Semavi Yılmaz
Service Management Engineer
Experience
Service Management Engineer
Toll Collect GmbH
- Service management engineer responsible for managing and optimizing service processes
- Coordination with stakeholders to ensure high service quality
- Implementation of ITIL 4 best practices and continuous service improvement
Business Consultant
BearingPoint GmbH
- Led digitalization projects in public administration from conception to implementation focusing on efficient project management and sustainable solutions
- Provided strategic consulting including subproject leadership, analysis, and evaluation to enable informed decision-making in the field of digitalization
Business Analyst
BearingPoint GmbH
- Advised public administration on digitalization projects through strategic analyses and data evaluation focusing on effective conception, planning, and establishment of holistic project management
- Conducted comprehensive business analysis, including strategic consulting, data analysis, and reporting to support informed decision-making in the digitalization of public administrative processes
Project Management (Master's Thesis)
Mercedes Benz Ludwigsfelde GmbH
- Master’s thesis project on evaluating the suitability of agile project management methods in industrial projects at the Mercedes Benz Ludwigsfelde plant
- Conducted research and analysis to derive practical insights for applying agile methods in specific industrial workflows to contribute to project process optimization
Consultant
Mercedes Benz Ludwigsfelde GmbH
- Worked as a student consultant in global evaluation and introduction of a project and document management software in production planning for the commercial vehicle division
- Advised different departments within Daimler AG on efficient use of the newly implemented software to ensure seamless transition and maximum effectiveness in work processes
Data Analyst (Working Student)
BIOTRONIK SE & Co. KG
- Worked as a working student data analyst in production with responsibility for leading subprojects on digitalization initiatives
- Performed comprehensive data analyses and created meaningful reports to gain data-driven insights and contribute to continuous optimization of production processes
Data Analyst (Bachelor's Thesis Student)
Daimler AG
- Conducted a bachelor's thesis on analyzing and evaluating production data quality in the production environment
- Actively participated in data-related projects to derive practical insights for improving production data quality and supporting efficient business process design
Project Manager (Intern)
Daimler AG
- Supported digitalization projects in the production environment as an intern project manager
- Responsible for creating meaningful machine data analyses using business intelligence tools to generate data-driven insights and promote efficiency in production processes
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Government and Administration (3.5 years), Automotive (2 years), Manufacturing (2 years), Transportation (1.5 years), and Healthcare (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (5.5 years), Strategy (3.5 years), Business Intelligence (3.5 years), Information Technology (2.5 years), Operations (2.5 years), and Production (2.5 years).
Skills
Basic Knowledge
- Sql
- Java
- Sap Erp
- Sap S4hana
- Vba
- Tableau
- Power Bi
Advanced Knowledge
- Asana
- Ms Project
- Jira
- Confluence
- Ms Excel
- Ms Word
- Ms Powerpoint
Languages
Education
HTW Berlin University of Applied Sciences for Engineering and Economics
Master of Science in Business Informatics, IT Manager · Business Informatics · Berlin, Germany · 2.1 (good)
HTW Berlin University of Applied Sciences for Engineering and Economics
Bachelor of Science in Business Informatics · Business Informatics · Berlin, Germany · 2.0 (good)
Technical University of Berlin
Information Technology in Mechanical Engineering · Berlin, Germany
Certifications & licenses
BizzDesign Enterprise Studio - Foundation & Advanced Learning
ITIL 4 Foundation
PRINCE2 Agile
ServiceNow (various micro-certifications)
Profile
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