Tasneem Wadee
Fractional COO / Chief of Staff
Experience
Fractional COO / Chief of Staff
Ecocatalytic Recycling & Unimax Refinery
Two high-growth environmental circular-economy businesses specialising in sustainable recycling and refinery of e-waste, catalytic converters, and non-ferrous precious metals / Platinum Group Metals (PGMs: platinum, palladium, rhodium)
Strategy execution, growth & scalability: execute organisational strategy focused on sustainable growth and preparing scalable business models across countries and multiple business units
Executive advisory & leadership support: strategic advisor to executive team through insights, data-driven analysis and scenario planning to guide high-impact decisions and long-term direction
Acquisitions & strategic partnerships: supported expansion initiatives, including the acquisitions of Blackpool and Atlas Group, and strengthening of supplier partnerships with Mairec (Germany) and Petra Recycling Europe (Spain)
Project management & operations support: advised on systems implementation, workflow optimisation, process improvements, and development of performance metrics
Senior Manager – Change Management Lead (MFG) Germany, EU, UK
Infosys Consulting
Grow and develop the OCM consulting teams in the German practice, servicing all sectors, with specific focus on manufacturing clients
Develop OCM thought leadership, expand OCM capabilities, methodology and knowledge assets for the German market
Develop new global OCM approach and framework for client business transformation programs, including toolkits and assets combining OCM, risk and program management and quality assurance
Create sales proposals and develop service offerings in business transformation and organizational change management to win new business
Lead international consulting and client teams in end-to-end OCM delivery across strategy articulation and design, people change, organisational redesign, target operating model work, stakeholder engagement and management, communications planning, training and development, leadership development, change impact assessments, journey management, CMMI, benchmarking, business readiness, risk and quality assurance
CEO Chief of Staff / Programme Director
Pearson Publishing
Set up and manage the programme management office on behalf of the CEO, including design of the market PMO structure, ways of working and integration into various business functions
Work with CxO team to define business strategic taxonomy as part of business transformation and strategic growth
Lead the programme office and business teams to implement the strategic programmes roadmap, scoping yearly plans and developing project governance frameworks
Define market governance aligned to global structures and guide programmes into investment planning via business case development and realization
Act in chief of staff capacity on high-impact, large-scale local, global and strategic programme implementations
Organizational Effectiveness Director
Pearson Publishing
Develop and implement global target operating model change in the MENA regions, enabling effective delivery of Pearson strategy and managing systems, people and process changes
Drive proactive OD approach across Pearson SA group in collaboration with global HR and organisational effectiveness teams
Lead delivery of OD and change initiatives prioritised by CxO team and resource manage appropriately
Establish a community of practice for organisational effectiveness activities and deliver integrated OD implementation plans to support target operating model objectives
Plan and implement change management strategies and roadmaps to support OD initiatives and business projects
Collaborate with CxO team on process improvement opportunities and manage integration risks in M&A and integration processes
Implement organisational design best practices, lead restructures and redesigns across all job levels and career frameworks
Collaborate with HR on job evaluation, career framework and employer proposition, and implement employee engagement and pulse surveys
Identify, track and analyse metrics to measure organisational effectiveness solutions and monitor delivery of change initiatives impacting business and people
Executive Lead - Human Capital
Deloitte
Lead complex client-facing change needs analysis for business-wide transformation of a major listed telecoms operator
Define and translate strategy into implementation plans and deliver end-to-end change management roadmap aligned to business transformation initiative
Collaborate with other consultancies, nurture strong client relationships and provide oversight as a trusted adviser on organisational change decisions
Provide thought leadership and guidance on organisational-related issues and manage change management transitioning organisation and people from as-is to to-be state
Senior Consultant Project Manager
AP Moller Maersk
Infrastructure transformation programme to outsource and offshore Maersk Line IT company to HP, net worth approx. $320M
Implement target operating model for transition and transformation outsourcing to a shared services onshore/offshore environment
Manage vendors and internal business to scope out changes and define cross-functional programme dependencies
Define phased outsourcing framework and translate strategy into organisational design
Define business operating structure across tools, process and people for IT service delivery, finance, billing, procurement, supplier management and governance framework
Conduct operating model gap analysis and implement target operating model with functional caveats
Consult on impact of change across HR, finance and operational business units
Work with bidding vendors on solutions and build resource/cost models to support transition and transformation phases
Design organisational structures to support transition, transformation and retained organisation post-transfer
Develop key business and supporting operational processes, design operational efficiency and sustainability strategies, and prepare the business for technology adaptation
Senior Consultant Project Manager
AP Moller Maersk
Lead merger and acquisition programme to consolidate and centralise IT companies across AP Moller group into Maersk Line IT company
Lead team of business experts to re-engineer ITIL service catalogue and processes internally and with third-party vendors in preparation for outsourcing
Re-align business supporting processes in the ITIL service catalogues and manage change impact into the business
Manage enterprise change across people, process, systems and infrastructure for offshoring and outsourcing processes
Group Transformation - Business Process Consultant
BSkyB (Easynet)
Project manage transformation strategy, operational and organisational redesign, and change management initiatives to deliver target operating model
Work with exec and senior management to scope, develop and prioritise strategic objectives, prepare cost vs. risk assessment business cases
Design target operating models aligned to business vision and industry best practice
Lead organisational transformation projects and design organisation restructure in a global matrix organisation with efficiency metrics
Manage delivery and implementation of organisation-wide change across all functions and develop performance metrics to baseline efficiency and measure financial impact
Drive operational excellence improvements and cross-functional redesign of sales, ordering, service delivery, support and billing processes
Lead Lean Six Sigma projects at group and country level to improve efficiency and cost effectiveness
Ensure revenue-assurance by quantifying financial gains and ensuring operational sustainability
Lead technology teams to deliver solutions supporting organisational change
Implement quality management system, CMMI framework and benchmark assessment tool, manage ISO9001 internal audits and support ISO accreditation
Senior Analyst
T Mobile
- Responsible for product launches and business readiness
Business Implementation Analyst
T Mobile
Act as conduit between business stakeholders (IS, marketing, finance) and operational teams leading service delivery through all stages of change into customer operations
Design resource models for FTE and business cases for benefits realisation
Develop employee training and communications and manage technology change
Analyst
Financial Service Authority
Analyse FSA policy and regulation for the mortgage and insurance market in preparation for the FSA split
Review the consultation process for general insurance regulation in January 2005
Conduct due diligence, design, implement and improve support structures for mortgage and insurance products
Analyst
New Crane Publishing
- Short term contract analyst role
Team Lead
Vodafone Group
Design operational structure and change manage related business and HR capabilities for premium service desk implementation and franchise development
Conduct due diligence on business operating model and redesign target operating model
Manage performance metrics across portfolios affected by change, including CSAT
Project manage business solution design and implementation (technology adaptation)
Lead employee engagement with HR on management and employee selection, engagement and development/training
Design QMS for ISO compliance and accreditation
Manage executive franchisee owners to develop franchisee capabilities in change strategy, implementation and training
Contact Centre Development
Vodafone Group
Articulate strategy and develop target operating model, organisation restructure and operational realignment for M&A project
Lead workshops to design to-be organisation structure, roles, responsibilities and processes
Conduct due diligence and develop business cases for organisational change and HR support
Develop organisation roles and responsibilities matrix and competency framework
Develop functional performance capabilities and resource assessment for future state organisation
Implement performance metrics system aligned to group-wide KPIs/targets
Provide process maturity coaching for managers and consult on business solution design
Call Centre Support & Quality Assessor
Vodafone Group
Conduct quality management and coaching in call centre operations
Selected for management trainee programme of Vodacom
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (11 years), Manufacturing (6 years), Professional Services (3.5 years), Information Technology (3 years), Media and Entertainment (3 years), and Metals and Mining (2.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (16 years), Strategy (11 years), Quality Assurance (9.5 years), Operations (6.5 years), Human Resources (4.5 years), and Product Development (2 years).
Summary
20+ years working on cross-functional business transformation projects for blue chip multinationals, including organisational change for mergers & acquisitions, post-merger integrations, restructuring, outsourcing, offshoring, strategy transformation and set up of service delivery structures.
My professional history includes leading large-scale transformation across Infosys Consulting, Pearson, Deloitte, AP Moller Maersk, BSkyB, where I consistently turned complex, cross-functional challenges into clear, executable operating models. Most recently, as Fractional COO/Chief of Staff supporting a high-growth environmental circular-economy business with strategy execution, supporting acquisitions, partnerships, scale and sustainable growth, and leadership enablement. As Consulting Head of Change Management (MFG), Germany/EU/UK – leading complex business and organisational transformation and technology (SaaS) change programmes for major multinational clients, bringing structure, clarity, and disciplined execution to complex environments.
Skills
Industry Knowledge:
- Manufacturing
- Aero
- It
- Telecoms
- Media And Technology
- Publishing
- Professional Services
- Financial Services
- Shipping & Logistics
- Oil & Gas
- Life Sciences And Pharma
Technology Knowledge:
- Saas
- Erp
- Sap
- Hr Success Factors
- Ariba
- Ms365
- Iseb
- Itil
- Cobit
- Uml
- Crm
- Sales Force
- Oracle
Project Management:
- Prince2 Project Management
- Agile
- Dsdm
- Scrum
- Project Gates
- Waterfall
Business Process Knowledge:
- Lean Six-sigma
- Dmaic
- Lean Methodology
- Cmmi & Benchmarking
- Togaf
- Etom
- Bpmn
- Total Information Quality Management (Tqm)
Languages
Education
Middlesex University
Professional Doctorate in Psychology and Risk Management · Psychology and Risk Management · London, United Kingdom
Middlesex University
Masters/Professional Doctorate (DProf) in Risk Management · Risk Management · London, United Kingdom
Middlesex University
Masters for Professional Doctorate (DProf) in Risk Management · Risk Management · London, United Kingdom
Certifications & licenses
APM
Certified ISO9000 Auditor
BSI
PRINCE2 Project Management
Profile
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