Burkhard Behr
Country Service Manager / Datacenter Lead
Experience
Country Service Manager / Datacenter Lead
Infosys – TAF-P
- Facilitated and coordinated the analysis, transition, and transformation activities between Infosys, its partners, and the customer
- Established communication channels with the IT representatives and IT executives
- Facilitated and coordinated business demand
- Facilitated and coordinated the procurement process from forecast to invoice
Senior Project Manager
Worldline – Marco Polo
- Facilitated and coordinated development and deployment activities between teams in Europe and Australia
- Provided regular status reporting at different levels within the program
Change Manager / Environment Manager / Project Manager
UNIQA – UNIQA Insurance Platform
- Developed change management plans for each release or change initiative covering analysis, planning, implementation, communication, and other change considerations
- Created change management processes and tools to support integration and engagement with change management principles
- Provided leadership, guidance, and technical support to operations management
- Maintained departmental budget to reduce costs
- Prepared and managed contracts with suppliers and consultants for major projects and routine activities
- Ensured maintenance PM schedule met equipment guidelines and coincided with operations schedules
- Tracked key performance indicators of operations including quality, service, and cost
- Established metrics, evaluated processes, and recommended modifications and improvements to processes and services
- Created and managed the input, collation, and output of the change management reporting systems for delegated projects, including regular and ad hoc reports to satisfy project, portfolio, and executive requirements
- Involved in building, implementing, and overseeing all business systems, processes, workflows, and procedures
Consultant
Merit Technology Solutions
- Worked with senior leadership and across the organization to facilitate application of various approaches, methodologies, and frameworks
- Evaluated short-term and long-term projects addressing a range of issues and needs
- Collaborated with management and staff to understand goals and requirements
- Provided advice and suggestions for improvements to meet business objectives
- Developed and delivered presentations with sufficient justification and analysis
- Organized and maintained all project-related processes and systems to ensure effective project delivery
- Assisted in preparing expressions of interest, pre-qualification documents, and technical proposals across business areas
- Supported development of internal project management systems, including the project managers’ handbook and PM intranet site
- Cooperated with project managers on tasks such as preparing project updates, budget updates, and work planning toward key milestones
Project Manager
Standard Bank (Banking)
- Provided practical and strategic support in scheduling and planning activities
- Streamlined project operations by creating baseline schedules and tracking activities of contractors and engineering
- Oversaw procurement of all long lead items
- Involved in schedule preparation, pre-planning, and resource forecasting for engineering and technical activities
- Spearheaded functions associated with project lifecycle from requirement analysis and resource mobilization to project delivery
- Identified needs and coordinated training of staff, board, and committees to maximize mission impact and technical proficiency
- Formulated requisition engineering, managed tender clarification meetings, and conducted technical evaluations with multidisciplinary teams
- Enhanced project efficiency and ensured compliance with defined scope by coordinating engineering, procurement, and construction activities
- Increased project efficiency by supporting multiple projects in line with organizational requirements
Summary
Accomplished and dynamic professional with substantial experience of crafting and implementing innovative and outstanding development plans to meet business needs and objectives. Proficient in leading and delivering high value and mission critical programs/projects. Skilled in coordinating training, workshops and continuous learning about project and program management techniques, tools and processes. Ability to monitor programme compliance in accordance with legal and contractual obligations and standards. Expert in negotiating contracts, assessing/reducing risks, preparing bids, communicating contract terms, supervising payments, managing tenders, analyzing customer needs, and training employees. Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support on complex HR issues.
Skills
- Strategic Planning & Analysis
- Stakeholder Management
- Project, Change, & Program Management
- Vendor & Supplier Management
- Business Strategy & Transformation
- Performance Coaching & Casting
- Hr Management
- Policy Design & Regulatory Compliance
- Continuous Process Improvement
- Risk Assessment & Mitigation
- Cost & Benefit Analysis
- Hse Compliance
- Communication Platforms
- Policy & Process Formation
Languages
Education
Pretoria Technikon
National Diploma · Electronic Data Processing · Pretoria, South Africa
Certifications & licenses
PMP – Certification – PMI 1229345
Prince 2 Certified Practitioners
SMC – Scrum Master Certified – SCRUMstudy 774298
Profile
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