Christoph Stölzel
Program Manager
Experience
May 2022 - Oct 2022
6 months Boston, United States
Program Manager
PTC
- Implementation of a Digital Operational Platform in production as part of the IoT program of a German pharmaceutical company.
- Takeover of the escalated program.
- Restructuring and integration of appropriate PMO processes (controlling, reporting).
- Support of the new program management.
- The program is de-escalated after 4 months.
- Responsibility: International team of 15 employees in Canada, USA and Germany.
- Tools: MS Office, Jira, Confluence, Share Point.
Dec 2019 - Apr 2022
2 years 5 months Eschborn, Germany
Scrum Master & Project Manager
Deutsche Bank
- Introduction of a management system for digital certificates in the crypto area. Integration of certificates of approx. 2,500 applications into the certificate management system.
- Initializing the project in an agile structure with 2 teams (Scrum & Kanban).
- Transitioning the project into a squad structure according to Spotify as part of the introduction of agility at the customer.
- Restructuring the project into 3 squads (Scrum & Kanban) based on support levels according to ITIL.
- Fulfilling tasks as project manager: creating business case, responsible for project control and managing suppliers.
- Responsibility: Managing an international team of 40 employees in Germany, India, USA.
- Tools: MS Office, Jira, Confluence, Share Point.
Jul 2018 - Present
7 years 1 monthProject & Program Manager, Agile Coach, Team Coach & Personal Coach
Freelancer
Nov 2017 - Sep 2019
1 year 11 months Eschborn, Germany
Project Manager & Agile Coach
Techem Energy Services GmbH
- Introduction of an ultrasonic energy meter.
- Developed a new ultrasonic energy meter program with radio technology (OMS) that complies with GDPR requirements and integration of the device into the core business processes of installation, meter reading and billing.
- Responsible for program management and controlling with 6 device types and approx. 300 variants, incl. reporting.
- Managed suppliers and implemented firmware according to agile methods.
- Responsibility: Budget of 2,700 man-days | managed 40 employees.
- Tools: Classic project management, Kanban, Stage-Gate process, embedded software development, MS Office, HP Alma, SAP FI.
Nov 2014 - Sep 2015
11 months Cologne, Germany
Program Manager
Unity Media GmbH
- Carrier grade operations B2B.
- Established carrier structures in the company as well as a performant fault management with provision of management processes.
- Integrated a B2B SLA management and developed a B2B CRM system.
- Remediated and structured a time-critical, escalated program after 14 months of operation and managed the IT, technical and B2B departments, responsible for conflict management.
- Responsibility: Managed the concert-wide program with 4 project managers.
- Tools: Classic project management, MS Office, MS Project.
May 2013 - Feb 2015
1 year 10 months Cologne, Germany
Program Manager & Product Owner
Unity Media GmbH
- Introduction of SEPA.
- Analyzed and realized SEPA requirements in the finance and customer communication processes.
- Analyzed compliance and defined governance regarding SEPA.
- Analyzed processes in the corporate environment and adapted processes.
- Built and structured the program in 27 subprojects (maintenance projects, SAP projects, software projects, organizational projects, customer communication projects…).
- Responsible for software engineering as well as IT service management.
- Responsibility: Group-wide realization with a core team of 5 employees.
- Completion: SEPA was adopted in regular operation.
Oct 2012 - May 2013
8 months Cologne, Germany
Project Manager
Unity Media GmbH
- Introduction of Master Print Interface.
- In the context of the merger with Kabel BW: Introduced an output management solution for letter and mail dispatch, as well as for archiving documents.
- Carried out industry analysis and feasibility study, “output management”.
- Introduced the tool and integration of the solution into the business processes.
- Established support and development structures for the group's output management processes.
- Responsibility: Managed the system introduction and building of the new service unit.
- Completion: The tool is operationally used in the specialist department.
- Tools: Traditional project management, MS Office, MS Project.
Jul 2011 - Apr 2012
10 months Karlsruhe, Germany
Project Manager & Head of App Innovation
1&1 Internet AG
- SaaS marketplace business app.
- Realized a SaaS marketplace for a cloud application in the B2B area.
- Restructured the division for integration into the organizational structure.
- Responsibility: Managed 10 employees.
- Methods: Kanban.
- Tools: Classic project management, Kanban, Intellishop eCommerce Suite 5.0, MySQL, Google Analytics/ eTracker /Bugtracker Bugzilla.
Feb 2008 - Jun 2018
10 years 5 months Frankfurt, Germany
Senior Consultant
Proventa AG
- Managed and coordinated complex customer projects, among others through agile project management methods as Scrum master and agile coach.
- Achieved strong customer loyalty through long-term and successful project assignments.
- Function as in-house personal coach and communication trainer for employees.
- Further developed companies (near shore) and handled offer management.
Jan 2007 - Aug 2007
8 months Bonn, Germany
Project Manager
Deutsche Telekom AG
- Consolidation of the realization of permission marketing of the group pillars.
- Analyzed and optimized IT-supported processes for controlling the data protection clause regarding customer data. Initialization of the measure and establishment of the project technical side.
- Responsible for group-wide requirements management – software engineering.
- Responsibility: Group-wide realization with a core team of 6 persons.
Apr 2005 - Dec 2009
3 years 9 months Bonn, Germany
Project Manager
Deutsche Telekom AG
- Group-wide customer view on the point of contact.
- Realized a group-wide intranet application to display customer data at the point of customer contact initialization of the measure and built a project specialist area.
- Responsible for a group-wide requirement engineering, software engineering und roll-out of the solution in the T-Punke shops and in the call center.
- Responsibility: Group-wide realization with a core team of 9 persons.
Nov 2001 - Dec 2008
6 years 2 months Frankfurt, Germany
Senior Consultant
T-Systems International GmbH
- Managed and coordinated various major projects within the Group as well as in customer projects.
- Responsible for bid management and sales consulting.
Nov 2000 - Sep 2001
11 months Stuttgart, Germany
Senior Consultant
Heiler Software AG
Feb 1999 - Jun 2000
1 year 5 months Aschaffenburg, Germany
IT Consultant
PASS Consulting Group
Jul 1996 - Jan 1999
2 years 7 months Karlsruhe, Germany
Software-Development
Freelancer
Summary
- Freelance senior project & program manager with extensive experience in controlling and implementing challenging IT and migration projects
- Distinct competences in the goal-oriented management of complex projects and programs with strategic conception of viable solutions
- Profound expertise: Agile & classic project management | nearshore & offshore business integration & development | program management | change & conflict management | IT system implementation | requirements & software engineering | process optimization
- Coaching: Individual development of team members to increase the achievability of project goals
- Industry focus: Telecommunications | energy services | finance | software engineering
- Achievements: Completion of numerous projects within the specified cost and time | turn around and structuring of escalated projects
- Responsibility: Volume of up to 2,700 person days in cross-functional teams of up to employees
- Self-reflective and collaborative leader with a high level of commitment, solution-oriented hands-on mentality and strong communication skills
- assertive | goal-oriented | organized | able to work under pressure | responsible
Languages
German
Native
English
Advanced
Education
Mar 1994 - Jan 1999
University of Applied Sciences Karlsruhe
Diploma in Industrial Engineering, Diplom-Wirtschaftsingenieur FH · Industrial Engineering · Karlsruhe, Germany
Aug 1992 - Jun 1993
Commercial College Offenburg
University Entrance Diploma · Offenburg, Germany
Certifications & licenses
Scrum Master
srum.org
Certified Pentaho BI Platform Consultant
pentaho
ITIL V3 Foundation
Technical Supervisory Association TÜV Süd Akademie
NLP Master Practitioner
Society of NPL
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