In my role as a process consultant for quality and digitization projects at Bulthaup, I was responsible for analyzing and optimizing business processes in production and quality management. My tasks included identifying weak points, developing and implementing innovative improvement measures, and digitizing workflows.
Achievements and Impact:
Successfully carried out comprehensive process analyses, leading to a measurable increase in production efficiency.
Developed and implemented digital tools to collect and evaluate quality-relevant data, significantly reducing error rates and lead times.
Closely collaborated with interdisciplinary teams to introduce sustainable improvement processes that resulted in lasting cost savings and higher product quality.
Trained and supported employees in using new digital solutions in everyday manufacturing.
With these measures, I significantly boosted the company's competitiveness and innovative strength, laid the foundation for lasting success, and advanced digitization in the operational environment.
In my role as an IT system administrator and customer support specialist at patent law firms, I was responsible for planning, setting up, and maintaining the IT infrastructure, especially server and software systems. I ensured smooth IT operations, helped users with technical issues, and managed support ticket processing.
Achievements and Impact:
Successfully implemented and optimized IT systems that made the firms' daily work more efficient and secure.
Introduced new software solutions and automations that improved workflow and data processing.
Provided fast and reliable problem resolution through professional IT support, which sustainably increased the productivity of lawyers and staff.
Built trust-based client relationships through proactive support and tailored assistance to the firms.
With these measures, I ensured IT stability, minimized downtime, and strengthened the firms' digital capabilities.
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