Oliver H.
Orbis support
Experience
Jul 2026 - Present
-1 years -10 monthsOrbis support
Recura Kliniken Beelitz
- Incident resolution
- Error analysis
Mar 2025 - Present
6 monthsOrbis support
Bezirksklinikum Mittelfranken
- Implementation
- Incident resolution
- Patient portal
- Form editing and creation
- Error analysis
Nov 2024 - Nov 2024
1 monthOrbis support, IT support
Gemeinschaftskrankenhaus Herdecke
Dec 2023 - Sep 2024
10 monthsOrbis authorization management
Klinikum Bayreuth
- Orbis authorization concept
- Calendar revision
- Integration of external systems
- Forms
Jul 2022 - Aug 2022
2 monthsOrbis form parameterization
Krankenhäuser Landkr. Freudenstadt
- Orbis authorization management
- User authorization management
- Form generation
Feb 2022 - Jul 2022
6 monthsACMP IT Support
Vulpiusklinik Bad Rappenau
- ACMP Security Scans
- Rollout
- Patch management
Sep 2021 - Aug 2025
4 years3rd level IT Support for Asylum Procedures
BAMF Nürnberg
- Troubleshooting
- Database exports
- Replaying/importing Oracle data
- Error analysis
Jul 2021 - Sep 2021
3 monthsOrbis Form Parameterization
Sana Krankenhaus Elmshorn
- Orbis permission management
- User permission management
- Form generation
Dec 2020 - May 2021
6 monthsInterim Head of IT
Theresien Krankenhaus Nürnberg
- Staff responsibility
- Project management
- Implementation of the duty roster program
- Implementation of dispensing machines
- Planning IT upgrades
- Managing service providers (Orbis, Fortinet, IKS, Krammer & Partner, Philips)
Mar 2020 - Jul 2021
1 year 5 monthsIT Support
Theresien Krankenhaus Nürnberg
- Windows 10 rollout ZEN ACMP
- Supporting medical software
- Orbis user creation
- User and form permission management
- QRP revision using Report Builder
- Managing updates
- Reporting incidents to Dedalus
- Server maintenance (OAS, KVB, Kodip, Com4Cure HL7 interface)
- Integrating TI infrastructure
- Preparation for KHZG (Engage Suite, e-file, digital chart, PACS introduction, MaWi scanner)
- Trium Viewpoint
- Medatixx xConcept
- PlanaCAD
- Telematics update in software distribution
- Setting up ACMP
- Reorganizing PC structure
- Standardizing workstation structure
- Managing server update deployment
- Software administration
- Planning and coordinating infrastructure renewal
Sep 2019 - Feb 2019
-1 years -6 monthsIT Project Management
BAMF Nuremberg
- Lead projects in quality-assurance measures in the asylum process, support for minor migrants, deradicalization and disengagement
- Gathering requirements
- Establishing best practices
- Managing service providers
- Coordinating stakeholders
- Reporting and project documentation
- Cost-benefit analyses
Nov 2018 - Aug 2019
10 monthsIT responsibility
BABYleicht Nuremberg GbR
- IT responsibility
- Procurement, maintenance and support of hardware/software
- Setup and maintenance of the online shop
- Software customization
Nov 2013 - Nov 2018
5 years 1 monthIT administration
City of Nuremberg Waste Management Company
- IT administration and optimization of scale operations
- Network analysis
- Creating reports using Gupta ReportBuilder
- Training employees
- Creating and distributing Office templates according to corporate design and identity
- User support for Office/Windows and PCs
Aug 2013 - Nov 2018
5 years 4 monthsIT retraining instructor
Nuremberg North Vocational Training Center
- Conducting support classes for IT trainees
- Preparation courses for retraining programs
- Exam preparation for mid-term and final exams
Aug 2013 - Nov 2013
4 monthsSoftware Engineer
Motive Cross Communications
- Frontend development and enhancement of a web platform (ASP.Net, C#)
- Refactoring software code and database structures
May 2013 - Jul 2013
3 monthsSW Engineer
VCS – value chain solutions GmbH
- Frontend development and software optimization
- Development of database access and structures
Oct 2012 - Apr 2013
7 monthsSW Engineer
Hotel.de AG
- Frontend development and maintenance of the web platform
- Development of stored procedures
- Introduction of Test Driven Development
Jul 2011 - Sep 2012
1 year 3 monthsDatabase Development
HWS Informationssysteme GmbH Nürnberg
- Development of an MSSQL database for authorization management
- Implementation of a 3-layer architecture
- Development of a custom API and CRUD functionality
Dec 2009 - Jun 2011
1 year 7 monthsProject support (without help desk)
Yacht Teccon → Siemens
- Project support in Global Shared Services
- Technology consulting to replace and further develop existing software
- Maintenance of the SAP intranet site
- Support for project transfer according to ITIL standards
- Establishment of a Remedy-driven support operation and knowledge management
- Conducting employee training
Sep 2009 - Mar 2014
4 years 7 monthsNuremberg, Germany
Part-time studies in Business Informatics
FOM Nürnberg
- Degree: Bachelor of Science
- Grade: 2.4
Jul 2009 - Dec 2009
6 monthsSW Engineer
GiMumme → Toshiba
- Localization of installation images
- Managing software packaging for installation media
Jan 2008 - Jun 2009
1 year 6 monthsSW Engineer
Synnotech AG → Infineon
- Migration of legacy applications to VB.Net
- Data processing (extraction, conversion) using Perl
- Modification of existing driver software
- Upgrade and release maintenance
- Service programming in TCL
May 2007 - Dec 2007
8 monthsSW Tester
GuH → Toshiba
- Testing prepared installation media
- Localization testing of Windows features
- Analyzing and documenting problems
- Improving test mechanisms
Sep 2006 - Apr 2007
8 monthsTechnical Communication Support
Bischoff-Wittmann School Regensburg
- Supporting technical communication devices for children with mental and physical disabilities
- Point of contact between therapists, children, and device manufacturers
- Developing and presenting proposals for software improvements
Mar 2005 - Apr 2006
1 year 2 monthsHelpDesk
TecOpS → Siemens MED
- User support for computer and software problems
- Ticket logging and tracking in Remedy
- Creating statistics (KPIs)
- Co-designing new business processes (ITIL)
May 2004 - Nov 2004
7 months1st/2nd level support, software training
AVALONIA AG
- Support for asset management software
- User training in German-speaking countries
- Maintenance and development of the internal support database
- Creating reports with Crystal Reports and MMTalk
Sep 2002 - May 2004
1 year 9 monthsProject management, software engineer, software training, software support
HVBSystems GmbH
- Support and further development of a real-time stock trading software
- Integration of the Warsaw trading venue
- Coordination of internal and external project team members
Apr 2000 - Jul 2002
2 years 4 monthsErlangen, Germany
Apprenticeship as IT specialist in application development
HEITEC AG
Jan 1998 - Dec 2002
5 yearsRöthenbach an der Pegnitz, Germany
Alternative service in civil protection
FFW Röthenbach a.d.Peg.
Languages
German
NativeEnglish
AdvancedEducation
Sep 2009 - Mar 2014
FOM Nürnberg
Bachelor of Science · Business Informatics · Nuremberg, Germany · 2.4
Apr 2000 - Jul 2002
HEITEC AG Erlangen
IT Specialist in Application Development · Erlangen, Germany
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