Matthias Blaß
Freelance Trainer, Mentor
Experience
Feb 2024 - Present
1 year 6 months Berlin, Germany
Freelance Trainer, Mentor
XDi – Experience Design Institut GmbH
- Trainer and Mentor for Agile Project- and Product Management.
Jan 2024 - Present
1 year 7 months Ellerhoop, Germany
Freelance ProdUXtmanager®
Self-employed
- As a product manager and UX expert, I am currently supporting an IT service provider for all German cooperative banks. The project involves designing a new customer portal for IT administration and organization, which provides centralized access for the bank's own and third-party applications.
- Development of the product vision
- Conducting user research and customer interviews
- Derivation of mockups and wireframes for development
- Definition of capabilities and features and transfer to a backlog
- Support with system and acceptance tests
- Agile process model, SAFe
Feb 2022 - Dec 2023
1 year 11 months Herborn, Germany
Product Owner & UX Expert
SynoptiCons Deutschland GmbH
- Collaboration on a one-stop-shop SaaS platform for international manufacturers to manage the entire EPR lifecycle (assessment, licensing, reporting, monitoring): Requirements analysis, backlog management (Jira), wireframing (Figma), landing page creation (WordPress), UX writing, user acceptance testing.
- Managing two SaaS solutions in the context of EPR (Extended Producer Responsibility) and Recyclability Assessment for manufacturers in Germany, Austria and France: Stakeholder management, requirements analysis, change request management, offer preparation and sales support, backlog management (Jira), wireframing (Figma), user acceptance testing.
- Collaboration on concept study "Recycling Incentive App" with pilot phase in Finland: Conducting stakeholder workshops with international users, user story mapping, design & naming tests (RapidUsertest), wireframing & prototyping (Figma).
- Management of a "Recycling Incentive App" in Austria: Stakeholder management, requirements analysis, backlog management (Jira), redesign development and style guide creation (Figma), user testing (RapidUsertest), release management (App Store, Play Store), user acceptance testing.
- Further participation in the development of the corporate strategy and the resulting product portfolio strategy as well as the new self-managing organization.
Jul 2009 - Dec 2021
12 years 6 months Hamburg, Germany
Strategy Lead / Product Owner / Head of Department / Team Leader
Hanseatic Bank GmbH & Co. KG (Société Générale / Otto Group)
- Strategy Lead Customer Self Services: Development of the product strategy for Access & Identity Management for online banking, further development of the online banking product strategy, budget planning and control as well as technical management of two agile development teams (13 employees), compliance with the regulatory roadmap, requirements and stakeholder management, support for the agile transformation of the entire company.
- Product Owner Customer Portal: Launch of the new online banking platform (in-house development): Development of the product vision, development of product roadmap, budget planning and control of the agile development team, requirements analysis, backlog management (Jira), introduction of OKR, lead UX (control of external designers, UX/UI design, user research, user testing, design sprints), compliance with the regulatory roadmap.
- Head of Product: Leadership & development of eleven employees, overall responsibility for credit cards, loans and insurance products, preparation of business cases, budget planning and control, competitive analysis, permanent supervision, project management for new product launches, stakeholder management, relaunch of the corporate website (2015).
- Team Lead Online Marketing: Leadership & development of three employees, relaunch of corporate website (2011), launch of customer satisfaction measurement, launch of a campaign management tool, launch of a B2B financing solution for e-commerce stores, expansion of online marketing (SEO, SEA, affiliate marketing, email marketing), introduction of conversion optimization, budget planning and control.
- Member of the change management team for digital transformation when setting up a new agile division.
Nov 2007 - Jun 2009
1 year 8 months Hamburg, Germany
New Media Specialist
Deutscher Ring Lebensversicherungs-AG
- Specialist for projects focusing on conversion optimization, email marketing, B2B/sales partner and broker website development.
Jul 1998 - Oct 2007
9 years 4 months Hamburg, Germany
Freelance Project Manager
Self-employed
- Digital project development for Masterfoods (B2B portals), Rotring (campaign landing pages), Senseo (campaign landing pages), T-Online (campaign landing pages), parmapharm (launch of Web2Print solution), Deutsche Bank (launch of multi-finance platform), BHW Bank (launch of online banking), Sparkasse Bremen (relaunch of online banking).
Oct 1997 - Jun 1998
9 months Munich, Germany
Field Sales Representative
PGM Art worlD
- Account management & sales.
Mar 1995 - Jul 1997
2 years 5 months Stuttgart, Germany
Technical Draftsman, Project Manager
Architekten Kappes & Scholz
- Work and execution planning, collaboration on tenders, support with construction management and supervision.
Oct 1994 - Feb 1995
5 months Stuttgart, Germany
Architecture and Model Making Intern
Architekten Auer & Weber
- Model making.
Summary
As a ProdUXtmanager® (Product Owner & UX Professional), I support the development of sustainable and accessible digital solutions for people and the environment.
Languages
German
Native
English
Advanced
Education
Aug 1991 - Sep 1994
Harnisch GmbH
Technical Draftsman · Apparatus and Tank Construction · Meckesheim, Germany
Sep 1982 - Jun 1991
Adolf Schmitthenner Gymnasium
German High School Diploma · Neckarbischofsheim, Germany
Certifications & licenses
Certified Scrum Practitioner – Scrum Master
UXQB® Certified Professional for Usability and User Experience
Certified Scrum Practitioner – Product Owner
Green Skills Certificate
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