Product Owner/ Manager User Experience

• Operative product management tasks from ideation to implementation, ensuring alignment with business goals and stakeholder requirements
• Initiation and creation of a Team Playbook to enhance team colaboration, overal effectiveness and improve organisational structures

Managed the offshore development team as functional lead in the implementation of the marketing technology stack within an ent. IT carve-out

• Defined use cases and requirements with cross-functional business owners to implement new systems; translation into - epics - features - user stories
• Backlog management based on value, product roadmap and go-lives
• Agile project delivery as a scrum master - facilitation of scrum events, coaching the dev. team and client product owner in scrum methodology
• Led and facilitated Design Thinking workshops to enable the identification of market-relevant problems, ideation, and solution design.

Part of the experience platform unit, I worked across various industries, supporting the execution and delivery of globaly roled out projects.

As Media Coordinator, in the New York agency, I worked simultaneously in different roles from account management, production and media operations.

• Managed multiple international client accounts from Marriot Rewards, The Luxury Colection Peru & Thailand, Visit California to Travel Alberta; social media strategy and operational account management.
• Led creative content production from concept to distribution, while continuously evaluating timeline, costs, risks, legal requirements, and creative.
• Managed influencer relationships throughout different initiatives, including the organization and facilitation of different events and international trips.
• Implemented and optimised internal/external operational processes across the organization to increase efficiency and transparency across the different teams.