Markus Grüll
Master Candidate
Experience
Master Candidate
Universidad de Málaga
- Final preparation for the defense to graduate with a Master's in Computer Science for the PhD
IT service and provider manager
Financial industry
- Conversion of a full outsourcing contract into a new service and pricing model, including contract negotiations and optimization for cost transparency and reduction, as well as adjustments according to the new 6th MaRisk, ESMA, EBA, BAIT, etc.
- Communication with all project-related stakeholders
- Establishment of an SLA service management to control the cloud provider as part of a migration project in a hybrid architecture environment (Mainframe, Unix, Java, Oracle, Kafka, Kubernetes)
Consultant
Financial industry
- Remote support services for existing customers in IT procurement and outsourcing
- Analysis, review, and design of new and existing IT contracts according to 6th MaRisk, ESMA, (V) BAIT, GDPR, KAIT, etc.
- Risk analysis of the standard catalog and derivation of corresponding change recommendations
- Consulting to optimize cost transparency and reduction, and to adjust existing IT and non-IT contracts
Strategic buyer
Insurance group
- Analysis and management (as business partner & quality gate) of global internal customer requirements under the digitalization strategy for the software and services (non-IT) category and its further development
- Successful implementation of savings initiatives by designing strategic and tactical procurement processes in a hybrid mainframe and cloud environment for services
- Independent negotiation and contract conclusion, considering regulatory requirements (VAIT, BAIT, KAIT, KWG) for SaaS, cloud, standard and custom software, and services
- Sub-project lead for requirements definition, tendering, selection, award, implementation, and successful go-live of a selfie identification solution for online identification
Consultant
ICT service provider of the Swiss Confederation
- Identification of savings potentials and design of the implementation of the new framework for the planned business case to convert freelancer and service contracts into managed service contracts (flagship project, INMA compliant)
- Cost reduction at the same service level through successful conclusion of managed service contracts according to the new service and pricing model
- Establishment of the new service model and processes in the departments and procurement
Family Affairs
Private
- After a death, handling family and business formalities
Consultant
Financial Institution
Led the procurement workstream to design and evaluate the re-tendering of the IT outsourcing contract for the overall project
Reviewed and optimized the existing full-service outsourcing contract in terms of contract structure, pricing model, SLAs, and regulatory requirements (BAIT, MaRisk, etc.)
Took over procurement-side line tasks for change requests of the existing IT outsourcing contract
Strategic Buyer
Retail Bank
Supported procurement side of the carve-out of a bank from a financial group and advised project leadership on setting up and planning the project
Stakeholder management internally and with the group parent
Reviewed software and service contracts for separation relevance, cost-effectiveness, and BaFin/ESMA/EBA compliance, and conducted necessary contract renegotiations
Senior Consultant
ICT service provider of the public-law financial group
Managed the transfer of IT contracts (volume 80 MEUR p.a.) and the procurement processes as well as license management from a Landesbank to the ICT service provider within an IT outsourcing framework
Responsible for contract reviews and renegotiations to meet deadlines, cost-efficiency, and regulatory requirements for a banking service provider
Subproject lead to capture procurement synergies of the IT outsourcing: planning, control, reporting, and achieving the expected synergies on schedule
Achieved cost reductions > 25% through successful execution of individual measures in complex software/hardware/service tenders in mainframe, Unix, and MS server environments
Designed and established methods to professionalize procurement: category management, cost structure analysis, reporting, spend cube, value contribution, demand management, supplier management, cost management, and risk analysis
Senior Consultant
Private Bank
Planned and executed procurement activities for integration into the Germany branch after acquiring the international wealth management division of a US bank
Delivered value contribution to cost improvement through targeted renegotiations and conclusion of ICT outsourcing and IT service contracts, considering German regulatory requirements
Defined and implemented roles and control processes according to ITIL and supplier management for ICT service providers as well as in relation to the group parent in Switzerland
Strategic Buyer
ICT Service Provider
Responsible for procurement processes (> 20 MEUR) in the IT services category for subcontracts in middle and major bids for ICT services
Purchasing interface between bid teams and providers for supplier evaluation, service and requirements definition, and cost and billing models
Sole responsibility for negotiation and contract conclusion of service agreements
Strategic Buyer
Private Bank
Achieved cost savings through successful price and contract negotiations for cost improvement and cost avoidance in IT hardware, software licenses, maintenance and services in accordance with public Swiss procurement law (EU-compliant)
Subproject lead for designing and evaluating make-or-buy decisions, running, negotiating and finalizing complex software and service tenders (Swiss withholding tax for D+UK, international VoIP)
Advised procurement management on optimizing strategic procurement processes (demand management, cost structure analysis, reporting)
Senior Consultant
Energy Supplier
Led an initiative to optimize interfaces between vendor management, IT and procurement
Process analysis, definition, structuring and implementation of processes between IT, procurement and the business
Bid Manager Solution Management
ICT Service Provider
Procurement representative in an interdisciplinary team for a proposal on application outsourcing (BPO) for a bank, clarifying technical customer requirements and needs
Designed a standard IT service solution
Ensured the proposal cost calculation together with the finance department
Presented the solution to clients together with the account manager
Strategic Buyer
Semiconductor Industry
Achieved sustainable cost reductions after a carve-out by renegotiating contracts and terms across all relevant IT and non-IT categories
Acted as liaison and implemented new control processes and supplier management between procurement, business units and vendors
Led international offshore IT outsourcing projects with the Singapore branch from request for proposal to contract award
Technology and Information Officer
Sicherheitstechnik
Advising the CEO on IT strategy, IT architecture, data center infrastructure, and ITIL processes
Planning, coordinating, and controlling the decentralized IT project portfolio
Budget responsibility for projects totaling around 3.5 million USD
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (8.5 years), Information Technology (4 years), Education (3 years), Professional Services (1.5 years), Insurance (1 year), and Government and Administration (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Procurement (12.5 years), Project Management (5.5 years), Information Technology (5 years), Research and Development (3 years), Strategy (2 years), and Legal (1.5 years).
Summary
- Extensive professional expertise (> 20 years) in strategic and tactical IT procurement as well as (business process) outsourcing. IT infrastructure, applications, securities processing, HR, payment transactions, desktop service, facility management, indirect procurement, consulting and services at various levels of production depth along the value chain
- Practical knowledge and ability to successfully carry out procurement processes according to the full sourcing process across the relevant IT categories
- Know-how of common license metrics for standard software like SAP, S4/HANA, Oracle, IBM, Microsoft and modern methods and services like SaaS, cloud, agile software development, etc.
- Expert knowledge in designing requirement specifications, requirement sheets, RFIs, RFPs, framework agreements, service specifications, work and service contracts, and award decisions.
- Evaluation of make-or-buy decisions and business analysis
- Extensive knowledge of service management and governance as well as banking regulations to implement control tools, risk analyses for provider management, and develop sourcing strategies
- Project management and methodology for successful leadership, planning and control of complex IT projects and IT tenders
- Strong negotiation skills and contract law expertise for contract reviews, drafting and successful negotiations of IT contracts, contract management, as well as knowledge to include regulatory requirements like MaRisk, (V) BAIT, KWG, KAIT, EBA/ESMA, data protection, security, and their operationalization
- Line management: over 7 years of leadership responsibility in IT procurement and provider management
- Confident demeanor and very good communication skills
- Solution and results oriented - team player - hands-on mentality - strong customer focus
Languages
Education
Department of Computer Science, Darmstadt
Diploma in Computer Science (FH) · Computer Science, focus on business informatics and telecommunications · Darmstadt, Germany
Selgros GmbH
Merchant in wholesale and foreign trade · Griesheim, Germany
Profile
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