Alexander Ditzel - Interim Manager (Freelancer) / Manager Customer Service & Dispatch

Q: Where is Alexander based?

Alexander is based in Ennepetal, Germany .

Q: What languages does Alexander speak?

Alexander speaks the following languages: German (Native), English (Advanced), Spanish (Advanced) .

Q: How many years of experience does Alexander have?

Alexander has at least 15 years of experience. During this time, Alexander has worked in at least 10 different roles and for 6 different companies . The average length of individual experience is 2 years and 6 months . Note that Alexander may not have shared all experience and actually has more experience.

Q: What is Alexander's latest experience?

Alexander's most recent position is Interim Manager (Freelancer) / Manager Customer Service & Dispatch at Freelancer .

Q: What companies has Alexander worked for in recent years?

In recent years, Alexander has worked for Freelancer , Erzet Handelsgesellschaft mbH für Rohr und Rohrzubehör , and TREX Transport & Express GmbH .

Q: Which industries is Alexander most experienced in?

Alexander is most experienced in industries like Transportation and Logistics , Professional Services , and Metals and Mining . Alexander also has some experience in Automotive .

Q: Which business areas is Alexander most experienced in?

Alexander is most experienced in business areas like Operations , Supply Chain Management , and Procurement and Purchasing . Alexander also has some experience in Sales , Project Management , and Logistics .

Q: Which industries has Alexander worked in recently?

Alexander has recently worked in industries like Transportation and Logistics , Metals and Mining , and Automotive .

Q: Which business areas has Alexander worked in recently?

Alexander has recently worked in business areas like Operations , Project Management , and Supply Chain Management .

Recommended expert

Ennepetal, Germany

Experience

Aug 2022 - Feb 2023

7 months

Interim Manager (Freelancer) / Manager Customer Service & Dispatch

Freelancer

Organization of transports in the automotive sector
Troubleshooting
Process optimization
Consolidation of departments
Management of order picking
Reporting meetings with stakeholders
Customer dispatch for various Tier 1 & OEMs
Stock rebooking
Batch management
Basic training of employees in the EWM/SD/TM modules
Solving processing issues in customer orders, order picking and goods issue

Sep 2021 - Jul 2022

11 months

Head of Warehouse & Logistics

Erzet Handelsgesellschaft mbH für Rohr und Rohrzubehör

HSEQ management
Leadership and organization of 20 employees at the Essen and Freiberg/Saxony sites
Restructuring of the shipping department
Negotiation of service provider contracts
Tender management
Development of logistics KPIs
Regular reporting to management
Interaction with managers in purchasing, sales and controlling
Fleet management for material handling equipment and trucks
Inventory management
Project management for the construction of a new warehouse in Essen
Implementation of shop floor management

Aug 2018 - Aug 2021

3 years 1 month

Head of Production, nationwide

TREX Transport & Express GmbH

Disciplinary and professional responsibility for 160 employees across 17 depots
Further development of decentralized teams
Selection of location managers
Conducting personnel meetings
Establishment of a mobile task force to buffer order peaks
Leading a depot-wide team to develop best-practice trainings for operational areas
Optimization of all operational processes
Further development of logistics and personnel KPIs
Implementation of major clients
Sub-project management of "Route Optimization in Local and Regional Traffic"
Project management of "Unified Compensation Models"
Establishment of same-day deliveries in the metropolitan areas of Berlin, Hamburg and Frankfurt
Concept development to retain night and long-distance service providers
Transport optimization regarding capacity utilization and delivery quality
Negotiation of subcontractor contracts (120 transport companies with 600 vehicle units)
Fleet management for own fleet (20 Sprinters and 7.5t trucks)
Monthly results and forecast meetings with location managers
Budget creation and corresponding strategic/operational alignment
Budget responsibility for external service providers: 19.5 million per year; personnel: 10 million per year

Nov 2017 - Jul 2018

9 months

Regional Manager North

Winner Spedition GmbH & Co. KG

Central contact for sales & operations in Northern Germany for all Winner branches
Functional management of 40 employees in the 4 Northern German branches
Analysis of weaknesses in order intake, dispatching and warehouse handling
Ensuring operational processes

Jan 2017 - Oct 2017

10 months

Field Sales / Support for Decentralized Organization

Winner Spedition GmbH & Co. KG

Central contact for sales & operations in Northern Germany for all Winner branches
Setting up branches in Bremen and Kessin
Channeling sales activities
Analysis of shipment structures to establish new regular routes
Product development for the B2C segment
Structure and process visualization along the transport chain
Tender management
Feasibility analysis of specifications

Sep 2015 - Dec 2016

1 year 4 months

Outside Sales

Winner Spedition GmbH & Co. KG

Identifying, acquiring, and integrating target customers
Preparing daily quotes and annual contracts
Collaborating with operational units across Germany

Oct 2010 - Aug 2015

4 years 11 months

Bremen, Germany

Assistant to the Branch Manager and Field Sales

Herbert Flesche GmbH & Co. KG

Identifying, acquiring, and integrating target customers
Preparing daily quotes and annual contracts
Quality control of own fleet
Monitoring drivers in compliance with EU Regulation 561
Sourcing and selection of subcontractors for regional and long-distance transport
Developing a distribution concept for a large drugstore chain in postal code area 20-28

Apr 2009 - Oct 2010

1 year 7 months

Bremen, Germany

Billing and Field Sales

Herbert Flesche GmbH & Co. KG

Primary contact for customer service
Restructuring the department
Creating and analyzing statistics
Preparing daily quotes

Sep 2008 - Mar 2009

7 months

Bremen, Germany

Regional and Long-Distance Dispatch

Herbert Flesche GmbH & Co. KG

Early and late dispatch handling
Customer Service

Jul 2008 - Aug 2008

2 months

Radevormwald, Germany

Dispatch

BLS Budde GmbH

Dispatching 20 trucks across Europe
Preparing daily quotes
Invoicing

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Transportation (11.5 years), Professional Services (1.5 years), Metals and Mining (1 year), and Automotive (0.5 years).

Transportation

Professional Services

Metals and Mining

Automotive

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Operations (10.5 years), Supply Chain Management (9 years), Procurement (5 years), Sales (4.5 years), Project Management (4 years), and Logistics (3 years).

Operations

Supply Chain Management

Procurement

Sales

Project Management

Logistics

Summary

Generalist in logistics and purchasing

Transport logistics
Warehousing
B2C logistics
Dispatch
SAP
Personnel management
National branch responsibility
Controlling
Material and goods flow management
Sales and tender management

Skills

Ms-office
Ms-crm Dynamics
Ms Navision
Easysped
Thg
Winsped As400
M-ware
Opheo
Tachoplus
Timocom
Transporeon
Thalmeier
Lvs Körber Scs
Sap Ewm/sd/tm
Transport Logistics
Distribution Logistics
Intralogistics
Change Management
Personnel Management
Strategic Data Analysis
Purchasing Management
Building Logistics Controlling
Budget Planning
Sales Strength
Communication
Reliability
Management
Loyalty
Digital Native

Languages

German

Native

English

Advanced

Spanish

Advanced

Education

Sep 2023 - Sep 2025

Hochschule Fresenius

MBA, part-time · General Management · Idstein, Germany

Nov 2013 - Mar 2015

Deutsche Außenhandels- und Verkehrsakademie

Bachelor Professional of Goods, Traffic and Logistics · Bremen, Germany

Oct 2005 - Jun 2008

BLS Budde GmbH

Freight Forwarding and Logistics Clerk · Remscheid, Germany

Profile

Created

April 2024

Last Update

May 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Alexander based?

Alexander is based in Ennepetal, Germany.

What languages does Alexander speak?

Alexander speaks the following languages: German (Native), English (Advanced), Spanish (Advanced).

How many years of experience does Alexander have?

Alexander has at least 15 years of experience. During this time, Alexander has worked in at least 10 different roles and for 6 different companies. The average length of individual experience is 2 years and 6 months. Note that Alexander may not have shared all experience and actually has more experience.

What roles would Alexander be best suited for?

Based on recent experience, Alexander would be well-suited for roles such as: Interim Manager (Freelancer) / Manager Customer Service & Dispatch, Head of Warehouse & Logistics, Head of Production, nationwide.

What is Alexander's latest experience?

Alexander's most recent position is Interim Manager (Freelancer) / Manager Customer Service & Dispatch at Freelancer.

What companies has Alexander worked for in recent years?

In recent years, Alexander has worked for Freelancer, Erzet Handelsgesellschaft mbH für Rohr und Rohrzubehör, and TREX Transport & Express GmbH.

Which industries is Alexander most experienced in?

Alexander is most experienced in industries like Transportation and Logistics, Professional Services, and Metals and Mining. Alexander also has some experience in Automotive.

Which business areas is Alexander most experienced in?

Alexander is most experienced in business areas like Operations, Supply Chain Management, and Procurement and Purchasing. Alexander also has some experience in Sales, Project Management, and Logistics.

Which industries has Alexander worked in recently?

Alexander has recently worked in industries like Transportation and Logistics, Metals and Mining, and Automotive.

Which business areas has Alexander worked in recently?

Alexander has recently worked in business areas like Operations, Project Management, and Supply Chain Management.

What is Alexander's education?

Alexander holds a Master in General Management from Hochschule Fresenius and a Bachelor from Deutsche Außenhandels- und Verkehrsakademie.

What is the availability of Alexander?

Alexander is immediately available full-time for suitable projects.

What is the rate of Alexander?

Alexander's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.