Team Lead Technical Writing

Area IT for federal authorities, freelance

• Create manuals and guides
• Advise authors regarding the federal cloud portal
• Research and learn new features
• Revise technical texts in Drupal CMS
• Review technical texts in Drupal CMS
• Revise technical texts in Confluence
• Review technical texts in Confluence
• Create BPMN process diagrams
• Apply corporate design/identity guidelines
• Administer SharePoint and SIB-Box
• Store technical documents on various drives (SharePoint, SIB-Box, BSCW)
• Provide technical guidance to team members
• Role: Team Lead Technical Writing
• Tools: MS Office, Drupal, Typo3, Confluence, Jira, Draw.IO, SharePoint, SIB-Box, BSCW Server

Medical technology area, freelance

• Develop a quality management system for certification and approval of medical devices
• Review documents for certification and customer audits
• Create and review work instructions and SOPs
• Plan and meet requirements and milestones
• Advise and support technical documentation per ISO 13485, EN IEC 62366, and MDR for software product certification as a medical device
• Support external and internal audits, handle deviations (CAPAs)
• Administer SharePoint
• Create and scale document templates
• Apply corporate design/identity guidelines
• Store technical documents on various drives (SharePoint)
• Archive files on designated drives
• Role: Quality Manager
• Tools: Adobe Acrobat, SharePoint, MS Visio, MS Office

Freelance

• Create requirement specs, concepts, and requirement documents for medical devices
• Assist in validation of a medical device (prepare documentation for external audit)
• Research and learn new features
• Write technical documentation for medical devices
• Role: Technical Writer
• Tools: MS Office, Confluence, Jira

Medical technology area, freelance

• Develop a quality management system for certification and approval of medical devices
• Create documents for certification and customer audits
• Create work instructions and SOPs
• Plan and manage project resources and staff
• Plan and meet requirements and milestones
• Create training materials and moderate trainings
• Write technical documentation per ISO 13485, EN IEC 62366, and MDR for software product certification as medical device
• Support external and internal audits, handle deviations (CAPAs)
• Administer SharePoint
• Store technical documents on various drives (SharePoint)
• Archive files on designated drives
• Create and scale document templates
• Apply corporate design/identity guidelines
• Role: Quality Manager
• Tools: Adobe Acrobat, SharePoint, MS Visio, MS Office, MS Visual Studio, Draw.io, Doq.Manager, Jira, Confluence

Freelance

• Discuss current documentation status
• Improve documentation process
• Plan requirements and milestones
• Plan development documents
• Coach junior document manager
• Create process documentation
• Store technical documents in SAP EDM
• Role: Consultant, Document Manager, Coach
• Tools: Adobe Acrobat, SharePoint, MS Visio, MS Office, MS PowerPoint, SAP

Freelance

• Create requirement specs, concepts, and requirement documents for a document management tool
• Create product backlog items and features (agile project)
• Plan and manage project resources and staff
• Plan requirements and milestones
• Moderate review and retro meetings
• Plan development documents
• Write technical documentation per MDR and ISO 13485 for product certification as medical device
• Support external and internal audits
• Role: Product Owner, Technical Writer, Document Manager
• Tools: Adobe Acrobat, SharePoint, MS Visio, MS Office, MS Visual Studio, Team Foundation Server (TFS), Azure DevOps, VSTS

Freelance

• Create online help, maintain intranet pages
• Administer SharePoint
• Store technical documents on various drives (SharePoint)
• Role: Technical Writer
• Tools: Help&Manual, Adobe Acrobat, SharePoint, MS Visio, MS Office, Paint.net

Freelance (same department)

• Create online help, manuals, brochures for office communication
• Prepare interfaces
• Perform software tests for office communication software
• Create and coordinate change requests
• Provide and configure environments on Linux servers
• Analyze, identify, diagnose, troubleshoot or resolve software issues
• Operate, monitor, and maintain central office communication services and systems
• Find and fix errors in Windows client apps (standard BA workspace)
• Find and fix errors in office communication apps
• Coordinate complex fault resolution processes
• Involve further second- or third-level support units
• Create documentation, test concepts, and scripts for service-oriented architecture (SOA)
• Create and run test cases
• Support test automation and keyword-driven testing
• Test methods, equivalence class partitioning, boundary value analysis
• Implement optimization measures
• Provide configuration support to end users
• Manual software testing in embedded environment
• Role: Software Tester/Technical Writer/2nd Level Support/SPOC/BIBA Specialist
• Tools: AuthorIT, Adobe Acrobat, CoreMedia, SharePoint, MS Visio, MS Office, Paint.net; Microfocus/Borland SCTM (Silk Test Central Manager/SCTM), BK-Software, BIBA, Remedy ARS, WinSCP, Putty

Freelance

• Create online help (manual) for an electronic catalog using SIPS+
• Coordinate content with project management and development
• Research and learn new catalog features and add to online help
• Coordinate manual translations
• Role: Technical Writer
• Tools: SIPS+, Adobe Acrobat, SharePoint, MS Visio, MS Office, Paint.net

Freelance

• Coordinate/perform software tests for electronic product catalogs
• Analyze specifications and align with development and project management
• Create test cases (HP Quality Center)
• Identify and prepare test data
• Conduct system tests
• Log test results/document errors
• Retest fixed errors
• Define test cases and run regression tests
• Manage test environment (HP Quality Center)
• Coordinate test activities involving lay testers
• Manual software testing in embedded environment
• Role: Tester/Test Manager
• Tools: HP Quality Center, Adobe Acrobat, SharePoint, MS Office

• Maintain commercial product master data with PMD, Access, and SAP
• Control and quality-assure price lists and catalogs
• Manage translation process
• Role: Data Manager
• Tools: SAP PI, PMD, Adobe Acrobat, SharePoint, MS Office

• Support requirements engineering: create trace matrices, manage baselines (MedTrace, Caliber RM) for CT systems
• Support CT staff with tool issues, 1st level support
• Assign roles, permissions and user accounts (SAP, Caliber RM)
• Create documents and document plans (BOMs in SAP)
• Maintain process descriptions
• Administer and support PLM tools (SAP, Caliber RM, MedTrace, OutsideIn)
• Provide training and advice on SAP EDM use and processes to CT staff, including intercultural teams
• Role: Document & Trace Manager / 1st Level Support SAP
• Tools: SAP EDM, Adobe Acrobat, SharePoint, ClearCase, MS Office, MedTrace, eTrace, OutsideIn, Borland Caliber RM

• Handle spare parts business
• File customs declarations for preferential and non-preferential trade
• Submit Intrastat reports

• Support introduction of electronic personnel archive EPA in ARCIS by assigning attributes to individual records
• Assist in rebuilding personnel data archive
• Support daily HR department tasks

• Handle and close Quelle agencies in the new federal states

• Set routes for freight and passenger trains