Buket Parlak
Team Productivity Manager (Scrum Master | Agile Coach)
Experience
Team Productivity Manager (Scrum Master | Agile Coach)
EnBW Energie Baden-Württemberg AG
- Agile support of five teams in the Sales & Marketing cluster in B2C sales
- Agile coaching and support in introducing and optimizing agile methods (Scrum, Kanban)
- Facilitating Scrum events: planning and conducting Scrum meetings, workshops, and retrospectives
- Team development by encouraging self-organization and productivity through coaching and targeted measures
- Impediment management: identifying and removing obstacles to boost efficiency in B2C sales
- Stakeholder management: collaborating with product owners and leaders to align goals
- Promoting an agile culture by supporting change initiatives and implementing agile best practices
Scrum Master | Agile Coach
EON | Westnetz GmbH
- Coaching Product Owners, Scrum Teams, and Stakeholders in implementing agile methods (Scrum, Kanban) and promoting self-organization
- Introducing and scaling agile ways of working using the Spotify framework (Tribes, Squads, Chapters)
- Facilitating meetings such as Sprint Reviews and Retrospectives for cross-team collaboration
- Assisting in defining and implementing OKRs and agile KPIs (e.g. burndown, lead time, velocity)
- Escalation management and mediation for conflict resolution and obstacle removal
- Optimizing agile processes and methods for continuous improvement and higher team effectiveness
- Regular documentation and presentation of project progress and results
Scrum Master
DB Systel AG
- Facilitating Scrum events (Daily Stand-up, Sprint Planning, Review, Retrospective) for seven teams in the SAFe framework to encourage self-organization and continuous improvement
- Collaborating with the Release Train Engineer (RTE) for effective integration of teams in the Agile Release Train (ART) and conducting PI Planning and System Demos
- Coaching Product Owners and teams in defining and implementing OKRs and KPIs to measure team performance and align with strategic goals
- Removing impediments, protecting teams from external influences, and optimizing processes to increase efficiency
- Assisting in optimizing PM tools like Jira and Confluence and fostering cross-team collaboration
- Escalation management and mediation in conflicts within teams and with stakeholders
Trainer & Coach
International Motivation Training Deutschland GmbH
- Conducting seminars to teach knowledge about the German job market and application procedures for the long-term unemployed
- Motivation coaching to foster a positive mindset and boost self-confidence during the job search
- Creating and improving application materials (resumes, cover letters) in one-on-one coaching and group workshops
- Developing learning materials to support entering or re-entering the job market
- Translating training materials into Turkish to support the integration of multilingual participants
- Providing individual advice for career reorientation and targeted interview preparation
Agile Coach | Business Development
Magaloop GmbH
- Supporting clients with software rollout and migration in app and software development for FMCG
- Introducing agile methods (Scrum, Kanban) and promoting an agile culture for process and team optimization
- Conducting workshops, coaching sessions, and retrospectives for continuous improvement
- Developing and implementing growth strategies through market and competitor analysis
- Building partnerships, maintaining stakeholder relationships, and exploring new business areas
- Assisting with strategic alignment and implementation of operational business goals
Scrum Master | Agile Coach
Köttermann GmbH & Co KG
- Organized and facilitated daily Scrum meetings
- Shielded the development team from unnecessary outside influences
- Administered agile processes
- Managed escalations and mediated conflicts
- Handled PMO tasks such as tracking progress in Confluence
- Coached the development team in self-organization
- Removed impediments
- Carried out change and program management
Account & Agile Project Management
AMT Applied Medical Technology, Inc.
- Customer and stakeholder management: worked closely with clinics and home care providers and supported existing customers in Customer Success Management for the launch of new enteral nutrition systems
- Optimized agile processes by analyzing and continuously improving methods and KPIs to measurably boost team performance
- Agile coaching and team building for four interdisciplinary teams, including defining OKRs and KPIs to improve efficiency
- Coached Product Owners, Scrum teams, and stakeholders to promote self-organization and apply agile principles (Scrum, Kanban)
- Facilitated and mediated daily Scrum meetings, sprint reviews, and retrospectives for continuous process improvement
Sales & Client Reacquisition Project Lead (Subcontractor)
RheinEnergie AG | Stromkreis GmbH
- Led client reacquisition efforts and built new sales structures
- Developed and implemented sales strategies for market and customer engagement
- Analyzed customer needs to boost satisfaction and loyalty
- Recruited, trained, and led sales teams
- Monitored sales results and continuously optimized using KPIs
- Coordinated and coached interdisciplinary teams, managed and improved CRM processes
- Responsible for revenue and target achievement, including regular management reporting
Project Lead (Subcontractor)
Unity Media GmbH | Deutsche Glasfaser GmbH
- Coordinated and monitored fiber optics and telecom projects
- Directed and managed the project team
- Established a sales network
- Recruited and hired staff for sales and project teams
- Planned, organized, and facilitated information events
- Handled project documentation management
- Controlled scheduling, costs, and budgets
- Planned marketing and procured promotional materials
- Ensured work safety for all project participants
Key Account Management | Agile Project Management
Berolina Schriftbild Mitteldeutschland GmbH
- Advised on document management software solutions and MPS services
- Actively managed existing customers and led Customer Success efforts
- Conducted market analyses to identify potential new clients
- Expanded full-service MPS projects
- Advised on IT products and projects focusing on a paperless office and digitization processes
- Entered all relevant customer data into the Navision CRM system
Sales Partner
o2 Telefónica
- Advising and selling telecommunications products at the POS
- Creating individual customer offers
- Maintaining existing customer relationships
- Assisting with marketing campaigns for the store
- Administrative tasks like cash handling, goods receipt, and visual merchandising
- Ordering goods, receiving stock, and maintaining the product range
Working Student
Funkhaus WDR
- Supporting teams in various studios
- Archiving and digitizing audio recordings
- Lending audio recordings
- Running errands
- Assisting with concert organization
Project Management
L'Oréal
- Advising on software solutions
- Technical consulting and merchandising
- Training and workshops for power users
- Facilitating and organizing events
Summary
In my work, I focus on shaping collaboration in organizations and developing a positive corporate culture.
I believe that the way we work together influences our outcomes and success.
Guiding and optimizing processes is another important part of what I do.
I am convinced that well-designed and efficient structures form the foundation for smooth workflows and optimal results.
Skills
- Agile Coaching / Project Management
- Scrum / Kanban / Safe
- Optimization And Management Of Cross-functional Teams
- Communication Optimization
- Promoting The Agile Mindset
- Guiding And Optimizing Processes
- Systemic Consulting
- Project Management
- Change Management
- Bizdevops
Technologies/methods
- Office 365
- Ms Teams
- Sharepoint
- Atlassian Jira
- Confluence
- Scrum
- Kanban
- Safe
- Bizdevops
- Ms Office Stack
- Navision
- Zoho
- Miro
- Alphaplan
- Azure
- Conceptboard
- Loop
- Co-pilot
- Actionable Agile Analytics
Languages
Education
HS Fresenius
Bachelor, Marketing & Market, Advertising and Media Psychology · Media and Communications Management
Profile
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