Founded a transpersonal psychology platform; 200+ users
Managed a team of up to 10 volunteers
Led strategy, product development, organic & paid marketing, operations, and design
Oct 2019 - Dec 2020
1 year 3 months
Berlin, Germany
Head of Operations
Joblift
Managed operations & analytics team regarding operations, analytics, and strategic initiatives
Generated +€240,000 profits p.a. (+100% relative to baseline) by optimizing revenue and margin drivers
Reduced operating costs by €420,000 p.a. (-40% relative to baseline) by streamlining costs without quality loss, including optimization of existing tools setup and processes
May 2019 - Aug 2019
4 months
Berlin, Germany
Head Teacher
iXperience / The University of Virginia
Developed and led a summer course with up to 25 students; guided two teaching assistants
Oct 2018 - Jun 2019
9 months
Hamburg, Germany
Project Leader and Trainer
TTE Strategy
Developed a three-year strategy including implementation guidance for an international manufacturer
Led a team of two on the overhaul of the customer service function and processes of a US manufacturer
Developed and held trainings and workshops on team building and consulting skills
Oct 2016 - Aug 2018
1 year 11 months
Berlin, Germany
Associate
Boston Consulting Group (BCG)
Developed an organizational blueprint for the sales and marketing unit of an international telecom firm
Developed scenario-based P&L for PMI of two international financial institutions
Designed a digital platform for a mid-sized German bank
Conducted commercial due diligence for a European bank: location setup and capital market implications
Languages
German
Native
English
Advanced
Chinese
Elementary
Education
Sep 2013 - Jul 2015
Tsinghua University
Master of Laws in Political Science · Political Science · Beijing, China
Aug 2011 - May 2012
University of Hong Kong
Bachelor of Business Administration · Business Administration · Hong Kong
Oct 2010 - Jul 2013
University of York
Bachelor of Arts in Management · Management · York, United Kingdom