Rene Klaffki

Director IT & Digital Strategy

Hattingen, Germany
Experience
Jan 2025 - Present
7 months
Phoenix, United States

Director IT & Digital Strategy

Kontakt For Safety Group Inc.

  • Developing and implementing the IT and digital strategy
  • Optimizing and digitizing business processes
  • Leading and advancing IT and operations structures
  • Implementing scalable, secure IT infrastructures
  • Introducing modern technologies to boost competitiveness
  • Improving IT governance and security standards
  • Managing innovation and automation projects
Jul 2022 - Dec 2024
2 years 6 months
Herne, Germany

Application Consultant

rku.it GmbH

  • Responsible for all CRM matters on the client side
  • Designing and gathering customer requirements
  • Coordinating, aligning, and leading projects
  • Responsible for the client-side service chatbot
  • Preparing quotes
  • Delivering presentations and customer demos
Apr 2021 - Present
4 years 4 months
Hattingen, Germany

Part-time Self-Employed

Klaffki Solutial GbR

  • Coordinating, aligning, and leading projects
  • Building websites
  • Presenting innovative, tailored solutions
  • Continuously maintaining contacts and networks
  • Creating requirements analyses and recommendations for action
Languages
German
Native
English
Advanced
Education
Oct 2018 - Jun 2022

Westfälische Hochschule Gelsenkirchen

Business Administration · Gelsenkirchen, Germany

Oct 2018 - Jun 2020

Berufskolleg am Goldberg

Office Management · Gelsenkirchen, Germany

Certifications & licenses

Sales Business Excellence Accredited Professional

Salesforce

Salesforce Certified Marketing Cloud Administrator

Salesforce

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