Ralf B.

Project Management, Rollout Management, Interim Management

Königswinter, Germany

Experience

May 2025 - Present
4 months

PMO & Transition Management 5G Rollout

Mobile Network Operator

Oct 2024 - Apr 2025
7 months
Göttingen, Germany

Task Force

Goetel GmbH

  • Coordination and control of ongoing fiber optic rollouts (FTTH, FTTT & backbone)
  • Establishing the new CRO organization
  • Optimizing processes around planning, procurement, deployment, provisioning and activation
  • Backbone, MFG approvals, build reporting, KPI reporting
  • Rollout and project management, general contractor management, partner management
Jul 2020 - Dec 2020
6 months
Germany
Lorem ipsum dolor sit amet

FrankfurtRheinMain Regional Association

  • Market survey for the comprehensive FTTH fiber optic rollout in the FrankfurtRheinMain gigabit region
  • Developing LOIs and framework cooperation agreements with telecom companies (Deutsche Telekom, Deutsche Glasfaser, Deutsche Giganetz, Vodafone)
  • Technologies: Fiber optics, broadband, 5G, HFC, FTTx, DOCSIS 3.1, Smart Cities, IoT, IP surveillance
Apr 2020 - Dec 2024
4 years 9 months
Hamburg, Germany
Lorem ipsum dolor sit amet

Dataport AöR

  • Product and cost responsibility for the comprehensive WLAN rollout at approx. 400 public general education schools in Hamburg with >12,000 access points and >4,000 switches for about 200,000 users under the DigitalPakt Schule program (Cisco). LAN and WLAN infrastructure rollout. Business transfer. Drafting of LAN/WLAN project and operational agreements. Authority for Schools and Vocational Training (BSB) Hamburg
  • Planning, costing, rollout & migration of WAN, LAN and WLAN infrastructure for the Free Hanseatic City of Bremen including operational agreement (Cisco) (ITK2025)
  • Product responsibility for rollout and operation of the WAN, LAN and WLAN infrastructure for tax offices in Lower Saxony (Steuer-VIT, LStN) (Cisco)
  • Cross-state WLAN strategy
Sep 2019 - Feb 2020
6 months
Düsseldorf, Germany

Project and Rollout Management for SDSL and AGB Migration

1&1 Versatel GmbH

  • C-level task force
  • Personnel and budget responsibility
  • Termination of wholesale feed products in the context of DTAG's All-IP rollout and migration of all connections (e.g. 5,700 SDSL, 2,200 AGB)
  • Ensuring the provisioning of new target products (fiber optics, broadband, FTTx, NGN, All-IP) in collaboration with product management
  • Managing network delivery, service provider order management and field service
Apr 2019 - Aug 2019
5 months
Düsseldorf, Germany

Project Lead Business Systems/CAFM

ISS Communication Services GmbH

  • Takeover of client DTAG (PASM; GSUS, DFMG) from previous service provider.
  • Agile development, testing, migration & transition of facility management (IFM, TFM, KFM).
  • Responsible for personnel and budget.
  • Responsible for requirements (FDDs, IDDs), sprint planning, software development & testing (Atlassian Jira, IBM Tririga).
Aug 2017 - Mar 2019
1 year 8 months
Stuttgart, Germany

Overall Project Lead for Enterprise/Business Customers and Public Sector Nationwide

1&1 Versatel GmbH

  • Rollout (Cisco), transition/migration, transfer of operations.
  • Responsible for personnel and budget.
  • Incident and problem management, monitoring, reporting, ITIL for telecommunication services (data, voice, MAN, WAN, VPN, VoIP, SIP, NGN, MPLS, FTTx, All-IP).
  • Product development, e.g. SIP Trunk Trusted Link.
  • End customers: KommWis Mainz, State of Rhineland-Palatinate, MLP Financial Advisory SE, B·A·D Health Care and Safety Technology GmbH, Bonn.
Jun 2017 - Jul 2017
2 months
Cologne, Germany
Lorem ipsum dolor sit amet

BridgingIT GmbH

  • Designing solutions for implementation, migration, and transition for business customers.
  • Agile project management.
  • Scrum.
  • Daimler AG: Atlassian implementation.
  • Deutsche Messe AG: "Trade Fair of the Future".
  • REWE Group: All-IP concept.
Nov 2016 - May 2017
7 months
Bonn, Germany
Lorem ipsum dolor sit amet

Deutsche Telekom

  • Designing the complete nationwide All-IP conversion (contract and connection migrations).
  • Managing BNG rollout, coverage, IP availability, product development, product availability, sales rollout, etc. for all segments (residential customers, business customers, wholesale).
Jan 2012 - Oct 2016
4 years 10 months
Düsseldorf, Germany

Technical Service Manager

Vodafone GmbH

  • Managing technical operations for large and business customers: mobile, fixed network, broadband, VPN, MPLS, voice, data, VoIP, All-IP.
  • Supporting presales, bids, implementation, product development, rollouts, provisioning.
  • KPI and incident reporting, SLAs, service level management.
  • Escalations, incident and problem management, service review meetings, management meetings, continuous improvement, customer workshops.
  • Responsible for personnel and budget.
  • End customers: ThyssenKrupp, Evonik Industries, Triumph Adler, REWE Group, toom DIY store, State of Thuringia, Rhineland Regional Association (LVR), KfW, University Medical Center Hamburg-Eppendorf (UKE), Deutsche Bahn, DB Systel, Hochtief.
Apr 2011 - Dec 2011
9 months
Bonn, Germany

Project Manager

Deutsche Telekom

  • Implementation of an international social media solution (Jive) as a global unified basic IT service for communication and collaboration.
  • Rollout as part of the international Enterprise 2.0 strategy.
  • Personnel and budget responsibility.
  • Software/vendors: Jive, jivesoftware, IBM Connections, Confluence.
  • Focus areas: cultural change, international communication, service management, operating concept, incident and problem management, collaboration.
Nov 2009 - Mar 2011
1 year 5 months
Eschborn, Germany

Project Management and Process Management in Technical Enterprise Fulfillment

Arcor AG (later Vodafone AG)

  • for international customer connections.
  • Focus areas: provisioning, network expansion, pre-sales support, and customer service.
  • Technology: MPLS, VPN, leased lines, xDSL, fixed-line connections, broadband, networks, network interconnections, routers, Cisco.
  • Scope: requirements management, service management, incident and problem management (IM/PM), interfaces, systems, order desk, end-to-end processes.
  • Personnel and budget responsibility.
  • End customers: Deutsche Bahn, DB Systel, Hochtief, Grohe, Techem, Geobra Brandstätter, Deutsche Bank, ...
Jan 2009 - Oct 2009
10 months
Hanover, Germany

PMO

Talanx (HDI, Gerling)

  • PMO for the FastClose program with the goal of optimizing all processes and IT systems involved in the consolidated financial closing, to meet the qualitative and timing requirements of a publicly traded company's closing processes.
Jan 2008 - Dec 2008
1 year
Bonn, Germany

Project Lead

T-Mobile Deutschland

  • Replacement of the existing defect management system (requirements analysis, interface to business units, feasibility analysis, budget planning, workshops with vendors, tool evaluation, setting up test environments, development of a decision paper).
  • Tools: HP Quality Manager, Atlassian Jira, IBM Rational.
Jan 2008 - Dec 2008
1 year
Bonn, Germany

Project Manager Network Rollout

T-Systems

  • DTAG program 'IEI': building a unified network infrastructure for all company locations and sites in Germany (>300,000 ports: MAN, WAN, LAN, WLAN, voice, servers, ASP, printers, security, routing, switching).
  • Personnel and budget responsibility.
Jan 2007 - Dec 2007
1 year
Bonn, Germany

Project Manager

Deutsche Telekom

  • Introduction of an integrated customer database for all business units of the company.
  • Process management and design for IT service management (ITIL).
Jan 2007 - Dec 2007
1 year
Bonn, Germany
Lorem ipsum dolor sit amet

T-Systems

  • Preparation of a feasibility study for products and services in fixed-mobile convergence (business customers), especially regarding processes and IT in CRM and billing.
  • Development of implementation concepts.
  • Liaison between business units (marketing, …), IT, and operations.
Jan 2007 - Dec 2007
1 year
Bonn, Germany

Project management and implementation management

T-Systems

  • Involved in product development and launch of products and services in VoIP (MPLS) for business customers.
  • Responsible for personnel and budget.
  • Liaison between marketing, technology, IT, and operations.
Mar 2006 - Aug 2006
6 months
Verl, Germany

Project Manager DSLAM Rollout

Telefónica

  • Rollout of over 100,000 ports.
  • End customers: AOL, HanseNet, Alice.
Jan 2006 - Dec 2006
1 year
Cologne, Germany
Lorem ipsum dolor sit amet

Customer Advantage Program (CAP)

  • Happy Digits bonus program.
  • Preparation of tender for call center services.
  • Process design and documentation.
Jan 2005 - Present
20 years 8 months

Independent Consultant/Freelancer

rabocon

Jan 2002 - Dec 2005
4 years
Bonn, Germany

Senior Manager Quality Management & Business Design, Staff Department

T-Mobile International AG

  • DTAG program 'Save for Growth': project management 'Network Optimization 2G' within the group-wide efficiency project 'Save for Growth' (2004-2005).
  • Development/design of an international quality strategy (2004).
  • Project manager for the introduction of a joint incident and problem management for mobile data services in DE, AT, CZ and UK (2003-2004).
  • Project management: creation of a common process model (Process Landscape) for the business processes of all the company's European markets (2002-2003).
Jan 2001 - Dec 2002
2 years
Cologne, Germany

Project Manager

Debitel Network Services GmbH, later Midray GmbH

Jan 2000 - Dec 2001
2 years
Cologne, Germany

Technical Project Manager

BlueOrbit e-Business Engineering AG

  • (Insolvency 2001)
Jan 1997 - Dec 2000
4 years
Bonn, Germany

Project Manager, including stock information and trading systems

Bank24 AG

Jan 1996 - Dec 1997
2 years
Bonn, Germany

Part-time IT work

German Industry and Commerce Association and the Information Company mbH

  • Network, client/server, system implementation
Jan 1994 - Dec 1996
3 years
Bonn, Germany

Managing Director

Berg & Raschke GmbH

Jan 1991 - Dec 1993
3 years
Bonn, Germany

Part-time IT work

German Industry and Commerce Association and the Information Company mbH

  • Network, client/server, system implementation

Summary

  • Areas of activity: Telecommunications, Network Infrastructure

  • Functions: Interim Management, Project Management, Rollout Management, Migration & Transition, Program, Process, Risk & Product Management, Task Forces

  • Focus areas: Fixed network, Mobile Communications, Broadband, Fiber Optics, WAN, LAN, WLAN, VPN, MPLS, FTTH, Digitalization, DigitalPakt, IoT, All-IP, NGN, ITIL

  • Qualifications: Project Management, ITIL Service Manager, Agile Project Management, IP Networks, Mobile Communications

  • Managed national and international projects

  • Rollout, Migration and Transition Management

  • Escalation management, led task forces and steering committees

  • Interim Management

  • Risk Management

  • Agile Project Management, Scrum

  • Mobile communications, 2G-5G

  • WAN, LAN, WLAN

  • Broadband expansion, fiber optics, FTTH, backbone

  • SLAs, Service Level Management

  • Executive reporting, SLA reporting, KPI reporting

  • Service Management, Technical Service Management

  • Established at management, executive and board level

  • Personnel and budget responsibility

  • IT Service Management, ITIL

  • Design, implementation and auditing of business processes

  • Incident and problem management, incident reports, RCAs

Languages

German
Native
English
Advanced
French
Elementary

Education

Rheinische Friedrich-Wilhelms University

Diploma · Economic Geography · Bonn, Germany

Certifications & licenses

ITIL Service Manager

Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions