Christoph Stoelzel
Project Manager & Scrum Master
Experience
Program Manager
PTC
Implementation of a Digital Operational Platform in production as part of the IoT program of a German pharmaceutical company.
- Takeover of the escalated program
- Restructuring and integration of appropriate PMO processes (controlling,reporting)
- Support of the new program management
- The program is de-escalated after 4 months
Responsibility: International team of 15 employees in Canada, USA and Germany
Tools: MS Office, Jira, Confluence, Share Point
Scrum Master & Project Manager
Deutsche Bank
Introduction of a management system for digital certificates in the crypto area. Integration of certificates of approx. 2,500 applications into the certificate management system.
- Initializing the project in an agile structure with 2 teams (Scrum & Kanban)
- Transitioning the project into a squad structure according to Spotify as part of the introduction of agility at the customer
- Restructuring the project into 3 squads (Scrum & Kanban) based on support levels according to ITIL
- Fulfilling tasks as project manager: creating business case, responsible for project control and managing suppliers
Responsibility: Managing an international team of 40 employees in Germany, India, USA
Tools: MS Office, Jira, Confluence, Share Point
Freelancer | Project & Program Manager, Agile Coach, Team Coach & Personal Coach
Project Manager & Agile Coach
Techem Energy Services GmbH
Introduction of an ultrasonic energy meter
- Developed a new ultrasonic energy meter program with radio technology (OMS) that complies with GDPR requirements and integration of the device into the core business processes of installation, meter reading and billing
- Responsible for program management and controlling with 6 device types and approx. 300 variants, incl. reporting
- Managed suppliers and implemented firmware according to agile methods
Responsibility: Budget of 2,700 man-days | managed 40 employees
Tools: Classic project management, Kanban, Stage-Gate process, embedded software development, MS Office, HP Alma, SAP FI
Program Manager
Unity Media GmbH
Carrier grade operations B2B
- Established carrier structures in the company as well as a performant fault management with provision of management processes
- Integrated a B2B SLA management and developed a B2B CRM system
- Remediated and structured a time-critical, escalated program after 14 months of operation and managed the IT, technical and B2B departments, responsible for conflict management
Responsibility: Managed the concert-wide program with 4 project managers
Tools: Classic project management, MS Office, MS Project
Program Manager & Product Owner
Unity Media GmbH
Introduction of SEPA
- Analyzed and realized SEPA requirements in the finance and customer communication processes
- Analyzed compliance and defined governance regarding SEPA
- Analyzed processes in the corporate environment and adapted processes
- Built and structured the program in 27 subprojects (maintenance projects, SAP projects, software projects, organizational projects, customer communication projects…)
- Responsible for software engineering as well as IT service management
Responsibility: Group-wide realization with a core team of 5 employees
Completion: SEPA was adopted in regular operation
Project Manager
Unity Media GmbH
Introduction of Master Print Interface
- In the context of the merger with Kabel BW: Introduced an output management solution for letter and mail dispatch, as well as for archiving documents
- Carried out industry analysis and feasibility study, "output management"
- Introduced the tool and integration of the solution into the business processes
- Established support and development structures for the group's output management processes
Responsibility: Managed the system introduction and building of the new service unit
Completion: The tool is operationally used in the specialist department
Tools: Traditional project management, MS Office, MS Project
Project Manager & Head of App Innovation
1&1 Internet AG
SaaS marketplace business app
- Realized a SaaS marketplace for a cloud application in the B2B area
- Restructured the division for integration into the organizational structure
Responsibility: Managed 10 employee
Methods: Kanban
Tools: Classic project management, Kanban, Intellishop eCommerce Suite 5.0, MySQL, Google Analytics/ eTracker /Bugtracker Bugzilla
Senior Consultant
Proventa AG
Management consultancy | revenue: €14 million | 70 internal & 140 external employees
- Managed and coordinated complex customer projects, among others through agile project management methods as Scrum master and agile coach
- Achieved strong customer loyalty through long-term and successful project assignments
- Function as in-house personal coach and communication trainer for employees
- Further developed companies (near shore) and handled offer management
Project Manager
Deutsche Telekom AG
Consolidation of the realization of permission marketing of the group pillars
- Analyzed and optimized IT-supported processes for controlling the data protection clause regarding customer data. Initialization of the measure and establishment of the project technical side
- Responsible for group-wide requirements management – software engineering
Responsibility: Group-wide realization with a core team of 6 persons
Project Manager
Deutsche Telekom AG
Group-wide customer view on the point of contact
- Realized a group-wide intranet application to display customer data at the point of customer contact initialization of the measure and built a project specialist area
- Responsible for a group-wide requirement engineering, software engineering und roll-out of the solution in the T-Punke shops and in the call center
Responsibility: Group-wide realization with a core team of 9 persons
Senior Consultant
T-Systems International GmbH
Information and communications technology service provider | revenue: €8.6 billion | 37,500 employees
- Managed and coordinated various major projects within the Group as well as in customer projects
- Responsible for bid management and sales consulting