Buket Parlak
Team Productivity Manager (Scrum Master|Agile Coach)
Experience
Jan 2025 - Present
7 months Germany
Team Productivity Manager (Scrum Master|Agile Coach)
EnBW Energie Baden-Württemberg AG
- Agile support for five teams in the Sales & Marketing cluster in B2C sales.
- Agile coaching & support: guiding the Sales & Marketing teams in adopting and improving agile methods (Scrum, Kanban).
- Moderation of Scrum events: planning and running Scrum meetings, workshops, and retrospectives.
- Team development: promoting self-organization and productivity through coaching and targeted measures.
- Impediment management: identifying and removing obstacles to boost efficiency in B2C sales.
- Stakeholder management: collaborating with Product Owners and leaders to align goals.
- Promoting agile culture: supporting change initiatives and implementing agile best practices.
- PM method: Scrum, Kanban
Jun 2023 - Sep 2023
4 months Germany
Scrum Master | Agile Coach
EON | Westnetz GmbH
- Software solutions & agile change management for electricity and gas network operator
- Coaching Product Owners, Scrum teams, and stakeholders to implement agile methods (Scrum, Kanban) and foster self-organization
- Introducing and scaling agile ways of working using the Spotify framework (Tribes, Squads, Chapters)
- Facilitating meetings (e.g., Sprint Reviews, Retrospectives) and promoting cross-team collaboration
- Supporting the definition and implementation of OKRs and agile KPIs (e.g., Burndown, Lead Time, Velocity)
- Escalation management and mediation to resolve conflicts and remove obstacles
- Optimizing agile processes and methods, ensuring continuous improvement and higher team effectiveness
- Regular documentation and presentation of project progress and results
- PM method: Scrum, Spotify, Kanban
Feb 2023 - May 2024
1 year 4 months Germany
Scrum Master
DB Systel AG
- Software solutions for Deutsche Bahn long-distance services
- Facilitation of Scrum events (Daily, Sprint Planning, Review, Retrospective) for 7 teams in the SAFe framework, promoting self-organization and continuous improvement.
- Collaboration with the Release Train Engineer (RTE) to ensure effective integration of teams in the Agile Release Train (ART) and facilitate PI planning and system demos.
- Coaching Product Owners and teams on defining and implementing OKRs and KPIs to measure team performance and align with strategic goals.
- Removing impediments, shielding teams from external influences, and optimizing processes to increase efficiency.
- Supporting the optimization of PM tools like Jira and Confluence and promoting collaboration among teams.
- Escalation management and mediation for conflicts within or between teams and stakeholders.
- PM method: SAFe, Scrum, Kanban
Sep 2021 - Oct 2024
3 years 2 months Germany
Trainerin & Coach
International Motivation Training Deutschland GmbH
- Freelance/social work for a total of 6 weeks per year
- Seminars and coaching for long-term unemployed (individual and group sessions)
- Conducting seminars to share knowledge about the German job market and application processes for long-term unemployed.
- Motivation coaching to foster a positive mindset and boost self-confidence in job searching.
- Creating and improving application documents (resumes, cover letters) in one-on-one coaching and group workshops.
- Developing learning materials to support participants in entering or reentering the job market.
- Translating training materials into Turkish to reach multilingual participants and promote integration.
- Individual counseling for career reorientation and targeted interview preparation.
Jan 2020 - Feb 2023
2 years 2 months Germany
Agile Coach | Business Development
Magaloop GmbH
- App and software development in the FMCG sector
- Supporting clients with software rollout and migration
- Introducing agile methods (Scrum, Kanban) and promoting an agile culture to optimize processes and teamwork.
- Conducting workshops, coaching sessions, and retrospectives for continuous improvement.
- Developing and implementing growth strategies through market and competitor analysis.
- Building partnerships, maintaining stakeholder relationships, and exploring new business areas.
- Supporting strategic alignment and execution of operational company goals.
- PM method: Scrum, Kanban
Nov 2019 - Jan 2021
1 year 3 months Germany
Scrum Master | Agile Coach
Köttermann GmbH & Co KG
- Lab equipment & software solutions for laboratories
- Organizing and facilitating Daily Scrum meetings
- Shielding the development team from unnecessary external influences
- Administering agile activities
- Escalation management and mediation experience
- PMO tasks, e.g., documenting progress in Confluence
- Coaching the development team in self-organization
- Removing impediments
- Conducting change and program management
- PM method: Scrum, Kanban
Apr 2019 - Dec 2020
1 year 9 months Germany
Account- & Agiles Projektmanagement
AMT Applied Medical Technology, Inc.
- Medical technology – rollout of enteral nutrition systems
- Client and stakeholder management: close cooperation with key clients, especially clinics and home care providers, and active support of existing clients through customer success management for a successful product launch.
- Optimizing agile processes: analyzing and continuously improving agile methods and KPIs to measurably boost team performance and secure project success.
- Agile coaching and team building: guiding the adoption of agile ways of working for four cross-functional teams, including defining OKRs and KPIs to enhance collaboration and efficiency across all areas.
- Team coaching: actively coaching Product Owners, Scrum teams, and stakeholders to foster self-organization and successful implementation of agile principles like Scrum and Kanban.
- Facilitation and mediation: organizing and leading Daily Scrum meetings, Sprint Reviews, and Retrospectives to strengthen collaboration and drive continuous process improvements.
Jan 2019 - Nov 2019
11 months Cologne, Germany
Projektleitung Vertrieb & Reakquise (Subunternehmen)
RheinEnergie AG | Stromkreis GmbH
- Sales of energy products
- Leading reacquisition measures to win back customers and build new sales structures
- Developing and implementing sales strategies for market and customer engagement
- Analyzing customer needs to boost satisfaction and loyalty
- Recruiting, training, and leading sales teams
- Monitoring sales results and continuously optimizing using KPIs
- Coordinating and coaching cross-functional teams, and managing and improving CRM processes
- Responsible for revenue and target achievement, including regular reporting to management
Sep 2017 - Dec 2019
1 year 4 months Germany
Projektleitung (Subunternehmen)
Unity Media GmbH | Deutsche Glasfaser GmbH
- Sales of telecom products & fiber network expansion
- Coordinating and monitoring projects in fiber and telecommunications
- Leading and managing the project team
- Building the sales network
- Recruiting and hiring staff for sales and project teams
- Planning, organizing, and moderating info events
- Managing project-related documentation
- Monitoring schedule, costs, and budget
- Marketing planning and ordering promotional materials
- Ensuring work safety for all project participants
Jan 2016 - Mar 2019
2 years 3 months Germany
Key Account Management | Agiles Projektmanagement
Berolina Schriftbild Mitteldeutschland GmbH
- Service provider for document management printers/copiers, software solutions
- Consulting on software solutions
- Active account management and customer success management
- Market analysis to identify potential new clients
- Expanding projects in full-service management (MPS)
- IT product and project consulting focusing on MPS solutions
- Advising on digital transformation – paperless office
- Recording all relevant customer data in the CRM system Navision
Feb 2014 - Apr 2016
2 years 3 months Germany
Vertriebspartner
o2 Telefónica
- Telecommunications products
- Advising and selling at the point of sale
- Creating individual customer offers
- Caring for existing customers
- Designing and participating in shop marketing activities
- Administrative tasks like cash handling, goods receipt, and visual merchandising
- Ordering, receiving, and maintaining product ranges
May 2012 - Oct 2013
1 year 6 months Cologne, Germany
Werkstudent
Funkhaus WDR
- Supporting teams in various studios
- Archiving and digitizing audio media
- Lending audio media
- Running errands
- Assisting with concert organization tasks
Jan 2011 - Jan 2017
5 years 1 month Germany
Projektmanagement
L'Oréal
- Cosmetics
- Consulting on software solutions
- Specialist advice and merchandising
- Training & workshops for power users
- Facilitating and organizing events
Summary
In my work, I focus on shaping collaboration in organizations and developing a positive corporate culture. I believe that the way we work together influences our outcomes and success. Guiding and optimizing processes is another key aspect of what I do. I’m convinced that well-designed and efficient structures are the foundation for smooth workflows and optimal results.
Languages
German
Native
Turkish
Advanced
Education
HS Fresenius
B.A., Marketing & Market, Advertising and Media Psychology · Media and Communication Management · Germany
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