Matthias Blaß

Freelance Trainer, Mentor

Ellerhoop, Germany

Experience

Feb 2024 - Present
1 year 6 months
Berlin, Germany

Freelance Trainer, Mentor

XDi – Experience Design Institut GmbH

  • Trainer and Mentor for Agile Project- and Product Management.
Jan 2024 - Present
1 year 7 months
Ellerhoop, Germany

Freelance ProdUXtmanager®

Self-employed

  • As a product manager and UX expert, I am currently supporting an IT service provider for all German cooperative banks. The project involves designing a new customer portal for IT administration and organization, which provides centralized access for the bank's own and third-party applications.
  • Development of the product vision
  • Conducting user research and customer interviews
  • Derivation of mockups and wireframes for development
  • Definition of capabilities and features and transfer to a backlog
  • Support with system and acceptance tests
  • Agile process model, SAFe
Feb 2022 - Dec 2023
1 year 11 months
Herborn, Germany

Product Owner & UX-Expert

SynoptiCons Deutschland GmbH

  • Collaboration on a one-stop-shop SaaS platform for international manufacturers to manage the entire EPR lifecycle (assessment, licensing, reporting, monitoring): Requirements analysis, backlog management (Jira), wireframing (Figma), landing page creation (WordPress), UX-writing, user acceptance testing.
  • Managing two SaaS solutions in the context of EPR (Extended Producer Responsibility) and Recyclability Assessment for manufacturers in Germany, Austria and France: Stakeholder management, requirements analysis, change-request-management, offer preparation and sales support, backlog management (Jira), wireframing (Figma), user acceptance testing.
  • Collaboration on concept study "Recycling Incentive App" with pilot phase in Finland: Conducting stakeholder workshops with international users, user story mapping, design & naming tests (RapidUsertest), wireframing & prototyping (Figma).
  • Managing of a "Recycling Incentive App" in Austria: Stakeholder management, requirements analysis, backlog management (Jira), re-design development and styleguide creation (Figma), user testing (RapidUsertest), release management (App Store, Play Store), user acceptance testing.
  • Furthermore, participation in the development of the corporate strategy and the resulting product portfolio strategy as well as the new self-managing organization.
Jul 2009 - Dec 2021
12 years 6 months
Hamburg, Germany

Strategy Lead / Product Owner / Head of Department / Team Leader

Hanseatic Bank GmbH & Co. KG (Société Générale / Otto Group)

  • Strategy Lead Customer Self Services: Development of the product strategy for Access & Identity Management for online banking, further development of the online banking product strategy, budget planning and control as well as technical management of two agile development teams (13 employees), compliance with the regulatory roadmap, requirements and stakeholder management, support for the agile transformation of the entire company.
  • Product Owner Customer Portal: Launch of the new online banking platform (in-house development): Development of the product vision, development of product roadmap, budget planning and control of the agile development team, requirements analysis, backlog management (Jira), introduction of OKR, lead UX (control of external designers, UX/UI design, user research, user testing, design sprints), compliance with the regulatory roadmap.
  • Head of Product: Leadership & development of eleven employees, overall responsibility for credit cards, loans and insurance products, preparation of business cases, budget planning and control, competitive analysis, permanent supervision, project management for new product launches, stakeholder management, relaunch of the corporate website (2015).
  • Team Lead Online Marketing: Leadership & development of three employees, relaunch of corporate website (2011), launch of customer satisfaction measurement, launch of a campaign management tool, launch of a B2B financing solution for e-commerce stores, expansion of online marketing (SEO, SEA, affiliate marketing, e-mail marketing), introduction of conversion optimization, budget planning and control.
  • Member of the change management team for digital transformation when setting up a new agile division.
Nov 2007 - Jun 2009
1 year 8 months
Hamburg, Germany

Fachmanager New Media

Deutscher Ring Lebensversicherungs-AG

  • Specialist for projects focusing on conversion optimization, email marketing, B2B/sales partner and broker website development.
Jul 1998 - Oct 2007
9 years 4 months
Hamburg, Germany

Freelance Project Manager

Self-employed

  • Digital project development for Masterfoods (B2B portals), Rotring (campaign landing pages), Senseo (campaign landing pages), T-Online (campaign landing pages), parmapharm (launch of Web2Print solution), Deutsche Bank (launch of multi-finance platform), BHW Bank (launch of online banking), Sparkasse Bremen (relaunch of online banking).
Oct 1997 - Jun 1998
9 months
Munich, Germany

Sales representative in the field

PGM Art worlD

  • Account management & sales.
Mar 1995 - Jul 1997
2 years 5 months
Stuttgart, Germany

Technical draftsman, project manager

Architekten Kappes & Scholz

  • Work and execution planning, collaboration on tenders, support with construction management and supervision.
Oct 1994 - Feb 1995
5 months
Stuttgart, Germany

Internship architecture and model making

Architekten Auer & Weber

  • Model making.

Summary

As a ProdUXtmanager® (Product Owner & UX Professional), I support the development of sustainable and accessible digital solutions for people and the environment.

Languages

German
Native
English
Advanced

Education

Aug 1991 - Sep 1994

Harnisch GmbH

Technical Draftsman · Apparatus and Tank Construction · Meckesheim, Germany

Sep 1982 - Jun 1991

Adolf Schmitthenner Gymnasium

German high school diploma (Abitur) · Neckarbischofsheim, Germany

Certifications & licenses

Certified Scrum Practitioner – Scrum Master

UXQB® Certified Professional for Usability and User Experience

Certified Scrum Practitioner – Product Owner

Green Skills Certificate