Ralf (L.) M.

License and Contract Manager, License Consultant

Ludwigshafen, Germany

Experience

Jul 2022 - Present
3 years 6 months

License and Contract Manager, License Consultant

RWE Supply & Trading GmbH

  • Status analysis and process optimization of software lifecycle management, as well as software onboarding and offboarding processes.
  • License, requirement, and cost review of new software requests.
  • Strategic license consulting, management, and consolidation in collaboration with business units, procurement, software vendors, and contract management.
  • Operational license management including contract management, license consulting, reviewing license and maintenance needs for 160 software vendors such as Bentley, AutoDesk, MathWorks, etc., procuring licenses via SAP, as well as booking and checking compliance.
Mar 2022 - Sep 2023
1 year 7 months

Senior Software License Manager

Pfeifer & Langen GmbH & Co. KG

  • Operational license management and reporting including license consulting and optimization for Microsoft and Adobe.
  • Status determination and usage analysis of Microsoft client and server products to prepare the True-up report for 2022 and 2023.
  • Use of ServiceNow and the SAM tool Flexera for technical and commercial status determination as a basis for analysis and license optimization.
Jan 2022 - Jun 2022
6 months

Applications and License Manager

KME Special GmbH

  • Operational application and license management including contract management.
  • License consulting, review, and transfer or procurement of licenses and software maintenance for all software products used, such as AutoDesk, SolidWorks, Hydra, Pro.File, etc.
  • Ordering licenses via SAP, booking and checking compliance through operational software lifecycle management and status tracking with regular reports, including support from ServiceNow.
  • Strategic license consulting in collaboration with business units, procurement, and software vendors.
Jan 2021 - Dec 2021
1 year

Senior Software License Manager

FI-TS Finanz Informatik Technologie Service GmbH

  • Operational license management and reporting for FI-TS customers including license consulting and optimization, as well as creating license balances for major software vendors like Oracle and Red Hat.
  • Status determination and usage analysis of Microsoft client and server products to prepare the True-up report for 2021.
  • Content review of existing outsourcing contracts and SLAs for license-related relevance.
  • Use of ServiceNow and the SAM tool Flexera for technical and commercial status determination as a basis for the analysis and optimization of license usage and metrics.
Feb 2020 - Dec 2021
1 year 11 months

License and Contract Manager, License Consultant

RWE Supply & Trading GmbH

  • Status analysis and process optimization of software lifecycle management, as well as software onboarding and offboarding processes.
  • Strategic license consulting and consolidation in collaboration with business units, procurement, software vendors, and contract management.
  • Operational license management including contract management, license consulting, reviewing and procuring licenses and maintenance for 160 software vendors.
Nov 2019 - Jan 2020
3 months

Senior Software License Manager

Bundesdruckerei

  • Contract analysis of existing software license and service agreements from Oracle, VMware and Microsoft IoT.
  • Analysis of the existing datacenter infrastructure and installation landscape.
  • Comparison of the installation structure with existing license metrics, including risk analysis, compliance check and possible strategic action options.
Oct 2019 - Jan 2020
4 months

License Consultant with Audit Support in the Microsoft SPLA Area

PlusServer GmbH

  • As-is analysis of existing server installations and software contracts with inventory reconciliation of current Microsoft licenses and the monthly SPLA reports in the Microsoft area.
  • Identification and correction of possible mislicensing, e.g., supported by the SAM tool Spider.
Apr 2019 - Sep 2019
6 months

Market Data License Manager

L-Bank

  • As-is analysis of existing agreements, products, modules and instruments from market data service providers such as Refinitiv and Bloomberg.
  • Gathering departmental requirements including license inventory reporting and consolidation of identified mislicensing.
  • Covering additional market data needs of departments by reviewing possible alternatives and procurement.
  • Creating a concept for direct market data supply with the setup of an in-house market data database.
Sep 2018 - Dec 2019
1 year 4 months

Senior Software License Manager Carveout

ARLANXEO

  • As-is analysis of existing software agreements within a carve-out project following the sale of the company.
  • Developing a concept with prioritized approach and implementation of upcoming license transfers as well as contractual renegotiations with major software vendors such as Microsoft, IBM, VMware, Oracle, SAP, OpenText and service providers, plus support for contract negotiations and software audits.
  • Reviewing and drafting options for future license, service and maintenance agreements using reports and data from the SAM tool Spider.
Apr 2018 - Aug 2018
5 months

Senior Software License Manager

LanXess-IT

  • Contract analysis of international software license and service agreements of major software vendors and service providers after company acquisition, focusing on the review and development of in- and outsourcing options for renewing existing license, service and maintenance agreements, as well as preparation for and support of contract negotiations.
Jul 2017 - Apr 2018
10 months

License Manager for Overseeing the Procurement Process

BWI GmbH

  • Operational management of the software procurement process for server licenses and software maintenance.
  • Advising, reviewing, and creating purchase requests.
  • Recording server licenses and checking compliance in the SAM tool Flexera Flexnet in collaboration with Purchasing, Suppliers, Contract Management, Fixed Assets Accounting, and Management.
Jun 2017 - Jul 2017
2 months

Project Manager for Optimizing CAD Licensing

Maquet Getinge AB

  • Managing an international CAD compliance project for the software vendor AutoDesk.
  • Performing a status assessment and creating a license balance for all AutoDesk products using Matrix42.
  • Achieving compliance by implementing necessary measures such as uninstalling, purchasing additional licenses, changing registration data, or transferring licenses.
May 2017 - Jun 2017
2 months

Project Manager for Licensing via FlexNet

Zeiss Meditec AG

  • Designing the software licensing process for the rollout of a new medical device model, including setting up the licenses in FlexNet.
  • Conducting technical and process testing of SAP licensing via FlexNet up to uploading the license file and activating the application on the medical device.
Oct 2016 - May 2017
8 months

Project Manager as Software License Manager

Deutsche Börse AG

  • Status analysis of a BaFin MaRisk report with process analysis and creating a software lifecycle management concept according to ISO 19770, including implementing the centralization of an internationally distributed software license management for major software vendors such as Microsoft, IBM, Oracle, Redhat, Citrix, and VMware using reports and data from the SAM tool Spider.
Sep 2016 - Oct 2016
2 months
Germany

Project Manager, Business and License Consultant

LDI –Rheinland-Pfalz

  • Conducting a status analysis with evaluation through a tool-based Microsoft license plausibility check in the client and server environment of four authorities and state enterprises in Rhineland-Palatinate.
Nov 2014 - Aug 2016
1 year 10 months

Project Team Member, License Consultant/Manager

Fiducia IT AG

  • Operational support of license management in the client/server environment, with a focus on license accounting in the Microsoft product area, including procurement and software lifecycle process analysis, software license controlling, licensing consulting, and procurement negotiations with 215 banks.
Jan 2014 - Oct 2014
10 months

Project Team Member, License Consultant/Manager

Rhenus GmbH & Co KG

  • Operational support for license management at a logistics group in the client/server environment, focusing on IT compliance management for software vendor Microsoft.
  • Management of the SAM tool Matrix42, using KPI-based control, including license accounting and coordination/consulting.
Jul 2013 - Mar 2014
9 months

Project Manager, License Consultant, Project Team Member, License Manager

Vodafone GmbH

  • Strategic project for SAM tool selection and implementation.
  • Operational management of proactive software license management for Vodafone through KPI-based optimization of software license usage, monitoring of usage rights, consolidation of software installations, and maintenance of contracts with leading software and hardware vendors and suppliers in the client and server environment, such as Microsoft, RedHat, VMware, Symantec, Fujitsu, and HP.
May 2013 - Jun 2013
2 months

License Consultant

Prosystems-IT

  • License compliance analysis of software and service agreements of major software vendors, suppliers, and leading market data providers in the banking environment, especially regarding software usage rights after outsourcing.
Oct 2011 - Apr 2013
1 year 7 months

Project Team Member, License Manager

Hewlett-Packard

  • Operational support for license management with KPI-based control, license accounting, and procurement process controlling as part of the outsourcing project of E.ON's IT operations to HP, including support for the introduction of the new SAM tool HP Asset Manager.
Jun 2010 - Sep 2011
1 year 4 months

Subproject Manager, License Consultant/Manager

E.ON Konzern

  • Project for the operational implementation of European Software Asset and License Compliance management as subproject manager for the E.ON energy group's companies, including managing the project team's and E.ON companies' stakeholders in compliance with relevant data protection regulations, controlling procurement processes and software lifecycle management, license accounting and contract management.
Jan 2009 - Present
17 years

Freelance IT Consultant with a Focus on License Management

IT & Business Consulting

Apr 2004 - Dec 2008
4 years 9 months
Walldorf, Germany

Business Development Manager, eHealth B2B, B2C

ICW AG- InterComponentWare AG

  • Development and implementation of a B2B and B2C go-to-market strategy for SaaS solutions through partners, including those from the IT sector in healthcare.
  • Monitoring and segmenting the healthcare market, analyzing and assessing potential, implementing marketing concepts and recommending acquisition strategies.
  • Partner acquisition, development and management with a focus on IT technology, service, and marketing partners.
  • B2B and B2C partner management of enablers, multipliers, and key partners.
  • Defining requirements and specifications for product development to create market-ready solutions according to partner and customer requirements.
  • Implementing pilot projects as proof of concept to finalize the market readiness of own and joint solutions and products.
  • Developing, creating, implementing, and monitoring marketing concepts and business plans.
  • Supporting product management and sales.
  • Designing and negotiating software and service contracts, license models, and agreements.
  • Participating in tenders (e.g., Gematik).
  • Team leadership (2 employees).
Jul 1993 - Mar 2004
10 years 9 months
Worms, Germany

Operations Manager

HB Oxybar GmbH

  • Planning, establishing, managing, and operationally leading the business of 2 hyperbaric chamber centers and an outpatient sleep lab.
  • GOÄ billing, sales, and customer acquisition.
  • Team leadership (7 employees).
  • Marketing and direct marketing management.
  • Product management.
  • Purchasing.
  • Budget and results responsibility, controlling.
  • Adapting the company organization by continuously improving work and process flows.
Jun 1992 - Jun 1993
1 year 1 month
Heppenheim, Germany

PC Product Manager

ESCOM AG

Apr 1991 - Jun 1992
1 year 3 months
Heppenheim, Germany

Head of Technical Support

ESCOM AG

  • Setup of service management with second- and third-level support, after-sales service and branch support.
  • Software and component evaluation focusing on international vendors.
  • Technical supplier management: negotiating SLAs, handling service cases.
  • Branch information management across Europe.
  • Complaint management, FAQ database.
Oct 1989 - Mar 1991
1 year 6 months
Frankfurt, Germany

PC and network technician in field service

Compudent AG

Jan 1988 - Sep 1989
1 year 9 months
Speyer, Germany

PC and network technician in field service, product marketing manager for hardware and software

GSO/Interdach

Jan 1984 - Dec 1987
4 years

Instructor in telecommunications

Bundeswehr

  • Left as a staff sergeant in the reserve.

Summary

  • over 26 years of professional and project experience in the IT, IT trading, energy supply, telecommunications, banking, chemicals, logistics, and healthcare industries, as well as in various IT service, hardware, and software companies in senior roles.
  • over 15 years of experience in strategic and operational license and contract management as well as IT outsourcing, carve-out, and audit support projects, including at two European energy companies, an international telecom company, three banking IT service providers, two public clients, a logistics group, two chemical companies, and one of the world's largest IT companies.
  • over 4 years as a Business Development Manager at an international software vendor in the healthcare IT sector.
  • over 2 years in support management and product management at a PC manufacturer.
  • over 11 years as an Operations Manager at a medical services company.

Languages

German
Native
English
Advanced

Education

Nov 2010 - Dec 2011

University of Krems

Master of Business Administration · Austria

Sep 2005 - Jun 2007

University of Krems

Master of Science · Information Technology in Healthcare · Austria

Oct 2001 - Sep 2003

IHK Frankfurt

Business Economist · Business Administration · Frankfurt, Germany

...and 2 more

Certifications & licenses

IT Compliance Manager (ISACA Certified)

IBM License Professional

Software Contract Management

ITIL V3 Foundation

Prince 2 Foundation

Oracle License Professional

MLP – Microsoft License Professional

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