Konstantin Escher

Lead User Researcher & UX Consultant

Berlin, Germany

Experience

Oct 2021 - Present
3 years 10 months
Berlin, Germany

Lead User Researcher & UX Consultant

Self-Employed

  • I am helping companies increase their customer-centricity and confidence in decision-making by running qualitative and quantitative user research projects.
  • I am supporting clients during their UX kick-off phases by hiring and mentoring internal UX professionals and setting up tools, principles, and processes.
Jan 2020 - Sep 2021
9 months
Berlin, Germany

Head of User Research

OneFootball

  • When I joined OneFootball, I was the first and only UX researcher in the company.
  • In my role, I initiated customer-centric work principles and grew an understanding of the discipline.
  • Over the years, I hired a team to join my efforts, growing User Research into a department of nine specialists.
  • My term served as a central agency for insights.
  • We ran research for most divisions: from product design to marketing, business development, sales, brand marketing, social media, and HR.
  • During my time at OneFootball, we managed to increase the monthly # of active app users from 3 million to 13 million globally.
Apr 2018 - Jan 2021
2 years 10 months
Berlin, Germany

User Research Lead

OneFootball

  • When I joined OneFootball, I was the first and only UX researcher in the company.
  • In my role, I initiated customer-centric work principles and grew an understanding of the discipline.
  • Over the years, I hired a team to join my efforts, growing User Research into a department of nine specialists.
  • My term served as a central agency for insights.
  • We ran research for most divisions: from product design to marketing, business development, sales, brand marketing, social media, and HR.
  • During my time at OneFootball, we managed to increase the monthly # of active app users from 3 million to 13 million globally.
Jun 2016 - May 2018
2 years
Berlin, Germany

UX Researcher

OneFootball

  • When I joined OneFootball, I was the first and only UX researcher in the company.
  • In my role, I initiated customer-centric work principles and grew an understanding of the discipline.
  • Over the years, I hired a team to join my efforts, growing User Research into a department of nine specialists.
  • My term served as a central agency for insights.
  • We ran research for most divisions: from product design to marketing, business development, sales, brand marketing, social media, and HR.
  • During my time at OneFootball, we managed to increase the monthly # of active app users from 3 million to 13 million globally.
Aug 2015 - May 2016
10 months
Berlin, Germany

Jr. User Researcher

HERE Technologies

  • As part of the Automotive division, I was planning, supervising, and analyzing qualitative and quantitative user research.
  • In an eye-tracking driving simulator, I was testing the safety of our in-car software solutions.
Aug 2014 - Jul 2015
1 year
Switzerland

Research Assistant & Trainee

Universities of Basel & Bern

  • Within the departments of Social Psychology and Social Neuroscience, I was preparing and supervising online and lab-based studies.
  • I ran data analysis in R and SPSS and built survey templates in Inquisit Lab.
Jan 2007 - Dec 2015
8 years
Germany

Writer

Agencies in Germany & Switzerland

  • During my studies, I was working as an advertising writer for the Diemar, Jung & Zapfe advertising agency in Erfurt (2.5 years), as well as mjm.cc in Basel (3 years) and Eschnapur media production (6 months) in Leipzig and Axel Springer Verlag (2 months) in Berlin.

Summary

7+ years of helping organizations understand their consumers via mixed-methods user research

Languages

German
Native
English
Advanced

Education

Oct 2011 - Jun 2015

University of Basel

Master of Science in Psychology, Specialization in Social, Economic and Decision-Making Psychology · Basel, Switzerland

Oct 2007 - Jun 2010

University of Erfurt

Bachelor of Arts in Psychology & Communications · Erfurt, Germany