Markus Grüll - Candidatus Master

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Frankfurt, Germany

Experience

May 2023 - Present

2 years 3 months

Frankfurt am Main, Germany

Candidatus Master

Universidad de Málaga

Final preparation of the dissertation defense for the Master’s degree in Computer Science before the PhD

Jul 2021 - Sep 2023

2 years 3 months

Frankfurt, Germany

IT Service and Provider Manager

Financial Industry

Transition of a full outsourcing contract into a new service and pricing model including contract negotiations and optimization for cost transparency and reduction, aligned with the new 6th MaRisk, ESMA, EBA, BAIT, etc.
Communication with all project-relevant stakeholders
Establishment of SLA-based service management to control the cloud provider within a migration project in a hybrid architecture environment (mainframe, Unix, Java, Oracle, Kafka, Kubernetes)

Jan 2020 - Jun 2021

1 year 6 months

Frankfurt, Germany

Remote

Consultant

Financial Industry

Remote support services for existing customers in IT procurement and outsourcing
Analysis, review and design of new and existing contracts in the IT environment according to 6th MaRisk, ESMA, (V)BAIT, GDPR, KAIT, etc.
Risk analysis of the standard catalog and derivation of change recommendations
Consulting to optimize cost transparency and reduction and adapt existing (IT and non-IT) contracts

Aug 2018 - Aug 2019

1 year 1 month

Düsseldorf, Germany

Strategic Buyer

Insurance Group

Analysis and control (as business partner & quality gate) of global requirements from internal customers in the digitalization strategy for software and services (non-IT) and their developments
Successful delivery of savings initiatives by designing strategic and tactical procurement processes in a hybrid mainframe, cloud environment and services
Independent negotiation and contract signing, especially considering regulatory requirements (VAIT, BAIT, KAIT, KWG) with the relevant stakeholder management for SaaS, cloud, standard/custom software and services
Team lead for requirement definition, tendering, selection, award, implementation and go-live of a selfie-ID solution for online identification

May 2017 - May 2018

1 year 1 month

Bern, Switzerland

Consultant

ICT Provider of the Swiss Confederation

Identification of savings potentials and design of a new framework for the planned business case to convert freelancer and service contracts into managed service contracts (“lighthouse project”), INMA compliant
Cost reduction at equal performance through successful managed service contract signings according to the new service and pricing model
Establishment of the new service model and processes in the business units and procurement

Jan 2017 - Apr 2017

4 months

Gernsheim, Germany

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Private

Administration of family and business affairs after a death

Mar 2016 - Dec 2016

10 months

Düsseldorf, Germany

Consultant

Financial Institution

Lead of the procurement workstream for the design and evaluation of the IT-O contract rebid in the overall project
Review and optimization of the existing full service outsourcing contract regarding structure, price model, SLAs, regulatory requirements (BAIT, MaRisk, etc.)
Taking on procurement line tasks for change requests in the existing IT-O contract

May 2015 - Feb 2016

10 months

Bonn, Germany

Strategic Buyer

Retail Bank

Procurement support for the carve-out of a bank from a financial group and advising project leadership on setting up and planning the project
Stakeholder management within the bank and with the parent group
Review of software and service contracts for carve-out relevance, cost-effectiveness, BaFin/ESMA/EBA compliance and conducting necessary contract renegotiations

Mar 2013 - Mar 2015

2 years 1 month

Munich, Germany

Senior Consultant

ICT Provider of a public financial group

Managing the IT contract transition (volume €80 M/year) and procurement processes and license management from a state bank to the ICT provider under an IT-O
Responsible for contract reviews and necessary renegotiations to meet deadlines, cost-effectiveness and regulatory requirements for a banking service provider
Sub-project lead to achieve procurement synergies of the IT-O; planning (action definition), management (tracking) and reporting to achieve expected procurement synergies
Cost reductions > 25% through successful execution of individual measures in complex SW/HW/services tenders in mainframe, Unix and MS server environments
Designing and establishing methods to professionalize procurement: category management, cost structure analysis, reporting, spend cube, value contribution, demand management, supplier management, cost management, risk analysis, etc.

Oct 2012 - Feb 2013

5 months

Zürich, Switzerland

Senior Consultant

Private Bank

Planning and targeted in-time, quality implementation of necessary procurement activities for integration into Germany branch after acquiring the international wealth management arm of a US bank
Achieved required value contribution to cost improvement through successful timely renegotiations and signing of ICT outsourcing contracts / IT and service contracts to cost of control considering German regulatory requirements
Defining and implementing roles and control processes according to ITIL and supplier management for ICT providers and internal relations with the Swiss parent for Germany branch

Mar 2012 - Sep 2012

7 months

Darmstadt, Germany

Strategic Buyer

ICT Provider

Responsible for procurement activities (> €20 M) in the ‘Category IT Services’ for subcontracts in middle/major bids for ICT services
Procurement interface between bid teams and providers for supplier evaluation, service and requirement definition, cost and billing models
Independently led negotiations and signed service contracts

Jun 2011 - Feb 2012

9 months

Zürich, Switzerland

Strategic Buyer

Private Bank

Delivered cost savings through successful price and contract negotiations for cost improvement and cost avoidance in IT (hardware, software licenses and maintenance, services, etc.) and commodity services under Swiss public procurement law (EU-compliant)
Sub-project lead for design and evaluation of make-or-buy decisions, execution, negotiation and completion of complex software and service tenders, including ‘CH withholding tax for DE+UK’ and ‘International VoIP’
Advising procurement leadership to optimize strategic procurement processes (demand management, cost structure analysis, reporting, etc.)

Jan 2011 - May 2011

5 months

Hanover, Germany

Senior Consultant

Energy Provider

Led an initiative to optimize interfaces between vendor management, IT and procurement
Process analysis, definition, structuring and realization of processes at interfaces and implementation of processes between IT, procurement and business

Aug 2010 - Dec 2010

5 months

Hamburg, Germany

Bid Manager Solution Management

ICT Provider

Procurement representation in an interdisciplinary team working on a proposal for application outsourcing (BPO) for a bank and clarifying customer requirements and needs
Responsible for designing a standard service solution by IT
Ensuring proposal cost calculation with the commercial team
Customer presentations of the solution with the account manager

Dec 2009 - Jul 2010

8 months

Munich, Germany

Strategic Buyer

Semiconductor Industry

Achieved sustainable cost reductions after carve-out by renegotiating contracts and terms across all relevant IT and non-IT categories
Interface and implementation of new control processes and supplier management between procurement, demand units and vendors
Lead for successful realization of international IT outsourcing projects (offshore) with the Singapore branch from RfP to contract signing

Sep 2008 - Nov 2009

1 year 3 months

Kharkiv, Ukraine

Technology and Information Officer

Security Technology

Advising the CEO on IT strategy and architecture, data center infrastructure and ITIL processes
Responsible for planning, coordination and controlling of the decentralized IT project portfolio
Project budget responsibility of approx. $3.5 m

Jan 2002 - Dec 2007

6 years

Frankfurt, Germany

Head of Provider Management

DZ BANK AG

Functional and disciplinary management responsibility for 17 full-time employees
Overall responsibility for the full outsourcing process of strategic core banking applications, infrastructure and administrative services. Ensured implementation of control tools to meet regulatory requirements for BaFin-compliant and cost-effective bank outsourcing
Central management of all IT outsourcing records for business units, audit, auditors, group, board, network, etc.
Rebuilt service management and supplier management to control external service providers according to ITIL
Led IT security and nuclear compliance management for the entire bank
Planning, management and execution of IT projects in scope
Budget responsibility between €100–120 M/year
During the DZ BANK merger (2002–2003): planned and successfully implemented cost-reduction measures > €20 M p.a.
During the DZ BANK merger (2002–2003): executed business process outsourcing (BPO) under § 613a German Civil Code
During the DZ BANK merger (2002–2003): led restructuring, shutdown and migration of the bank’s own data center (€100 M p.a. / 120 staff) to external providers
During the DZ BANK merger (2002–2003): built a central “provider management” unit

Jan 2000 - Dec 2001

2 years

Frankfurt, Germany

Head of IT Supplier Management

GZ BANK AG

Management responsibility for 7 full-time employees across two locations with signing authority under § 54 HGB
Took over and further developed the “supplier management” unit focusing on strategic and operational procurement (IT and indirect), central IT and indirect contract management, IT budget planning and control, IT controlling
Responsible for procurement and negotiations of all sourcing services
Supported the merger process into GZ BANK
Delivered sustainable cost savings > 25% p.a. of the IT budget

Jan 1999 - Dec 2000

2 years

Frankfurt, Germany

Project Manager

SGZ BANK AG

Project lead for design and establishment of a central “supplier management” unit for procurement
Expanded the project to include design and successful implementation of IT cost controlling and structured IT budget planning

Jan 1997 - Dec 1999

3 years

Frankfurt, Germany

Specialist

SGZ BANK AG

Deputy project lead for the introduction of the MQ Series middleware on UNIX, TANDEM, Windows and z/OS platforms
Project lead for the introduction of a system management software for MQ Series

Summary

Comprehensive professional expertise (> 20 years) in strategic and tactical IT procurement as well as (business process) outsourcing. IT infrastructure, applications, securities processing, HR, payments, desktop service, facility management, indirect procurement, consulting and services across various levels of the value chain
Practical knowledge and ability to successfully carry out procurement activities according to the full sourcing process across relevant IT categories
Know-how of common licensing metrics for standard software like SAP, S4/HANA, Oracle, IBM, Microsoft and modern methods and services such as SaaS, cloud, agile software development, etc.
Expert knowledge in designing requirement specifications, request for information (RfI), request for proposals (RfP), framework agreements, service specifications, work and service contracts, and making award decisions
Evaluation of make-or-buy decisions and business analysis
Extensive knowledge of service management and governance as well as banking regulations to implement control tools, provider risk analyses and develop sourcing strategies
Project management and methodology for successful leadership, planning and steering of complex IT projects and IT tenders
Strong negotiation skills and contract law expertise for contract reviews, drafting and successful negotiation of IT contracts, contract management and including regulatory requirements such as MaRisk, (V)BAIT, KWG, KAIT, EBA/ESMA, data protection, security and operationalization
Line management: leadership responsibility (> 7 years) for IT procurement and provider management
Confident presence and excellent communication skills
Solution- and result-oriented – team player – hands-on mindset – high customer focus