Soumya (Harikumar) Pillai
Senior Product Manager II
Experience
Senior Product Manager II
HelloFresh SE
- Drove strategy and execution for a smart inventory platform spanning 12 markets, reducing shortages and unlocking €2.4M in additional revenue
- Built and scaled a 25K+ item catalog as single source of truth, cutting launch time by 50% and powering personalization
- Piloted a regional menu expansion model, increasing offerings by 50% and boosting customer satisfaction
- Automated recipe card generation, saving 9,000+ hours/week and improving content quality
- Mentored 2+ mid-level PMs in discovery practices and cross-functional planning
Senior Product Manager
HelloFresh SE
- Replaced manual meal planning with a scalable, data-informed tool, increasing planner satisfaction by 75%
- Rolled out menu tooling across 7 markets and 4 brands, enabling double-digit revenue growth
- Launched features for nutrition, allergen, and food tracking, improving compliance and enhancing personalisation
Product Manager
Nilenso Software
- Joined as the first Product Manager at Nilenso technologies, collaborating closely with the CEO to shape product delivery within the boutique consulting firm
- Improved Exotel’s SMS developer experience with APIs and tooling, enabling faster partner integration and scaling adoption
Product Manager
Quintype Technologies
- Launched “Page-Builder” CMS tool, driving a 75% increase in new client acquisitions
- Built India's first pay-per-article and freemium models for BloombergQuint, driving early subscriber growth
- Optimized user journeys and content delivery to boost reader engagement (page-views) and retention for BloombergQuint's digital platforms by 12%
- Introduced dynamic pricing to SaaS offerings, improving investor positioning and enabling 6x ROI projections
PM/Business Analyst
Bank of New York Mellon Technologies
- Managed end-to-end release planning for NetXInvestor (a BNY Mellon product for high net worth individuals), identifying gaps that saved $0.4M annually
- Collaborated across QA, compliance, and dev teams for timely product roll-outs
Senior Software Engineer
Infosys
- Led Finacle (a banking product by Infosys) deployments across MENA, streamlined operations and reduced roll-out time
- Acted as customer support lead for Finacle deployments at RAK Bank (Dubai) and Standard Bank (Nigeria)
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (7989.5 years), Food and Beverage (7978 years), Media and Entertainment (3 years), Banking and Finance (3 years), and Telecommunication (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Customer Service (7989.5 years), Information Technology (7989.5 years), Operations (7989.5 years), Product Development (7984.5 years), Supply Chain Management (7976 years), and Project Management (3 years).
Summary
Product leader with 9+ years delivering high-impact B2B and B2C products.
Product management lead across foodtech, fintech, and developer tools. Proven success in 0’1 launches, platform scaling, and cross-functional execution. Experience building and scaling consumer-facing features in subscription and content platforms, including onboarding, retention, and personalization.
Thrives in fast-paced, early-stage teams with a focus on data-informed decisions and building for scale.
Skills
- Planning & Execution: Strategic Roadmapping; Agile Planning; Okrs; Product Discovery & Delivery
- Technical Fluency: Apis; Scalable Systems; Automation; Developer Experience; Ai/ml Use Cases
- User-centered Thinking: Personalization; Ux Research; A/b Testing; Retention & Onboarding
- Leadership: Cross-functional Alignment; Pm Mentorship
- Platform Thinking: Product Catalogs; Internal Tools; Cms; Data Infrastructure
- Industries: Foodtech; Fintech; Saas; Open Source; Publishing
Languages
Education
Great Lakes Institute of Management
MBA · Chennai, India
Mahatma Gandhi University
Bachelor of Engineering · Athirampuzha, India
Profile
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