Christoph Stölzel

Program Manager

Karlsruhe, Germany

Experience

May 2022 - Oct 2022
6 months
Boston, United States

Program Manager

PTC

  • Implementation of a Digital Operational Platform in production as part of the IoT program of a German pharmaceutical company.
  • Takeover of the escalated program.
  • Restructuring and integration of appropriate PMO processes (controlling, reporting).
  • Support of the new program management.
  • The program is de-escalated after 4 months.
  • Responsibility: International team of 15 employees in Canada, USA and Germany.
  • Tools: MS Office, Jira, Confluence, Share Point.
Dec 2019 - Apr 2022
2 years 5 months
Eschborn, Germany

Scrum Master & Project Manager

Deutsche Bank

  • Introduction of a management system for digital certificates in the crypto area. Integration of certificates of approx. 2,500 applications into the certificate management system.
  • Initializing the project in an agile structure with 2 teams (Scrum & Kanban).
  • Transitioning the project into a squad structure according to Spotify as part of the introduction of agility at the customer.
  • Restructuring the project into 3 squads (Scrum & Kanban) based on support levels according to ITIL.
  • Fulfilling tasks as project manager: creating business case, responsible for project control and managing suppliers.
  • Responsibility: Managing an international team of 40 employees in Germany, India, USA.
  • Tools: MS Office, Jira, Confluence, Share Point.
Jul 2018 - Present
7 years

Project & Program Manager, Agile Coach, Team Coach & Personal Coach

Freelancer

Nov 2017 - Sep 2019
1 year 11 months
Eschborn, Germany

Project Manager & Agile Coach

Techem Energy Services GmbH

  • Introduction of an ultrasonic energy meter.
  • Developed a new ultrasonic energy meter program with radio technology (OMS) that complies with GDPR requirements and integration of the device into the core business processes of installation, meter reading and billing.
  • Responsible for program management and controlling with 6 device types and approx. 300 variants, incl. reporting.
  • Managed suppliers and implemented firmware according to agile methods.
  • Responsibility: Budget of 2,700 man-days | managed 40 employees.
  • Tools: Classic project management, Kanban, Stage-Gate process, embedded software development, MS Office, HP Alma, SAP FI.
Nov 2014 - Sep 2015
11 months
Cologne, Germany

Program Manager

Unity Media GmbH

  • Carrier grade operations B2B.
  • Established carrier structures in the company as well as a performant fault management with provision of management processes.
  • Integrated a B2B SLA management and developed a B2B CRM system.
  • Remediated and structured a time-critical, escalated program after 14 months of operation and managed the IT, technical and B2B departments, responsible for conflict management.
  • Responsibility: Managed the concert-wide program with 4 project managers.
  • Tools: Classic project management, MS Office, MS Project.
May 2013 - Feb 2015
1 year 10 months
Cologne, Germany

Program Manager & Product Owner

Unity Media GmbH

  • Introduction of SEPA.
  • Analyzed and realized SEPA requirements in the finance and customer communication processes.
  • Analyzed compliance and defined governance regarding SEPA.
  • Analyzed processes in the corporate environment and adapted processes.
  • Built and structured the program in 27 subprojects (maintenance projects, SAP projects, software projects, organizational projects, customer communication projects…).
  • Responsible for software engineering as well as IT service management.
  • Responsibility: Group-wide realization with a core team of 5 employees.
  • Completion: SEPA was adopted in regular operation.
Oct 2012 - May 2013
8 months
Cologne, Germany

Project Manager

Unity Media GmbH

  • Introduction of Master Print Interface.
  • In the context of the merger with Kabel BW: Introduced an output management solution for letter and mail dispatch, as well as for archiving documents.
  • Carried out industry analysis and feasibility study, “output management”.
  • Introduced the tool and integration of the solution into the business processes.
  • Established support and development structures for the group's output management processes.
  • Responsibility: Managed the system introduction and building of the new service unit.
  • Completion: The tool is operationally used in the specialist department.
  • Tools: Traditional project management, MS Office, MS Project.
Jul 2011 - Apr 2012
10 months
Karlsruhe, Germany

Project Manager & Head of App Innovation

1&1 Internet AG

  • SaaS marketplace business app.
  • Realized a SaaS marketplace for a cloud application in the B2B area.
  • Restructured the division for integration into the organizational structure.
  • Responsibility: Managed 10 employees.
  • Methods: Kanban.
  • Tools: Classic project management, Kanban, Intellishop eCommerce Suite 5.0, MySQL, Google Analytics/ eTracker /Bugtracker Bugzilla.
Feb 2008 - Jun 2018
10 years 5 months
Frankfurt, Germany

Senior Consultant

Proventa AG

  • Managed and coordinated complex customer projects, among others through agile project management methods as Scrum master and agile coach.
  • Achieved strong customer loyalty through long-term and successful project assignments.
  • Function as in-house personal coach and communication trainer for employees.
  • Further developed companies (near shore) and handled offer management.
Jan 2007 - Aug 2007
8 months
Bonn, Germany

Project Manager

Deutsche Telekom AG

  • Consolidation of the realization of permission marketing of the group pillars.
  • Analyzed and optimized IT-supported processes for controlling the data protection clause regarding customer data. Initialization of the measure and establishment of the project technical side.
  • Responsible for group-wide requirements management – software engineering.
  • Responsibility: Group-wide realization with a core team of 6 persons.
Apr 2005 - Dec 2009
3 years 9 months
Bonn, Germany

Project Manager

Deutsche Telekom AG

  • Group-wide customer view on the point of contact.
  • Realized a group-wide intranet application to display customer data at the point of customer contact initialization of the measure and built a project specialist area.
  • Responsible for a group-wide requirement engineering, software engineering und roll-out of the solution in the T-Punke shops and in the call center.
  • Responsibility: Group-wide realization with a core team of 9 persons.
Nov 2001 - Dec 2008
6 years 2 months
Frankfurt, Germany

Senior Consultant

T-Systems International GmbH

  • Managed and coordinated various major projects within the Group as well as in customer projects.
  • Responsible for bid management and sales consulting.
Nov 2000 - Sep 2001
11 months
Stuttgart, Germany

Senior Consultant

Heiler Software AG

Feb 1999 - Jun 2000
1 year 5 months
Aschaffenburg, Germany

IT Consultant

PASS Consulting Group

Jul 1996 - Jan 1999
2 years 7 months
Karlsruhe, Germany

Software-Development

Freelancer

Summary

  • Freelance senior project & program manager with extensive experience in controlling and implementing challenging IT and migration projects
  • Distinct competences in the goal-oriented management of complex projects and programs with strategic conception of viable solutions
  • Profound expertise: Agile & classic project management | nearshore & offshore business integration & development | program management | change & conflict management | IT system implementation | requirements & software engineering | process optimization
  • Coaching: Individual development of team members to increase the achievability of project goals
  • Industry focus: Telecommunications | energy services | finance | software engineering
  • Achievements: Completion of numerous projects within the specified cost and time | turn around and structuring of escalated projects
  • Responsibility: Volume of up to 2,700 person days in cross-functional teams of up to employees
  • Self-reflective and collaborative leader with a high level of commitment, solution-oriented hands-on mentality and strong communication skills
  • assertive | goal-oriented | organized | able to work under pressure | responsible

Languages

German
Native
English
Advanced

Education

Mar 1994 - Jan 1999

University of Applied Sciences Karlsruhe

Diploma in Industrial Engineering, Diplom-Wirtschaftsingenieur FH · Industrial Engineering · Karlsruhe, Germany

Aug 1992 - Jun 1993

Commercial College Offenburg

University Entrance Diploma · Offenburg, Germany

Certifications & licenses

Scrum Master

srum.org

Certified Pentaho BI Platform Consultant

pentaho

ITIL V3 Foundation

Technical Supervisory Association TÜV Süd Akademie

NLP Master Practitioner

Society of NPL