research Associate.
What is Tim's latest experience?
Tim's most recent position is Senior UX Researcher & Strategist at LOVOO GmbH.
What companies has Tim worked for in recent years?
In recent years, Tim has worked for LOVOO GmbH.
Which industries is Tim most experienced in?
Tim is most experienced in industries like Information Technology (IT), Advertising, Media, and Entertainment and Publishing. Tim also has some experience in Education.
Which business areas is Tim most experienced in?
Tim is most experienced in business areas like Research and Development (R&D), Product Development, and Strategy and Planning. Tim also has some experience in Business Intelligence and Marketing.
Which industries has Tim worked in recently?
Tim has recently worked in industries like Information Technology (IT).
Which business areas has Tim worked in recently?
Tim has recently worked in business areas like Product Development, Research and Development (R&D), and Strategy and Planning.
What is Tim's education?
Tim holds a Doctorate from Dresden University of Technology (TUD), a Master in Communication Science from Dresden University of Technology and a Bachelor in Communication Science from Dresden University of Technology.
Does Tim have any certificates?
Tim has 1 certificate: Becoming A UX Strategist.
What is the availability of Tim?
The availability of Tim needs to be confirmed.
What is the rate of Tim?
Tim's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Tim?
To hire Tim, click the Meet button on the profile to request a meeting and discuss your project needs.
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Market avg: 890-1050 €
Market avg: 890-1050 €
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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