Neda Lehmkühler - Business & Implementation Consultant for SAP® CDC (B2B)

Recommended expert

Nottuln, Germany

Experience

Jan 2025 - Present

1 year 1 month

Business & Implementation Consultant for SAP® CDC (B2B)

Conception, development and implementation of Customer Identity and Access Management processes (CIAM) and Enterprise Consent and Preferences Management using SAP® CDC for digital B2B customer identities
Requirements analysis, consulting, and architecture conception
Conceptualization of process implementation, customization, and development in SAP CDC
Support for SAP CDC integration to SAP Commerce Cloud
Support for integrating other surrounding systems via SAP CDC WebSDK, Webhooks, REST API, identity federation via OpenID Connect
Migration of existing customer and consent data from multiple sources
Functional and integration testing, as well as coordination of acceptance tests

Sep 2021 - Mar 2022

7 months

Finland

Business & Implementation Consultant for SAP CDC (B2C)

Development and implementation of a new E-Commerce and Service Portal for B2C customers with direct integration of the SAP Customer Data Cloud as a CIAM system
Requirements analysis, requirements management, and consulting
Modeling customer data and cross-system customer data processes
Conceptualization of process implementation, customization, and development in SAP CDC
Product ownership CIAM & Customer Profile
Support for the frontend integration of SAP CDC
Integration consulting for embedding SAP CDC into the existing system landscape

May 2020 - Feb 2022

1 year 10 months

Finland

Business & Implementation Consultant for SAP CDC (B2B)

Development and implementation of a new E-Commerce portal for B2B partners using SAP Commerce Cloud and SAP Customer Data Cloud (CIAM)
Requirements analysis, requirements management, and consulting
Modeling customer data and cross-system customer data processes
Conceptualization of process implementation, customization, and development in SAP CDC
Support for the integration of SAP CDC into Spartacus Frontend (WebSDK) and SAP Commerce Cloud (REST API)
Integration consulting for embedding SAP CDC into the existing system landscape
Functional and integration testing, as well as coordination of acceptance tests
Schedule planning considering dependent projects

Feb 2020 - Present

6 years

Switzerland

Business & Implementation Consultant for SAP CDC (B2C and B2B)

Development and implementation of Customer Identity and Access Management processes (CIAM) using SAP CDC in a new central system architecture for digital customer identities
Requirements analysis, consulting, and architecture conception
Modeling customer data and cross-system customer data processes
Conceptualization of process implementation, customization, and development in SAP CDC
Product ownership CIAM & Customer Profile
Support for integrating surrounding systems through SAP CDC WebSDK, Webhooks, and REST API
Migration of existing customer and consent data from multiple sources
Functional and integration testing, as well as coordination of acceptance tests
Project planning considering dependent projects

Jan 2019 - Apr 2019

4 months

Switzerland

Product Owner Customer Frontend (SCRUM) | Requirements Engineer

Development and implementation of a self-service platform for managing medical prescriptions and medication reorders for patients with chronic conditions using a microservices architecture
Consulting, requirements analysis, and requirements management
Definition and alignment of user stories, acceptance criteria, and deliverables (SCRUM)
Building and prioritizing backlog based on business value, sprint planning (SCRUM)
Functional and integration testing, as well as coordination of acceptance tests
Coordination of development team

Jul 2018 - Dec 2018

6 months

Germany

IT Consultant | Requirements Manager | Process Architect

Introduction of SAP Commerce and new business services into an existing system landscape
Modeling and alignment of processes in the E-Commerce domain and implications on technical interfaces and business processes
Requirements analysis and requirements management
Definition and alignment of user stories, acceptance criteria, and deliverables (SCRUM)
Building and prioritizing backlog based on business value (SCRUM)
Sprint planning, acceptance testing, and controlling tasks in collaboration with the SCRUM team and the customer
Preparation and moderation of conceptual workshops and training sessions

Jan 2018 - Jul 2018

7 months

Germany

Project Manager SAP Customer Data Cloud Implementation

Cross-system process analysis for integrating SAP Customer Data Cloud as a CIAM system, SAP CRM, and SAP Marketing into the existing Omni-Channel system landscape
Modeling and alignment of customer data processes and their implications on interfaces
Conceptualization and realization of customer data models, identification and authentication mechanisms, customer data, and consent management
Migration of existing customer data into the new system landscape
Preparation and moderation of workshops/training sessions

Oct 2017 - Dec 2017

3 months

Dortmund, Germany

Consultant E-Commerce and Customer Data

KPS digital GmbH

Analysis, conceptualization, modeling, and alignment of E-Commerce requirements and processes and their implications on interfaces
Implementation of a proof-of-concept for integrating SAP Commerce and SAP Customer Data Cloud (formerly Gigya)
Preparation and moderation of workshops
Support for sales activities

Jul 2017 - Sep 2017

3 months

Germany

Key Account Manager | Consultant | Product Owner E-Commerce

Advanced development of an E-Commerce platform using SCRUM methodology
Requirements analysis and requirements management
Conceptualization, modeling, and alignment of processes and their implications on interface
Project and product management following SCRUM
Definition and alignment of user stories, acceptance criteria, and deliverables
Building and prioritizing backlog based on business value
Sprint planning, acceptance testing, and controlling tasks in collaboration with the SCRUM team and the customer

Dec 2016 - Jun 2017

7 months

Germany

Key Account Manager | Consultant | Project Manager | Product Owner E-Marketplace (SCRUM)

Development and implementation of a B2B2C E-Marketplace
Requirements analysis and requirements management
Conceptualization, modeling, and alignment of processes and their implications on interfaces
Business analysis and consulting, functional solution conception
Project and product management following SCRUM
Use of project management tools
Definition and alignment of user stories, acceptance criteria and deliverables
Building and prioritizing backlog based on business value
Sprint planning, acceptance testing, and controlling tasks in collaboration with the SCRUM team and the customer
Steering a multinational, distributed SCRUM team

May 2016 - Nov 2016

7 months

Germany

Account Manager | Consultant | Project Manager | Product Owner E-Commerce

Multi-project management
Product Owner E-Commerce (SCRUM)
Requirements analysis and requirements management
Conceptualization, modeling, and alignment of processes and their implications on interfaces
Business analysis and consulting, functional solution conception
Definition and alignment of user stories, acceptance criteria, and deliverables
Building and prioritizing backlog based on business value
Sprint planning, acceptance testing, and controlling tasks in collaboration with the SCRUM team and the customer
Preparation and execution of conceptual workshops
Support for sales activities

Jul 2010 - Apr 2016

5 years 10 months

Münster, Germany

Project Manager | Demand Manager | IT Business Analyst

Thalia Bücher GmbH

Project management following PMI®, demand management, and business analysis
Leadership and control of internal and cross-company projects with a focus on E-Commerce, Digital Reading Cloud, and Omni-Channel Commerce
Requirements analysis and requirements management
Development of functional and technical Omni-Channel Commerce concepts
Business-IT alignment, business process modeling, UML modeling of cross-system processes
Preparation and moderation of conceptual workshops and training sessions
Coordination of partner companies
Management of IT service providers

May 2007 - Jun 2010

3 years 2 months

Germany

Technical Consultant | Software Developer

Technical conceptualization and development of E-Commerce systems based on Hybris and Intershop
Conceptualization for the technical implementation of requirements in Hybris/Intershop
UML modeling
Development with Java based on Hybris/Intershop
Technical consulting, requirement elaboration, business support in operating E-Shop systems

Skills

Main Areas Of Expertise

Project Management And Product Ownership (Scrum) In The Fields Of E-commerce, Omni-channel Commerce, Customer Profile, Customer Identity And Access Management (Ciam)
Requirements Management, Consulting, Customization And Implementation Of Sap Cdc (Now Sap Ciam) And Sap Cdp
It Business Analysis And Demand Management
Cross-system Process Consulting For Customer Data

Sap Know-how